Ratings based on 600 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
74% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Omaha

Deceiving pictures, bad experience

Posted Apr 20, 2015
I would not stay at this hotel again. It was almost impossible to find parking at this place. The staff and accommodations were not great. The wifi was not working most if the time. We had to call 3 times to get sheets for the sofa bed. The entire hotel and room had a smoke smell. Bad experience overall.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom St Joseph, MO

Good Value

Posted Apr 20, 2015
We stayed 2 nights and had no problems. The staff was friendly and accomodating. Our room was spacious and everything worked. This hotel shows some wear and tear but they are not charging 5 star rates. If your picky and have lots of money stay somewhere else but if your watching your money and don't need the best, this place is just fine.
2 out of 5
by A verified traveler

Don't look under the beds

Posted Apr 20, 2015
Pros: manager was somewhat helpful
Cons: new cleaning staff
Too tired to check when we got in, but during the trip we found water bottles under the bed, beer bottles on the deck and they did not change our linens until we made them. I have no idea how long they had been using the same sheets. Only put 2 towels for 3 people.
1 out of 5
by A verified traveler

Not very welcoming

Posted Apr 16, 2015
Each time I had to contact the front desk, they were rude. My traveling got me to the hotel very late and when I gave them a courtesy call they said," we are open 24 hours ma'am" and hung up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
staff was very helpful, pool was nice, room was just average
2 out of 5
by A verified traveler

Hotel need major remodeling rooms are old.

Posted Apr 12, 2015
Very honest staff I fodgot my computer in the room when I checked out they call me to let me know. Very honest and nice staff.
1 out of 5
by A verified traveler

Horrible

Posted Apr 7, 2015
Tremendously poor. Room smelled musty, sheets were dirty, nowhere to park, poor customer service, dark, dirty and dreary.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
We went for a quick weekend in KC and weren't at the hotel often. We were worried since it was close to the airport we would hear planes all the time but we didn't hear one plane and it was pleasantly comfortable in the room.
1 out of 5
by A verified travelerfrom mn

Horrible

Posted Apr 4, 2015
Pros: Nothing
The bed was a broken sleep number bed, the water would not drain out of the tub so we stood in 6 inches of water to shower, spitballs were on the ceiling, floor wasn't vacuumed, complimentary shampoo was used, breakfast was AWFUL! Eggs were cold, waffle iron wouldn't work, silverware was dirty. Don't stay there.
3 out of 5
by A verified travelerfrom Oklahoma

Hard Bed

Posted Apr 3, 2015
Pros: Price was nice.
Cons: The bed.
Location: Close to Kansas City airport, interstate 29 and many shopping and food establishments.
If you require an extremely hard surface to sleep on then this is the place. Bed felt like concrete slab. I stayed the full 3 days since I agreed to a 'no refund' clause.