Hello Lauren, Thank you for taking a moment to leave a review. The staff at the HOMETOWNE STUDIOS KANSAS CITY - INDEPENDENCE MO and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Jacob, Thank you for taking a moment to leave a review. The staff at the HOMETOWNE STUDIOS KANSAS CITY - INDEPENDENCE MO and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Sherry,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS KANSAS CITY - INDEPENDENCE MO. I was saddened to read that your stay fell short of your expectations due to the insects you reported, lingering foul odor and unclean state of the room. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Hello Jennifer, Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios by Red Roof Kansas City - Independence, MO. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Dennis,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS KANSAS CITY - INDEPENDENCE MO. I am sorry that your experience did not meet your expectations due to the temperature of the water, the missing shower head and the temperature of the room. Your feedback will be taken into consideration as it is our aim to improve our hotel to enhance our guest experience. We take these issues seriously, and we will investigate and address these matters immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Hello Tyler,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future, to improve your impression f our hotel.Sincerely,Red Roof Management

Hello William,Thank you for being our Guest here at our HomeTowne Studios by Red Roof Kansas City - Independence, MO. We are disappointed to see your 1/5 scoring of our property and apologize for issues you've mentioned regarding the room you booked being unavailable and being unable to access the other options you were provided with. This is not a experience our guests usually have with s here at our HomeTowne Studios, however, your review is much appreciated, as we will use it to improve our services. Thank you again. We wish you the best in your future travels.Very truly yours,Red Roof Management

Hello Gael,We are sorry to see that you left our Hometowne Studios with a less than satisfactory experience. Your 2/5 score is disheartening to see, as we work to provide our guests with comfortable stays. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Very truly yours,Red Roof Management

Thank you, Annette, for telling us about your stay at the HomeTowne Studios by Red Roof Kansas City - Independence, MO. I am disappointed you had a less than satisfactory experience prompting your 1/5 score. The situation you described regarding the sticky spots you found on the floor, the reservation you reserved was not the one you received and the other concerns mentioned are truly regrettable and I am very sorry for your experience. Red Roof's goal is to provide clean and comfortable accommodations for all guests and it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Michael, for telling us about your stay at the HomeTowne Studios by Red Roof Kansas City - Independence, MO. I am disappointed that you had a less than satisfactory experience prompting your 1/5 score. The situation you described regarding the lack of cleanliness in the hotel is truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Nonetheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Sarah, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Kansas City - Independence, MO and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Valued Guest, Thank you for telling us about your stay at the HomeTowne Studios by Red Roof Kansas City - Independence, MO. Please accept our sincerest apologies for the terrible customer service you received and all the other concerns highlighted. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Nonetheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Kristi,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the HomeTowne Studios by Red Roof Kansas City - Independence, MO. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you, Mike, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Kansas City - Independence, MO and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear James,We genuinely appreciate your input following your stay at the HomeTowne Studios Kansas City - Independence, MO. We apologize for any inconvenience you experienced regarding the pleasant odor of the room. We strive to provide a clean and safe environment for all our guests. We regret that we fell short on this occasion.We value your feedback as it helps us identify areas for improvement, and we wish you all the best in your future travels.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Thank you, Christopher, for sharing your experience with us at the HomeTowne Studios Kansas City - Independence, MO. We apologize for any inconvenience you experienced with the shower, the odor of the facility and the situation you described regarding the less than ideal encounter you had with the front desk staff. We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future with a much-improved experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Antoine, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Kansas City - Independence, MO and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Melvin, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS KANSAS CITY - INDEPENDENCE MO and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hi Amad,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the HomeTowne Studios by Red Roof Kansas City - Independence, MO. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you, Dayen, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Kansas City - Independence, MO and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Kansas City - Independence, MO, Tyler. I am sorry that your experience did not meet your expectations. You stated that the door lock issue and the leaking sink, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

I appreciate the time that you took to share your sentiments with us, Charis. Our team at the HomeTowne Studios by Red Roof Kansas City - Independence, MO appreciated your 6/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your 10/10 rating with us, Jose. Our staff at the HomeTowne Studios by Red Roof Kansas City - Independence, MO was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Patrick. The team at our HomeTowne Studios by Red Roof Kansas City - Independence, MO was saddened to see that we failed to provide you with a satisfactory stay. You stated that the property was booked out, despite you reserving a room ahead of time. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hello Sabrina,Thank you for your recent review of your stay at the HOMETOWNE STUDIOS KANSAS CITY - INDEPENDENCE MO. I am glad that our staff was friendly and responsive to your needs and our affordable price at check- in. However, I am disappointed that your stay was less than ideal due to the odor you described. Please accept our sincerest apologies for the impact this had on your stay. Nevertheless, your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OliviaRediResponse Specialist

Hello Sarah, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS KANSAS CITY - INDEPENDENCE MO and I are sadden by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Hello Charmaine,Dear Guest,I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Thank you and have a wonderful day.

Hello Steve,Dear Guest,I hope this note finds well. We have sent your feedback to the personnel concerned.This is very disappointing to hear, but we hope you give us another chance to make it up to you. Thank you and have a wonderful day.

Hello,Thank you very much for your review! Have a wonderful day!

We are extremely alarmed by your statement regarding roaches during your stay with us, we take these situations very seriously indeed. I appreciate that we cannot get it right all the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed.

Hello, Thank you for leaving feedback about your recent stay with us. I will address your concerns with the housekeeping staff. We hope to see you again in your future travels.

Hello Keith, I am disappointed to hear about your experience during your recent stay with us. I will address your concerns with our housekeeping staff. Thank you for choosing HomeTowne Studios by Red roof.

Hello Rich, I am disappointed to hear about your experience during your recent stay with us. Thank you for your feedback, your concerns will be addressed.

Hi Jessica, I am disappointed to hear about your experiences during your staying with us. Thank you for bringing this to our attention, we will address your concerns.

Hi Donald, I am disappointed to hear about your experience staying with us. Thank you for bringing this to our attention, we will address your concerns.

Hi Charles, Thank you for leaving us a 8/10 rating. We thank you for choosing Hometowne Studios by Red Roof. We hope to see you again in your future travels.

Hi David, I am dissapointed to hear about your experience staying with us. Thank you for bringing this to our attention, we will address your concerns.

Hi William, I am dissapointed to hear about your experience staying with us. Thank you for bringing this to our attention, we will address your concerns.

Hi Darius I am disappointed to hear about your experience staying with us. Thank you for bringing this to our attention, we will address your concerns with the housekeeping staff.