Ratings based on 1,016 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Louis

Good location in Country Club Plaza.

Posted Jan 25, 2015
Pros: All suites.
Just what I expected, easy check-in, efficient parking, no hassles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and spacious.

Posted Jan 24, 2015
They were kind enough to give us adjoining rooms to accommodate our family reunion, with toddlers who didn't want to be apart. Always enjoy my stay at this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

In walking distance to everything we had planned

Posted Jan 23, 2015
Perfect location for restaurant week. No great deal with club upgrade. A hot breakfast would have been better. The bartender was terrific!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City

Very nice and accommodating. Food very good

Posted Jan 21, 2015
Pros: Clean, comfortable, friendly
Cons: no suggestions
Location: Nelson Art Gallery, shopping, Cheese Cake Factory.
There one night. Parking was easy and they worked with us to leave car while being driven by family to surgery center. In walking distance of Nelson Art Gallery and enjoyed that. Just an overall good experience. Would definitely stay there again if in the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Missouri

Nice hotel near KC Westport & Plaza

Posted Jan 13, 2015
Pros: Very nice location. Friendly staff. Rooms were clean and quiet. Restaurant staff & food was great.
Location: Westport bars & clubs are nearby, as well as the Country Club Plaza which is full of upscale shopping and restaurants.
Absolutely wonderful experience. Hotel was nice & clean. Rooms were quiet. Beds and pillows are terrific. Staff sent above and beyond to make our family birthday party fantastic. Waiter sang happy birthday in 7 languages! We were comped free drinks & breakfasts. They made sure our taxis were available & on time. Only a $5 taxis ride to the Westport area bars & clubs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Location: Within walking distance to Country Club Plaza.
Room was clean and comfortable. Quiet environment.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jan 4, 2015
Pros: Everything. We will be back
Location: Great restaurants, shopping
When we arrived we met the most friendly, accommodating, helpful front desk staff. We went to KC on the Plaza to see the Christmas lights and shop. My son I. Law and grand kids loved the pool and didn't go shopping. The staff gave my daughter and I directions to our most desired stores. Later when we were in the room, we folded out the sofa bed and shortly after that my granddaughter found a cell phone on the floor. We took her to the front desk so she could turn it in and later the staff sent her cookies and milk W with a thank you. Over and above expectations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver

Highly Recommend Sheraton CC Plaza

Posted Jan 2, 2015
Pros: Loved being able to walk from hotel to enjoy the Country Club Plaza Lights.
Cons: Can't think of a thing - it really was a great stay!
Location: Loved being able to walk from the hotel to enjoy the Country Club Plaza lights. Steamship Arabia Museum is a MUST SEE. 3 Dog Bakery great also
This Sheraton is a great place to stay - very clean, comfortable, staff is friendly and is a great location for the Country Club area. Looking forward to a return visit!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha

Good choice for family on the Plaza

Posted Jan 2, 2015
Pros: roomy suites with separate sitting area comfortable beds quiet
Cons: rooms are beginning to show wear, but well cleaned
Location: KC Plaza--need I say more?
We have been coming to this property for years, and have always been satisfied; this time more so as the price was really reasonable. We booked two suites for this price of one at another establishment. The pool is clean and enjoyable, and it seemed like the management was even more accommodating than we have found it before. Also, we really appreciated the coffee service in the lovely lobby (even though they ran out).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg

Great hotel on the Plaza

Posted Jan 1, 2015
Pros: Beds were very comfortable. Room had a fridge and microwave. 2 tv's in different rooms.
Cons: Ice machine on our floor wasn't working.
Location: Great location. Close to the shops and restaurants on the Plaza.
I really enjoyed my stay at the Sheraton. So close to all the restaurants on the Plaza. Great staff.