Ratings based on 987 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City

Great for a quick getaway

Posted Jan 24, 2015
The husband and I needed a night away from the kids. Awesome!!
Comment from Hotel Management
Jan 24, 2015 by Christina, Hotel Management
Thanks for the 5 Star review! We're delighted to hear we were able to provide a fun night for you and your husband away from the kids. Next time you need another night out, think of us!
3 out of 5
Recommended
for Couples
by A verified traveler

Hotel attacched to casino

Posted Jan 23, 2015
Pros: Very friendly staff...on all levels of employment.
Cons: The casino seemed small but it was very enjoyable.
Location: We were new to the Kansas City area and didn't travel other than to another casino
We were there for the casino experience. We hit a lucky streak so very much enjoyed the casino. The buffet was very tasty and reasonably priced. We opted for no housekeeping and were rewarded with a food coupon. We were there for only two nights and this was a very reasonable exchange.
Comment from Hotel Management
Jan 24, 2015 by Christina, Hotel Management
Thanks for the feedback on your recent stay. We're happy to hear you hit a lucky streak and had fun while visiting.
4 out of 5
Recommended
for Everyone
by A verified traveler

One night in kc.

Posted Jan 19, 2015
Everyone was very friendly. The rooms were clean and nice. We will definitely stay here are next time through town.
Comment from Hotel Management
Jan 20, 2015 by Christina, Hotel Management
Thanks for choosing Harrah's for your overnight stay in Kansas City. We're happy you were satisfied with your room, and you found our staff friendly and helpful. We look forward to seeing you again soon.
5 out of 5
Recommended
for Families
by A verified travelerfrom CROCKER,MO

nice hotel and clean

Posted Jan 16, 2015
Pros: so clean.....................................................................................................................
Cons: cNOTHING......................................................................................................
Location: we stay at the hotel...................................................................
everything was good the best THE STAFF WAS GOOD AND THE FOOD WAS SO GOOD THE CASINO WAS GREAT.............................................................................................................................................................................................................I WILL GO BACK AGAIN
Comment from Hotel Management
Jan 20, 2015 by Christina, Hotel Management
Thank you for the feedback on your recent stay. We're happy to hear we met your expectations and we'll be seeing you again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fargo, ND

Nice rooms, smoky casino

Posted Jan 12, 2015
Pros: my room was very clean and nice. 5star feel.
Location: didnt stray from hotel, but took forever to find a starbucks.
Hotel room was very cute, and pretty spacious, But the casino you can smoke so if you dont smoke that stinks.
Comment from Hotel Management
Jan 13, 2015 by Christina, Hotel Management
We appreciate you taking the time to review your stay. We understand that smoking on the casino floor can be unpleasant for some, so we do our best to eliminate the smoke smell while circulating clean air in. Hopefully it wasn't too troublesome during your visit.
1 out of 5
by A verified traveler

Posted Jan 11, 2015
I left my daughters I pad there and called to come get it and they had already checked somebody in not finding it before or after another guest. U was furious
Comment from Hotel Management
Jan 13, 2015 by Christina, Hotel Management
We're very sorry to hear that we were not able to recover your daughter's IPad that was left behind.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2015
Good stay. Good quality. Good overall experience. Easy access.
Comment from Hotel Management
Jan 13, 2015 by Christina, Hotel Management
Thanks for the review! We're happy to hear everything was good while you were visiting. Hopefully next time we can make everything "great"!
5 out of 5
Recommended
for Couples
by A verified traveler

luxury for great price

Posted Jan 10, 2015
Pros: loved the bathroom! (in the Las Vegas tower)
Cons: better ventilation in the restaurant areas, seemed to be really smoky from casino, it wasn't busy either so I wouldn't think it would smell so strong.
I stayed here and loved it! it was easy to check in and out. they were super nice and quick with check in. I stayed here so we could go to aiport in the morning and even though it's not super close it was easy to get to and a much nicer more luxurions accommodations than anything in this price range around the airport. the rooms were beautiful and way more than I expected. we ate at the sports bar and had great service and great food! I have nothing bad to say about our stay, it was absolutely wonderful and relaxing, I would stay there again, and would recommend this hotel to others.
Comment from Hotel Management
Jan 13, 2015 by Christina, Hotel Management
Thanks for the feedback on your visit! We're thrilled to hear you enjoyed your stay with us and would recommend us to friends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Louis, Mo

Posted Jan 2, 2015
The hotel was clean but the bed was really hard. The bathrooms where really nice. The hotel staff was very friendly and helpful.
Comment from Hotel Management
Jan 3, 2015 by Christina, Hotel Management
Thanks for the 5 Star review Nick. We're happy to hear you found our staff friendly and helpful on your visit from St. Louis.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas

A Great Stay

Posted Dec 27, 2014
Pros: Everything that you needed was available.
Cons: The Valet services needs to be more friendly
Location: I did not leave the hotel. I enjoyed the casino,
I had a wonderful stay at Harrah's. The check in people and the manager were great and answered all my questions. The hotel was quiet and sleep was not interrupted. The valet service was not as friendly.
Comment from Hotel Management
Dec 30, 2014 by Christina, Hotel Management
Thank you for the 4 Star review! We're happy to hear you had a wonderful stay with us and found our front desk team helpful.