Ratings based on 553 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jul 6, 2015
Overall great hotel! And great staff! I would stay here again. The only issue I had was that I could hear a baby crying from the room next door. Other than that, it was a nice experience.
for Everyoneby A verified traveler from Oklahoma City
The best place to stay at the Plaza in Kansas CityPosted Jul 6, 2015
We drove up to the hotel and immediately were treated to a concert by a quartet in front of the hotel. A warm reception from the staff, fast and professional service. Everything about his hotel is enticing including the terrific location near adjacent to the Plaza. It is unusual to have a 100% excellent experience in any hotel, but we had it here. And the rates are very competitive for this level of accommodations and service.
for Getaway With Friendsby jason from Bloomingon, MN
HopePosted Apr 25, 2015 on Hotels
The Raphael has some of the best service I have seen in quite some time. The staff is absolutely amazing. In an industry that seems to be dying (service), the staff at The Raphael has give me hope that there are still establishments that do things right. Be sure to chat with Doormen John & Joe if you want an amazing Kansas City history lesson. If you are a foodie have a chat with Chef Charles. He takes great pains to source amazing ingredients. He is a gourmet, but also a competition barbeque man. Ask for the rib tips & you will be blow away!
for Everyoneby A verified traveler from Omaha, NE
Always A PleasurePosted Apr 13, 2015
It had been 3 years since the last time we stayed at this hotel. Our experience then was so wonderful that instead of staying near the Downtown Art District we chose to go with what we know. And once again we were completely happy. I love this hotel, the staff, and the location. Do NOT skip eating breakfast at the restaurant on site. It is so delicious. And remember! Off street parking is free.
for Everyoneby A verified traveler
Wonderful!Posted Apr 12, 2015
The front desk was always nice. They made our anniversary weekend extra special. And it was a beautiful hotel.
for Everyoneby A verified traveler from st.Louis
Wonderful staffPosted Mar 29, 2015
Location: Country Club Plaza is still great I haven't been there in 25 years but will return.
From valet to front desk everyone was fabulous. They had down pillows which they switch out straight away ,allergies. Chaz bar was really cool,didn't have dinner but will next time.
for Everyoneby A verified traveler from calgary, AB
Old school hotel near good restarauntsPosted Mar 28, 2015
The hotel has an upscale 1920's type atmosphere (but everything looks new), with great staff. The area has a number of restaraunts across the canal, and there are some decent running/walking paths across the street. I wouldn't hesitate to recommend this hotel for both the location and the quality of hotel itself.
for Couplesby Sandra
Posted Mar 25, 2015 on Hotels
for Couplesby Jennifer
Posted Mar 17, 2015 on Hotels
for Couplesby A verified traveler
Rooms with a view are smallPosted Mar 16, 2015
Pros: Ambiance, proximity to shopping and activities
I much prefer the size of the "Standard" room we had on a previous visit as opposed to the "Plaza view" this time. We were meeting another couple for a getaway weekend and even though we were checking in right at the 4p check in time they couldn't put us on the same floor much less adjoining, even though I had requested that in advance. When we tried to gather in each other's room for socializing before going out, it was super tight accommodations . I got the feeling that because we reserved through a 3rd party that we were 2nd class citizens for the deal price of $510.00- 2 night charge. The check in girl didn't offer or explain any of the hotel's amenities. Sat night we had horrible service by the only cocktail waitress in The Chaz restaurant, it would have been much easier and faster to go directly up to the bar. A standard 4 sip cocktail had a $10 price tag to top off the wait. The bed and linens were comfortable and the room was elegant and clean, plenty of nice, thick towels also. We had an excellent waiter Sun. morning with an ample, delicious breakfast.