Ratings based on 529 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
74% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Great rate tired hotel

Posted Jul 22, 2014
Hotel was in need of major upgrade. It smelled of mildew. There were not any electric plugs near the beds. An unplugged alarm clock was on the other side of the room. The A/C made so much noise no one slept well. The ad said it was 2 miles from the KC airport, try 12 miles away in an office park
1 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Posted Jul 8, 2014
The room was dirty with stains on the bed. We had a non-smoking room, but the room reeked of smoke. The elevator was broken. I stayed here several years ago and the hotel was very good. It is truly terrible now, and I would advise people to not stay.
Comment from Hotel Management
Jul 18, 2014 by SAM, Hotel Management
We must know the detail for about guest and stay such as check in date, check out date, room number and if guest talk to someone about his problem in order to investigate this complaint
1 out of 5
by A verified traveler from Waukee, IA

Business Trip

Posted Jul 4, 2014
Pros: Nothing at all.
Cons: Everything.
Location: N/A
Terrible experience and would never stay at this particular hotel, and/or any Days Inn in the future.
Comment from Hotel Management
Jul 9, 2014 by SAM, Hotel Management
We need all the detail About guest and stay to investigate. It is very important for us to see our guest satisfied with our services and it will help us to improve these services.
3 out of 5
Recommended
for Everyone
by A verified traveler

Last minute booking

Posted Jun 14, 2014
Room was okay. Fine for the price. Would not stay long term.
2 out of 5
by A verified traveler

A Dive

Posted May 18, 2014
Pros: Location.
Cons: Pretty much everything. There are way better motels available for that price.
Location: Close to the airport. 25 minutes from downtown and the race track.
This place look like it hasn't had an update since the mid-sixties. The elevator was downright scary to ride on. The staff was unfriendly, uninformative and couldn't even give me a receipt the morning we checked out. Days Inn Inc. should be ashamed to have this place on their franchise list.
Comment from Hotel Management
May 22, 2014 by SAM, Hotel Management
Days Inn requesting more detail about guest and stay and the problems or issues guest had in order to investigate and respond properly
1 out of 5
Recommended
for Overnight Stay Before Destination
by Jon from Nebraska

Customer service...NOT!!!!

Posted May 12, 2014 on Hotels.com
Our trip started really late on Thursday as we had to wait until after I got off work. We arrived at the hotel at one something in the morning. After waiting for a few minutes at the desk, the manager went through his information. I booked through my wife's account on hotels.com and her name came up. She was not with me, but was in the car and asleep with my kids. I explained this and was told that she would have to sign for the room. I was willing to take the paper out to the car but she was in no position to come in. Most emphatically he said that would not work. What would have happened if I would have been there myself? After several minutes and already exhausted from my day of work and night drive, I cancelled and left. Drove a few more hours and arrived at my final destination much later in the morning! I would advise no one to stay here.
Comment from Hotel Management
Jul 26, 2014 by sam, Hotel Management
After investigation, we have found that front desk person have done nothing wrong. He followed the policies which are there for reason and we do appreciate and expect every guest to follow them. On the day of reservation, Mr. Jon arrived at days Inn Front Desk. Front Desk person ask Mr. Jon for ID and Credit card for incidental which was provided. Upon looking at ID Front Desk person found the reservation was made under different name, Front Desk person pointed out and ask for her so she can sign the paper work. Mr. Jon said he like to take the paper outside to her but he never said a word about kids sleeping or she is sleeping. , otherwise front desk person could go outside with him and obtain her signature.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted May 12, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by sam, Hotel Management
Days Inn requesting more detail about guest and stay and like to know all the issues and problems guest had and if he spoke to front desk person
4 out of 5
Recommended
for Business Travelers
by jennifer from Nebraska

good service

Posted May 12, 2014 on Hotels.com
The hotel is not fancy but is clean they could invest in new mattresses but the staff was friendly we PD 24 dollars and didn't have to ck out til 4 which was nice. The breakfast area is very crowded and disorganized
3 out of 5
Recommended
by Scott from Des Moines

Headed to the Races

Posted May 12, 2014 on Hotels.com
Hotel was better than expected. We have stayed here before and it has improved. We are not at the room long, so we are ok with a cheap room. Room was clean. Front desk help was friendly and knowledgeable. Breakfast a little short on selections. bed sagged to middle bad and the room had an odor (not sure what) when you opened the door. but remember you get what you pay for.
3 out of 5
by A verified traveler from Jane, MO

Need staff upgrade

Posted May 8, 2014
Pros: The airport shuttle service
Cons: The evening staff
Took quite some time to get checked in since the clerk also served as the shuttle driver as well. Once the clerk showed up to check us in, he had a very unfriendly attitude. I know every one has a bad day once and awhile, but the same cat was just as bad the next evening. I really think he hates is job and should probably move on. I will brag on their airport shuttle service. The room was adequate, but nothing to brag about. Housekeeping was good. The breakfast left a lot to be desired, but one should only expect so much in proportion to the room rate. I would try a different motel on my next trip though.