Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bed comfortable, clean and hot breakfast

Posted Jul 17, 2015
Pros: Clean
Bed was comfortable, room was clean. Bathroom is cramped and not enough free counter space. Breakfast included hot items which was nice.
Comment from Hotel Management
Jul 24, 2015 by Staci, Hotel Management
Dear Valued Guest, Thank you for staying with us and taking the time to give us your feedback. I have noted your concerns and will review all items with our corporate office. Thank you again, Staci M. General Manager Fairfield Inn and Suites KC Liberty
3 out of 5
by A verified traveler

Musty damp room.

Posted Jul 4, 2015
Our room had a strong musty damp smell when we arrived. Obviously there was a moisture problem, and the room should not have been available for guests. The staff switched us to another room that was better.
Comment from Hotel Management
Jul 24, 2015 by Staci, Hotel Management
Dear Valued Guest, Thank you for staying with us and taking the time to give us your feedback. I have noted your comments and will take appropriate measures to correct this. Thank you for alerting me to this! Thank you again, Staci M. General Manager Fairfield Inn and Suites KC Liberty
2 out of 5
by A verified traveler from Columbus, NE

Weekend visit

Posted Jul 2, 2015
Pros: It was close to our destination and was clean.
Cons: The a/c system.
Location: It was located near our destination with plenty of eating and shopping nearby.
The biggest disappointment was the environment in the room. It was very humid and all the bedding and our clothes felt damp when the air conditioner was left on. It improved when the a/c was turned off which we did at night.
Comment from Hotel Management
Jul 5, 2015 by General Manager, Hotel Management
Thank you for taking the time to inform us of the inconveience you encounter while a guest at our hotel. I sincerely hope that you will allow us another opportunity to demonstarte our true level of hospitality and interest in serving you properly should the opportunity arise.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jun 21, 2015
Everything was great, nice rooms, very clean and newly updated. Breakfast was also very good. Would definitely stay here again.
Comment from Hotel Management
Jul 24, 2015 by Staci, Hotel Management
Dear Valued Guest, Thank you for staying with us and taking the time to give us your feedback. I am happy to hear you had a good stay. Thank you for your business! Staci M. General Manager Fairfield Inn and Suites KC Liberty
Comment from Hotel Management
Jul 24, 2015 by Staci, Hotel Management
Dear Valued Guest, Thank you for staying with us and taking the time to give us your feedback. I am happy to hear you had a good stay. Thank you for your business! Staci M. General Manager Fairfield Inn and Suites KC Liberty
5 out of 5
Recommended
for Getaway With Friends
by Douglas from dallas

title

Posted Apr 14, 2015 on Hotels
Great breakfast
Comment from Hotel Management
Jun 27, 2015 by Staci, Hotel Management
Dear Douglas, Thank you for your nice review. I am happy to hear you liked the breakfast. Hope to see you again! Cherie C. General Manager
2 out of 5
by A verified traveler from Z

Not worth the money

Posted Mar 24, 2015
The bathroom floor had dried dirty footprints, some type of red food On bathroom wall. The hot and cold air didn't work AT ALL and the fan would kick on sporatically. The people above us were loud all night and the hall way noise was ridiculous.
Comment from Hotel Management
Mar 26, 2015 by Staci, Hotel Management
Dear Valued Guest, I am sorry to hear your stay was not satisfactory. I have noted your comments and will take appropriate action to correct this situation. Thank you for your feedback and we hope you give us another try. Sincerely, Staci M. General Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Mar 20, 2015 on Hotels
5 out of 5
Recommended
for Couples
by MICHAEL from OKLAHOMA

GREAT ROOM

Posted Mar 5, 2015 on Hotels
EVERYTHING GREAT. SOFT BED, GOOD BREAKFAST, FRIENDLY STAFF. CANT GO WRONG WITH MARRIOTT
Comment from Hotel Management
May 9, 2015 by Staci, Hotel Management
Dear Michael, Thank you for staying with us and your nice comments! I am very happy to hear you had a good stay. Thank you again, Staci M. Manager Fairfield Inn & Suites Kansas City-Liberty
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Job!

Posted Mar 2, 2015 on Hotels
Hotel was great!
Comment from Hotel Management
May 30, 2015 by Staci, Hotel Management
Dear Valued Guest, Thank you for staying with us and taking the time give us your feedback. We hope to see you soon again! Sincerely, Staci M. General Manager
2 out of 5
Recommended
for Families
by A verified traveler

Not good will not be back

Posted Mar 2, 2015 on Hotels
arrived at approx. 9:00pm didn't have a room cleaned yet had to wait 30 min. the motel is remodling so there is plactic down on the floor and walls in disrepair, the room was about 90 degrees when we walked in, had a hard time cooling the room down,
Comment from Hotel Management
May 30, 2015 by Staci, Hotel Management
Dear Valued Guest, Thank you for giving us your feedback. We work very hard to make each stay a good one and will take every measure to correct areas where we fall short. I will address these issues with housekeeping and our remodeling crew. Sincerely, Staci M. General Manager