Exterior

Reviews of Orangewood Inn & Suites Kansas City Airport

3.5 out of 5
Orangewood Inn & Suites Kansas City Airport
11828 NW Plaza Circle, Kansas City, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 830 out of 1369 reviews" "
Rating 8 - Good. 300 out of 1369 reviews" "
Rating 6 - Okay. 102 out of 1369 reviews" "
Rating 4 - Poor. 63 out of 1369 reviews" "
Rating 2 - Terrible. 74 out of 1369 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel went above and beyond when it came to accommodating our group of 20 . We booked a trip not knowing it would fall on superbowl. And definitely clueless that our Chiefs would be in it. They allowed us to rent the conference room and use their projector. We were all 2 hours away, so we could not do the preliminary things like make sure the projector had a flash drive spot or if the internet would be enough. They communicated with our group well and I believe even went and bought something new for the projector to even made it work for us. We highly recommend!!
Stayed 1 night in Feb 2024

8/10 Good

Kody

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy check in process, parking with security gate and hot tub and breakfast choices. Staff very polite. Only thing negative i can think of is the pool was a little colder than we would have liked.
Stayed 2 nights in Mar 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and informative check in person! Clean and beautifully decorated! We’re Blessed to be here!
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a reasonable price
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Facility is average for the price
Stayed 1 night in Mar 2024

8/10 Good

wyndi, Lake Stevens

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was quick & easy. Staff was helpful in letting us know some good places to eat and informed us about the shuttle service to the airport. Our room had some stuff on the floor. If it was vacuumed & mopped those items would have been cleaned up. Towels & sheets appeared to be clean.
Stayed 1 night in Mar 2024

8/10 Good

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for a 1 night stay.Price was good,along with the room and pool. Hot tub didnt work right,but was a good stay. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was great accommodations
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe in all areas of the property. The room was nice and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, and the staff was friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carmecely

Liked: Cleanliness, property conditions & facilities
I like it’s breakfast and the clean rooms nice layout
Stayed 1 night in Mar 2024

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Clean, well kept, great breakfast. Room was clean and comfortable. Would definitely stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area and breakfast was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jade

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. We picked due to recent reviews. We were in KC for ncaa wrestling. The price was right. We had two adults and two children. Found parking right in the front. Check in was convenient- took less than 5 min. Room was clean. Pool is open until 9pm. Lots of towels stocked. Hot tub had some visible debris. And only one jet worked for bubbles, but it was hot so we liked it. Pool was cold but the kids got used to it easily. Breakfast had many options but was extremely busy at 8am. Great variety but would be helpful to have a second waffle iron. There wasn’t any ice to be found, but we checked with the nice gal at the front desk and she filled my cup! Would stay in this hotel again next time we’re in kc for sure.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find and parking was quite adequate. The inside was up to date and very pleasant. The hotel was clean and offered 24/7 coffee. Also there was absolutely no noise from other rooms which made my stay very enjoyable. The bathroom was clean and shower easy to use with soap and shampoo dispensers. Comfortable beds and tv worked great.
Stayed 1 night in Mar 2024
Response from FD on Mar 23, 2024
Thank you so much for this great feedback Kathy. We're happy to know that you had an enjoyable experience with us and we look forward to seeing you again.

8/10 Good

Brenda

Traveled with family
Liked: Property conditions & facilities
The only complaints we had were the pillows are too big and there was only one coffee packet for regular coffee in the room
Stayed 1 night in Mar 2024
Response from FD on Mar 23, 2024
We appreciate the feedback Brenda. Thanks for staying with us.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Mar 2024
Response from FD on Mar 23, 2024
Thank you for choosing Orangewood Inn & Suites Terry

10/10 Excellent

Steve and Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was amazing! She was informative and very helpful. The establishment is clean and close to the airport. I will definitely stay again.
Stayed 1 night in Mar 2024
Response from FD on Mar 19, 2024
Thank you Steve & Kimberly for choosing Orangewood Inn & Suites. We are happy you enjoyed your stay with us. I'll pass along your compliments to our front desk.

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Access gated parking
Stayed 1 night in Mar 2024
Response from FD on Mar 19, 2024
We're pleased you enjoyed your stay and parking Sterling. We are looking forward to having you as our guest again in the future.

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot Tub
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 18, 2024
Thank you for the high rating Brad. We're glad you enjoyed our hot tub and we hope to see you again!

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Mar 2024
Response from FD on Mar 19, 2024
We appreciate your feedback Chris. Thank you for choosing Orangewood Inn & Suites.

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this place for the 24 hr airport transportation. What we found was that was only one good reason to choose it. It was clean. Breakfast was good. Our car was secure while we were away. Our return flight didn't land until 1:30 am, called for transportation, and were picked up within 10 minutes. Highly recommend staying here, especially for airport travel!
Stayed 1 night in Mar 2024
Response from FD on Mar 16, 2024
Thank you for leaving us with this great review of our hotel from your stay with us. We are happy to know that we provided you with an exceptional experience and look forward to having you as our guests again soon.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from FD on Mar 19, 2024
Thank you for the great rating Debbie. Next time you are traveling through Kansas City make sure you come stay with us again.

2/10 Terrible

Shannon

Liked: Staff & service
Wonderful front desk staff and water bottles free in our rooms!
Stayed 1 night in Mar 2024
Response from FD on Mar 16, 2024
Looks like you had a great stay with us Shannon. We appreciate the feedback.

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was larger than expected. Convenient to airport and has shuttle/parking if needed while traveling.
Stayed 1 night in Mar 2024
Response from FD on Mar 16, 2024
Thank you Coleen for the feedback. We appreciate your business and hope to see you again.

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Alot of outside noice. Very loud when storming.
Stayed 2 nights in Mar 2024
Response from FD on Mar 15, 2024
Thank you for the feedback Kelly and for choosing Orangewood Inn and Suites.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and up to date. Good bed.
Stayed 3 nights in Mar 2024
Response from FD on Mar 15, 2024
We appreciate your feedback Randy and we are happy to know that you enjoyed your stay with us. Come stay with us again soon.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained. Good value above average for it price point. Like NO pets.
Stayed 1 night in Mar 2024
Response from FD on Mar 14, 2024
We all are glad to know that you had a great experience while staying with us at Orangewood Inn & Suites Joseph. Thank you for the feedback and we hope to see you again.

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel was pretty good. I didn’t like the fact that they charge 13 for a sandwich and a bottle of water
Stayed 3 nights in Mar 2024
Response from FD on Mar 13, 2024
Thanks for choosing Orangewood Inn & Suites Alvaro.

10/10 Excellent

Steven

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, convenient, friendly staff.
Stayed 1 night in Mar 2024
Response from FD on Mar 13, 2024
Thank you for this feedback Steven. Come stay with us again soon.

10/10 Excellent

Lakoda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and so friendly! The hotel and rooms themselves were so clean and smelled really good! Housekeeping does a great job with room service, breakfast was delicious. Over all staff was super friendly and helpful! Would definitely recommend!!
Stayed 3 nights in Mar 2024
Response from FD on Mar 13, 2024
We're very happy to know that you had a great stay with us. I will pass along your kind words to our staff Lakoda and we look forward to having you as our guest again in the future.

10/10 Excellent

Coltain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at this Inn! We loved everything from checking in to the pool to the breakfast. We will be suggesting this to other!
Stayed 2 nights in Mar 2024
Response from FD on Mar 11, 2024
Thank you for recommending us to your friends Coltain! We're so glad you enjoyed your stay and we look forward to seeing you again!

10/10 Excellent

Krystle

Traveled with family
Upon arrival the staff was helpful and friendly. Quick check in and clean room
Stayed 1 night in Mar 2024
Response from FD on Mar 11, 2024
Thank you for the great review Krystle. We're glad you enjoyed your stay and we hope to see you again!

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and good smelling room!!!
Stayed 1 night in Mar 2024
Response from FD on Mar 10, 2024
Thank you for this great feedback Monica and for choosing Orangewood Inn & Suites. We hope to see you again soon.

8/10 Good

Greg

Very professional front desk staff!
Stayed 1 night in Mar 2024
Response from FD on Mar 8, 2024
Thank you for this feedback Greg. I will let front desk staff know of your compliment. Thank you for choosing Orangewood Inn & Suites

10/10 Excellent

Trista

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Mar 2024
Response from FD on Mar 6, 2024
Thank you Trista for the great rating and for choosing Orangewood Inn & Suites.

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024

6/10 Okay

Beth

Stayed 2 nights in Mar 2024

10/10 Excellent

endro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from FD on Mar 5, 2024
Thanks for the high rating Endro and for choosing Orangewood Inn & Suites.

10/10 Excellent

Dawn, Princeton

Stayed 1 night in Feb 2024

10/10 Excellent

Roy, Houston

Traveled with family
Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Mar 2024
Response from FD on Mar 5, 2024
Thank you for the perfect rating Roy and for choosing Orangewood Inn & Suites.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD on Mar 6, 2024
Thank you for the highest rating Geoffrey. We appreciate your business and hope to see you again when you are traveling through Kansas City.

6/10 Okay

Allyssa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD on Mar 5, 2024
Thank you for choosing Orangewood Inn & Suites Allyssa.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful! Extended parking is so easy!
Stayed 1 night in Mar 2024
Response from FD on Mar 5, 2024
We appreciate the great rating and feedback Jessica. Come stay with us again next time you are traveling through Kansas City.

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for easy one night stay.
Stayed 1 night in Mar 2024
Response from FD on Mar 5, 2024
Thank you for this feedback Daniel. We're happy you enjoyed your stay. See you again soon.

8/10 Good

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location for dining and airport transportation. It was safe and clean.
Stayed 1 night in Feb 2024
Response from FD on Mar 1, 2024
Thank you Debra for the great feedback. Thanks for choosing Orangewood Inn & Suites.

8/10 Good

Dale

Stayed 1 night in Feb 2024
Response from FD on Mar 23, 2024
Thanks for choosing Orangewood Inn & Suites Dale.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent & hospitable staff, immaculate condition, very diverse breakfast offerings. Highly recommend a stay at this small chain motel!
Stayed 1 night in Feb 2024
Response from FD on Mar 1, 2024
Thank you for this great feedback Robert. We're pleased to know that you enjoyed our amenities as well as your stay with us and we look forward to having you as our guest again soon.