Dear Emerald, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Rachel, Thank you for your review of our hotel. We regret that you didn't have the opportunity to experience a satisfactory stay with us. While we apologize for any inconvenience caused, we're glad to hear that you found our staff to be friendly and accommodating. Your feedback is important to us, and we'll use it to make necessary improvements. We understand your decision to seek accommodation elsewhere and hope you'll consider giving us another chance in the future to provide you with a better experience. Sincerely,Hotel Management

Dear Andrew, We are thrilled to hear about your positive experience with Holly at Extended Stay America! Providing excellent customer service is our priority, and we're glad she made your stay enjoyable. Your kind words will be shared with Holly, and we look forward to welcoming you back for another great stay in the future!Sincerely,Hotel Management

Dear Fred, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. Your comments will be shared with our team to prevent such incidents. It was a pleasure having you as our guest, and we hope you will choose us again when you return to our area.Sincerely,Hotel Management

Dear Chris, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding experience you should always expect from us; your comments will help us ensure a better understanding for every guest. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Jesse, We apologize for the inconvenience you faced with the room not being ready at the check-in time and for any delays caused by the front desk staff not being present. Your feedback is important, and we're addressing these issues to improve our service. We appreciate your understanding and hope you'll consider giving us another chance to provide a more seamless experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Kevin, We're delighted to hear about your positive check-in experience at Extended Stay America and that you found the room comfortable and well-furnished. While we appreciate your feedback on the bed and breakfast options, we're thrilled that the checkout process was quick and efficient. Our team is grateful for your kind words regarding their friendliness and professionalism. We look forward to welcoming you back for another enjoyable stay. Thank you for choosing Extended Stay America!Sincerely,Hotel Management

Dear Khurram, We apologize for the challenges you faced during check-in and regret the disappointment caused by our service. Your feedback is important, and we take it seriously. We'll address these concerns with our team to ensure a more positive experience for our guests in the future. Thank you for bringing this to our attention, and we hope you'll consider giving us another chance to provide you with the service you deserve.Sincerely,Hotel Management

Dear Marlon, We're thrilled to hear you enjoyed Extended Stay America's great location and found our staff to be friendly. Your positive feedback about the convenient amenities, like the small kitchen and affordability, is much appreciated. We're grateful you chose us for your daughter's soccer tournament, and we look forward to welcoming you back for another pleasant stay in the future. Thank you for sharing your experience!Sincerely,Hotel Management

Dear Jasmin, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is crucial, and we're addressing the issues with our team to ensure improvements. We regret any lapse in service and cleanliness, as well as the disturbances that impacted your rest. Please know this does not reflect our usual standards, and we appreciate your patience. If your travels bring you back to the area, we'd welcome the opportunity to provide you with a more positive experience. Thank you for sharing your concerns.Sincerely,Hotel Management

Dear Bruce, We sincerely apologize for the unpleasant experience you encountered during your stay. Your feedback is deeply concerning, and we take it seriously. We're actively addressing the issues you've raised to ensure improvements. Please know this is not reflective of our usual standards, and we regret the disappointment you faced. We appreciate your honesty and hope you'll consider giving us another chance to provide a more positive experience in the future. Thank you for bringing these matters to our attention.Sincerely,Hotel Management

Dear Guest, We apologize for the disappointment you experienced during your stay. Your feedback is crucial, and we appreciate you bringing these concerns to our attention. We are actively addressing the issues you mentioned to ensure a cleaner and more comfortable environment for our guests. Your insights will help us improve, and we hope you will consider giving us another opportunity to provide a more positive experience in the future. Thank you for sharing your observations, and we value your feedback as we work to enhance our services.Sincerely,Hotel Management

Dear Jason, We appreciate your kind words about Chris at Extended Stay America. It warms our hearts to hear about her helpful and compassionate assistance during a challenging time for your family. We're grateful for the opportunity to provide support, and we wish your grandson a speedy recovery. Thank you for choosing Extended Stay America, and we're here for you whenever you need us.Sincerely,Hotel Management

Dear Cassandra, We genuinely apologize for the discomfort you encountered during your stay. Your experience does not align with the high standards we strive to maintain. We appreciate your feedback and will address the issues raised to ensure improvements. Your concerns are taken seriously, and we regret any inconvenience caused. If you reconsider staying with us in the future, we are committed to providing a much more comfortable and enjoyable experience. Thank you for sharing your experience, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management

Dear Gayle, We regret any inconvenience you experienced during your stay. Our goal is to provide a comfortable and clean environment for all guests. Please accept our apologies for any lapses in cleanliness. Your feedback is valuable, and we are addressing these concerns to ensure a more enjoyable stay for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Hotel Management

Dear Derek, We appreciate your feedback and apologize for any inconvenience during your stay. Our team aims to provide a clean and comfortable environment for all guests. Your comments are valuable, and we're committed to ensuring a more pleasant experience for you in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Sharon, We want to express our gratitude for selecting our hotel for your recent visit to our area. We value your feedback and sincerely apologize for the less-than-satisfactory experience you had during your stay. Your feedback has been shared with our team to prevent similar issues from occurring in the future. We are committed to making improvements and would be delighted to have the opportunity to welcome you back in the future.Sincerely,Hotel Management

Dear IBANIBO, We appreciate your feedback and thank you for being our guest. We apologize for not meeting your expectations and regret that you did not have a wonderful experience with us. We strive to provide excellent hospitality to our guests, and we are sorry that we fell short in your case. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope that you will consider giving us a second chance in the future.Sincerely,Hotel Management

Dear Chelsea, Thank you for taking the time to leave a positive review about your recent stay with us. We are delighted to hear that Ruslan provided excellent service during your check-in process and ensured that you had all the soaps you needed. We greatly appreciate your kind words and will make sure to pass on your praise to Ruslan. Our team works hard to provide exceptional service to all our guests, and it is always rewarding to receive positive feedback. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management

Dear Monique, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope you will allow us to redeem ourselves in the future.Sincerely,Hotel Management

Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America and if I can be of assistance to you, please contact me directly at 9136619299.

Dear Antony, Thank you for staying with us and sharing your review. Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your concerns will be shared with the appropriate individuals to address them promptly and ensure our guests receive the best experience they deserve. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

Dear Avis, Please accept our apologies for the disappointing experience you had with us. It is never our intention to disappoint our guests in any way, and we can assure you that what you experienced is unacceptable by our standards. Our team is reviewing this situation and taking extra care to avoid this in the future. While we know this does not change what you experienced, we are incredibly sorry for the inconvenience and frustration this caused. We are wholly committed to regaining your trust and confidence, and we hope you will consider giving us another chance to provide you with the hospitality you deserve.Sincerely,Hotel Management

Dear Takahisa, Thank you for taking a moment to share your experience. We are delighted that you had a pleasant stay with us. However, we apologize that your visit was inconvenienced by noise from other guests. Feedback like yours gives us valuable insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We hope you will come back and see us the next time you are in our area.Sincerely,Hotel Management

Dear Raven, Thank you for dedicating the time to share your experience. We are devoted to giving each guest a brilliant travel experience; therefore, we apologize for not meeting your expectations. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. It was a pleasure to have you as our guest, and we hope to see you again on your next visit.Sincerely,Hotel Management

Dear John, Thank you for taking the time to share your experience with us. Our guests' comfort is always our top priority; therefore, we apologize for not properly servicing your room. Please be assured we will review your comments appropriately, and we hope you will give us another opportunity to show you the hospitality we are dedicated to providing.Sincerely,Hotel Management

Dear Guest, Thank you for choosing Extended Stay America for your recent stay. It is wonderful that you enjoyed our outstanding service and convenient location. Thank you for mentioning what a great value we offer to our guests. We are thrilled to share your feedback with our team, as they always love hearing from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management

Dear Corinne, Thank you for letting us know about your experience at Extended Stay America. We're glad that we were able to provide you with a comfortable room and that we could accommodate your support dog as well. We strive to provide excellent accommodations and service to all our guests, and we're glad that we were able to meet your needs. Thank you for choosing us, and we hope to welcome you and your husband back soon. Sincerely,Hotel Management