GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
This Westin hotel is connected to Crown Center Entertainment Complex and Hallmark Cards world headquarters, four blocks from the Crossroads Art District in Kansas City. Two live-performance theaters are located in Crown Center, and Historic Union Station and Science City are connected by walkway.
The rooftop restaurant, tennis courts, and heated outdoor pool provide superb city views. The health club, open from early morning to late evening, includes 24 cardio machines, a weight room, two massage rooms, a tanning bed, sauna, steam room, and locker rooms (surcharge).
The business center is open Monday–Friday and provides computer work stations, and faxing and copy services (surcharges).
Rooms
The Westin Crown Center has 724 rooms and suites located on 18 floors, each with high-speed Internet access, oversized work desks, multi-line phones, 27-inch televisions with HBO and pay movies, and compact refrigerators. Balconies—with sliding glass doors opening slightly for ventilation—offer skyline, Liberty Memorial, or Union Station views.
All rooms have the Westin Heavenly Bed, which consists of a custom-designed, foot-thick pillowtop mattress with all-white bedding; triple sheeting; down blanket, comforter and duvet; and five pillows (two goose down/feather, two hypo-allergenic, and a decorative neck roll pillow).
Room Amenities
Dining
The Brasserie - Continental cuisine is available from menu or buffet in this lobby restaurant with white-linen tablecloths. The dessert buffet features about 40 items. Children's menu available. Breakfast, lunch, and dinner available daily.
Benton's Steak and Chop House - The city view from this elegant, circular restaurant is as memorable as the filet mignon and Kansas City strip steak. The wine list is equally impressive. Open for dinner only Monday through Saturday; reservations recommended. Sunday brunch.
Poolside Bar Open seasonally, this bar offers mixed drinks and light snacks from mid-afternoon to early evening.
Recreation
This hotel's heated outdoor pool has five lap lanes. The health club, open from early morning to late evening, includes 24 cardio machines, a weight room, two massage rooms, tanning bed, sauna, steam room, and locker rooms (surcharge).
The outdoor Crown Center Ice Terrace (located across the street) is open daily, November–March. Four tennis courts and a half-mile running track are located on the roof.
Swope Park Memorial Golf Course, 13 miles away, is a par 72 and measures 6,274 yards. A pro shop, snack bar, rental clubs, and golf and pull carts are available (surcharges).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Westin Crown Center
of guests recommend
out of 59 reviews
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Showing 1 - 10 results (of 59) · See more The Westin Crown Center reviews
“Good hotel”
Nice hotel
“Westin in Kansas City - great experience”
I couldn't get in to the hotel where our meeting was, so I was extremely pleased to find out I could walk to the hotel using the skybridge - very convenient. Also got a better deal by booking flight and hotel stay together. Recommend using that when you can
“westin kansas city”
security was awesome.
“Great Hotel, Well Worth a Stay”
Stayed here for a business trip. The staff was very accommodating and the rooms were excellent.
“I would love to come back and if the convention is there next year, it will be my first pick!”
It was my first time for the Hallmark Convention and I will stay at the Westin again!
“Can't wait to go back.”
As part of the Hallmark Crown center the Westin is a great Hotel. Check out the fountains!
“good quality”
heavenly bed! nice fridge. should provide free internet in the room. should have free boarding pass service like the Hyatt. Pool is much nicer than the Hyatt
“Great Weekend!”
Booked this motel on orbitz for a great price! Didn't realize until we got there, that there was so much to do right at the motel! Could easily spend a day just shopping/eating/swimming/going to a play! They have some great stores, VS, B and B Works, home made chocolate, cinnamon rolls the size of your head! and some really great entertainment for kids... from toy shops where you couldn spend as little or as much as you wanted...great seletions, the hands on crayola factory, swimming or the water fountains (which is great for little ones) and live plays! Our teenager never got bored! and we had some much fun as a family! The only draw backs were the price of parking, and the price of wireless in your room. It was free in lobby, but inconvienent. Will definately go back to KC and will definatley stay here!
“Not Impressed”
Every service was an additional charge nothing was included as an amenity with your stay. Vehicle Parking $15 per day Internet Access $9.95 per day Cardio Equipment at the gym $5 per day The pool area has a beverage/bar area that no employee is schedule to work. You must call to place an order and they deliver your beverages. Not at all convenient with an additional service charge, two beverage for $25. The map of the hotel /parking ramp and shopping is no clear or helpful.
“Friendly service, less than great room”
Checked on late the first night and heard a weird growling sound coming from the shower which continued all night. I reported it in the morning, and they said they'd send someone up to fix it. But they didn't. Also, there was a sizable mold or mildew stain in the grout along the bathroom wall. Just looked kind of grimy. That said, the staff were consistently cheerful and polite.
Showing 1 - 10 results (of 59) · See more The Westin Crown Center reviews
Hotels in Downtown Kansas City
Hotels near Hallmark Visitors Center
1 E Pershing Rd Kansas City, 64108 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for The Westin Crown Center is Kansas City, MO (MCI-Kansas City Intl.) - 26.6 km / 16.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Kansas City, Missouri, United States of America: Kansas City is a great place for sports buffs. The Kansas City Chiefs play football at Arrowhead Stadium, the Kansas City Royals play baseball at Kauffman Stadium, and the Kansas City Brigade (arena football) play at Sprint Center. The Country Club Plaza is a popular shopping and entertainment complex. The National World War I Museum opened in late 2006 and is a great spot for history enthusiasts.
1 E Pershing Rd Kansas City, 64108 United States of America
