Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Room could have been cleaner. Toilet problems.

Posted Jun 29, 2015
Biker concert next door. Motorcycles and noisy starting before 7 am.
2 out of 5
by A verified traveler

Posted May 26, 2015
Expedia indicated that hotel had a pool - it had either been removed or never installed. All the vending machines were out of order and the staff seemed to be bothered that they were booked to capacity for the weekend. Bed was comfortable but there was no phone or alarm clock in our room, and there were several spiders in the restroom that made us question the cleanliness of the entire facility.
1 out of 5
Recommended
for Families
by SYLVIA from Arkansas

Never will stay there again, worst experience ever

Posted Apr 6, 2015 on Hotels
They never cleaned my room, didn't make my bed, empty my trash or give me any clean towels. I did like the paper told me to do leave my dirty towels on the floor and they will take them and replace them and leave the card on the bed for clean sheets, I did all that but it look like they didn't even come into my room. I let the front desk person know and I asked her, will someone be up to clean it? She said no and just handed me my towels. And it had a AWFUL smell soon as you walk through the door of the room.
1 out of 5
Recommended
for Couples
by Joe from independence Missouri

terrible experience

Posted Mar 24, 2015 on Hotels
awful experience stayed there a couple years ago in a sweet wasn't too bad this time lots of people living in the hotel no power cord to TV no batteries in remote wallpaper was peeling off stains on walls and ceiling offered us a different room that stunk overall not a good experience will never stay there again
4 out of 5
Recommended
for Couples
by A verified traveler

Uneventful (and that's a good thing)

Posted Mar 18, 2015 on Hotels
Very uneventful stay -- which is good. You don't want an "eventful" stay at a hotel. Very little to say about it, which is a sign of success on the part of hotel and staff.
1 out of 5
Recommended
for Getaway With Friends
by marty from Kansas City, MO

This place was a PIT!

Posted Dec 15, 2014 on Hotels
This place was a pit. 3 floors, no elevator. Not disclosed per Federal disability laws!
Comment from Hotel Management
Feb 21, 2015 by Jim, Hotel Management
You may have responded to the wrong hotel we do have an elevator and we have all paperwork and signage that shows that
5 out of 5
Recommended
for Personal Event
by Angela from Kansas City

Friendly

Posted Dec 11, 2014 on Hotels
Nice area and staff...thanks!
Comment from Hotel Management
Feb 21, 2015 by Jim, Hotel Management
Thank you for your nice review and for leaving a review.. We strive each and every day to make our hotel the best in the industry.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Dec 4, 2014 on Hotels
Comment from Hotel Management
Feb 21, 2015 by Jim, Hotel Management
I am just curious why you gave us 3 stars ? I would love to fix any problems you experienced.
1 out of 5
by A verified traveler

Mold

Posted Nov 29, 2014
Pros: The Lady at the front desk was very nice.
Cons: CLEAN , seriously. Check the courtesy soaps for freshness. One was stuck to the tray .
I found black and orange mold in the shower, The in room coffee maker had scum and hair inside the water reservoir. The pillows were hard filled with a solid cushion and the bright lights installed on the outside of the building to illuminate the hotel brightly shinned into my room. The curtains were too small to cover the entire window so I had SUPER bright halogen shining into the room. I got four hours sleep if that. The courtesy soaps and mouthwashes had the safety seals broken, I realized this after I used the mouthwash and read the back of the bottle where it stated. "DO NOT USE IF SAFETY SEAL IS MISSING OR BROKEN" I had a mouthful of mouthwash when I read that.Never will return.
Comment from Hotel Management
Jun 6, 2015 by Jim V, Hotel Management
Thank you for taking the time to send your response with Expedia. I do humbly apologize that you had several issues occur while you stayed with us.The goal my staff and I strive for is to offer world class guest service. I am curious did you let anyone know about the issues that you experienced?
3 out of 5
Recommended
for Families
by A verified traveler

So So

Posted Oct 31, 2014 on Hotels
The breakfast was okay. The best part about the hotel was it was next to a harley dealership.
Comment from Hotel Management
Jan 3, 2015 by Jim, Hotel Management
Thank you for staying with us here at the Super 8 in Blue Springs . we strive to offer all of our guest world class customer service. I appreciate you taking the time to type up a comment about your stay with us. I am very sorry your stay was just OK and next time you are in the area I would like to take the time to make sure It is a world class stay. Have a super day