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Reviews of Super 8 by Wyndham Kansas City

2 out of 5
Super 8 by Wyndham Kansas City
4321 N Corrington Ave, Kansas City, MO

Reviews

6.4
Rating 10 - Excellent. 157 out of 832 reviews" "
Rating 8 - Good. 220 out of 832 reviews" "
Rating 6 - Okay. 188 out of 832 reviews" "
Rating 4 - Poor. 138 out of 832 reviews" "
Rating 2 - Terrible. 129 out of 832 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kasey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super fast and easy. The lady at the front desk was super nice. The room is very clean and comfy beds. Very clean property can not wait to try breakfast!
Stayed 1 night in Apr 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Staff was friendly and helpful. We needed to move to a different room as our first one was smelly/stuffy. Shower head was spraying all over, needed to be tightened. Bed was comfortable and room was quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Joy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room way very clean and made me feel very comfortable in it. Staff was friendly and helpful. Nice grab and go breakfast with some toaster options as well. Overall great stay when you're on the road and need a place to feel comfy and sleep!
Stayed 1 night in Mar 2024

4/10 Poor

Nicole

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was rude Room was old
Stayed 1 night in Feb 2024
Response from LS on Feb 15, 2024
I'm sorry to hear that you had a negative experience with staff and the accomodations. It's important for hotels to provide excellent service and comfortable rooms for their guests. We always strive to go above and beyond for our guests. We want everyone to have the best possible experience.Thank you for taking the time out of your day to leave a review.We do hope that you give us another chance in the future.

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Perry on Feb 6, 2024
I’m sorry to hear you had a negative experience. Your feedback is important to us.

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from L on Jan 30, 2024
Thank you for choosing us, Matthew! We appreciate you taking the time to share your feedback, It's important for us to impress our guests. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.

2/10 Terrible

Paul

Stayed 1 night in Dec 2023
Response from Perry on Feb 6, 2024
I’m sorry to hear you had a negative experience. Your feedback is important to us.

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Perry on Feb 6, 2024
I’m sorry to hear you had a negative experience. Your feedback is important to us.

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2023
Response from L on Jan 30, 2024
Thank you for choosing us,Jonathan! We appreciate you taking the time to share your feedback, It's important for us to impress our guests. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.

2/10 Terrible

allison

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had our reservations messed up (asked for 2 rooms with adjoing doors, didnt even have them on the same floor..even after calling to verify). Remote didn't work, got double beds not queen, smoke alarm went off when the heat was on, bathroom door didn't shut, no coffee pot in the room, breakfast cut off at 830am, picture above the bed loose and rattled.
Stayed 1 night in Oct 2023
Response from P on Nov 1, 2023
Thank you for your response, your reservations was booked as you see on your booking confirmations which has all details. we never have any Queen bed on property, never we offer coffee pot in rooms, But we do offer coffee in lobby 24/7 . No picture frames in room.

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023
Response from Perry on Nov 1, 2023
Thank you for choosing us, Michael! We appreciate you taking the time to share your feedback, It's important for us to impress our guests. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.

8/10 Good

Cassandra

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I checked in super late, the staff was super friendly and professional. Hotel was clean, parking was a bit difficult because there was a Chiefs game that night. The room was clean, and a smokers room, I didn't think they existed anymore!
Stayed 1 night in Oct 2023
Response from Front desk on Nov 27, 2023
Thank you for taking time to share your experience at Super 8 WOF. We are so pleased to hear that you had a pleasant stay. We look forward to welcoming you back in the future.

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Front desk on Nov 27, 2023
Thank you for taking time to share your experience at Super 8 WOF. We are so pleased to hear that you had a pleasant stay. We look forward to welcoming you back in the future.

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very friendly.
Stayed 2 nights in Oct 2023
Response from Front desk on Nov 27, 2023
Thank you for taking time to share your experience at Super 8 WOF. We are so pleased to hear that you had a pleasant stay. We look forward to welcoming you back in the future.

8/10 Good

Nelisa

My stay at Super 8 was comfortable , I had no issues and was satisfied with the experience. The hotel is in a very quiet area, not easy to get around
Stayed 5 nights in Sep 2023
Response from Front Desk on Nov 27, 2023
Thank you for taking time to share your experience at Super 8 WOF. We are so pleased to hear that you had a pleasant stay. We look forward to welcoming you back in the future.

6/10 Okay

Kaetlin

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was dirty. The towels had been used and refolded, there was red & yellow marks on the towels in the bathroom and the rags hadn’t even been folded. There was holes in our bathroom door like someone had punched it multiple times. The carpet had not been vacuumed in I don’t know how long. It was stickey and had fuzz balls/mud globs all over it. The stairs and entrances were filthy as well with dirty. The whole hotel smelled of old cigarette smoke. The lobby was clean and staff was very kind. Bedding was clean, seemingly.
Stayed 1 night in Sep 2023
Response from Front Desk on Nov 27, 2023
Thank you for your feedback. We are truly sorry for the inconveniences you have while staying at our property. That is not the norm for us. We strive to make everyones stay the best possible. We are taking steps to correct the problem so this does not happen again in the future.We do hope that you give us another chance in the future.

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Michael

I was charged extra nights after they told me no room available and the manager wanted to try to push his way in when I was in a towl
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Troy

Disliked: Property conditions & facilities, room comfort
Smelly room
The room seemed clean but the smell when you walked in was terrible, I don't even know how to describe, was listed as a non-smoking room but the musty damp smell could have been old cigarette smoke. Don't know how they list it as free breakfast, waffle maker was the only warm thing they had, I have stayed in some nice super 8's over the years this definitely was not one of them. Would not stay at this one again. Got woken up in the early morning hours with people shouting and cursing at each other in the next room, just wanted a quite nights sleep. Front desk clerk I am pretty sure was sleeping in his chair in the morning when we got ready to leave.
Stayed 1 night in Sep 2023

2/10 Terrible

Marisol

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Think twice before booking
Breakfast on second day had no power so no waffles, toast, coffee. Went to inquire with front desk and lady was rude saying she can’t help with that. Poor service. How about saying “sorry - we are trying to fix for our guests”. Room wasn’t in great shape. Shower taps were coming off the wall.
Stayed 2 nights in Aug 2023

2/10 Terrible

Henry

Disliked: Cleanliness, property conditions & facilities
En
Stayed 1 night in Aug 2023

10/10 Excellent

Charles

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient, I had mold in the shower. This was reported to Amanda
Stayed 1 night in Aug 2023

4/10 Poor

Garrett

Stayed 3 nights in Aug 2023

2/10 Terrible

jahir

Stayed 1 night in Aug 2023

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and beds were comfortable. close to worlds of fun. limited dining available but some close by. would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful, and also VERY, VERY patient when it came to dealing with an unbelievably rude guest who was trying to check-in when we returned from our night at World's of Fun (Friday, August 4th, around 10:30pm). Much credit to the staff for their restraint in not saying what I would have said given how ridiculously they were being treated and spoken to by the "guest". The staff didn't kick them out. I would have.
Stayed 2 nights in Aug 2023

4/10 Poor

Sean

Breakfast was poor
Stayed 1 night in Aug 2023

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smells, non-smoking room smells, front desk clerk at check in was not friendly-poor customer service to all there, desk clerk at check out was nice.

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Property conditions & facilities
It was clean, well kept, climate friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Jamaal

Stayed 1 night in Jul 2023

8/10 Good

Rock

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked it was right across the street from World of Fun. We didn't like the Marijuana smell in the building and people's smoking outside of the area where our AC was pulling in the air
Stayed 1 night in Jul 2023

2/10 Terrible

Nancy

Stayed 1 night in Jul 2023

6/10 Okay

Megan

Disliked: Property conditions & facilities
Smelly and cranky
The room smelled like it had been wet and never dried. Our bath towels stayed wet the entire weekend. I didn't ask for more because I didn't really care and had other smaller towels. It just seemed very damp in the room. The sheets even felt damp. Otherwise it was clean. The "Breakfast" they offered left much to be desired. Fruit loops, Corn Flakes, yogurt, and coffee that was barely coffee, mostly water. I paid almost $300 for two nights, a better breakfast and a room that doesn't smell like wet carpet would have been nice. Oh and every time my partner and I entered the front door, a person was vacuuming or moping and acted like we were weird and even rude maybe, for walking through to get to our hallway. I guess most people don't go to their room during the day so that's when it gets cleaned and I'm glad they are cleaning but don't be mad at a guest for coming in the front door.
Stayed 2 nights in Jul 2023

2/10 Terrible

Brittni

Traveled with family and small children, Traveled with family
Disliked: Staff & service
I had the worst check in experience ever. I was in tears. Staff was beyond rude and degrading to me.
Stayed 1 night in Jul 2023

6/10 Okay

Heather

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

shana

Stayed 1 night in Jul 2023

4/10 Poor

Maria

Traveled with family and small children
Disliked: Property conditions & facilities
The hotel had a bad smell. The dryer sheets stuck in the air conditioner didn’t help. & the pool was nasty. The lobby smelled like marijuana. I definitely won’t be back.
Stayed 2 nights in Jul 2023

8/10 Good

Sydney

Stayed 1 night in Jul 2023

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Not ADA complaint and smoke filled rooms dirty
Stayed 2 nights in Jun 2023

2/10 Terrible

Marcia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They didn't clean the rooms had extra key cards in room and stuff in fridge. Cigarette hole in converter on bed in a smoke free room. When got there to check in I was in line behind a customer who had been waiting a while he got frustrated then left I'm still standing in line waiting Two more people showed up still no one at front desk. I had to call the hotel twice before someone showed up at the front. They other couple said they was wanting on a refund. Also the dinning room was dirty and piles of trash around the trash can and on counter. Just gross I will never go back!!!!
Stayed 1 night in Jun 2023

10/10 Excellent

Dzemal

Stayed 2 nights in Jun 2023

10/10 Excellent

ARCADIO

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay. Clean and friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 2 nights in Jun 2023

6/10 Okay

RUSSELL V

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
As Expected
On the very positive side, the towels were unexpectedly luxurious and the breakfast offerings plentiful. Though we stayed here for the price and location, I believe there is no excuse for the condition of the tub/toilet space. The re-finishing of the tub had worn out. There were holes in the wall of the tub area where the shower head comes out of the wall and where the water spout comes out in the tub. Obvious rust/mold on the ceiling above as well. The seat of the desk chair was filthy (we placed a towel on it before sitting)
Stayed 2 nights in May 2023

8/10 Good

Darnell

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Everything was good but my only problem is i didnt recieve my depisit of $100 back
Stayed 3 nights in May 2023

4/10 Poor

Holly, Goodyear

Traveled with family
Disliked: Staff & service, property conditions & facilities
Property is very dated. Would not stay here again.
Stayed 1 night in May 2023

2/10 Terrible

katie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! Do not stay here! Staff was very rude, there is not breakfast as they state online. Mold in our room and it smelled disgusting.
Stayed 1 night in May 2023