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The Westin Crown Center

1 E Pershing Rd Kansas City, 64108 United States of America

Downtown Kansas City, close to shops, entertainment

Atrium, waterfall
This atrium hotel stands amid fountains and gardens in Crown Center, an 85-acre shopping, dining, and entertainment complex, adjacent to Union Station in Kansas City. Show more
Rooftop dining
This rooftop restaurant at The Westin Crown Center is popular for celebrating couples; the lobby restaurant is more casual with a buffet and continental menu service.
Views, high-speed
Westin Crown Center guestrooms feature Westin's Heavenly Beds, high-speed Internet access, and French balconies with views of the skyline, Liberty Memorial, and Union Station. Hide

GUEST REVIEWS

4.3out of 5

Expedia Guest Rating

91%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Traditional King
One king Westin Heavenly Bed. 380 square feet. View of city skyline, Liberty Memorial, or Union Station. Compact refrigerator, multi-line phone, high-speed Internet access (surcharge), oversized desk. Heavenly Cribs and Heavenly Dog Beds are available. Rollaway bed available (surcharge).
Preferred Floor Room
One king Westin Heavenly Bed or two double Westin Heavenly Beds. View of city skyline, World War I Liberty Memorial. Floors 16–18. Cable TV. Multi-line phone with voice mail. Desk. Dial-up Internet access. Compact refrigerator. Complimentary bottled water (one bottle daily). Iron/ironing board. Bathroom with upgraded amenities. Heavenly Cribs, Heavenly Dog Beds available on request.
Traditional Doubles
Two double Westin Heavenly Beds. Desk. High-speed Internet access (surcharge). TV. Compact refrigerator and coffee/tea maker. Iron/ironing board. Hair dryer, designer toiletries, and makeup/shaving mirror.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pet fee charged at hotel/condo
  • Check-out time is noon
  • Check-in time starts at 3 PM
  • Pet policy - dogs only
  • Early departure fee charged
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: USD 15 per day
    • Valet parking fee: USD 25 per day
    • Pet fee: USD 50 per stay
    • Fee for wireless Internet in all public areas: USD 9.95 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Rollaway bed fee: USD 25 per night
    • Facilities fee: USD 5 per person, per day and includes use of:
    • - Fitness facilities
    • - Sauna
    • - Spa tub
    • - Spa
    • - Swimming pool
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

This Westin hotel is connected to Crown Center Entertainment Complex and Hallmark Cards world headquarters, four blocks from the Crossroads Art District in Kansas City. Two live-performance theaters are located in Crown Center, and Historic Union Station and Science City are connected by walkway.

The rooftop restaurant, tennis courts, and heated outdoor pool provide superb city views. The health club, open from early morning to late evening, includes 24 cardio machines, a weight room, two massage rooms, a tanning bed, sauna, steam room, and locker rooms (surcharge).

The business center is open Monday–Friday and provides computer work stations, and faxing and copy services (surcharges).

  • Massage - spa treatment room(s)
  • Steam room
  • Sauna
  • Concierge desk
  • Health club
  • Breakfast available (surcharge)
  • Room service (24 hours)
  • Bar/lounge
  • Restaurant(s) in hotel
  • Self parking
  • Limo or Town Car service available
  • Parking garage
  • Multiple small meeting rooms
  • Business center
  • Banquet facilities
  • Ballroom(s)
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Business services
  • Internet access in public areas - high speed
  • Internet access in public areas - complimentary
  • Internet access - wireless
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Multilingual staff
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Express check-in
  • Tour assistance
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Television in lobby
  • Shoe shine
  • Air-conditioned public areas
  • Number of floors - 18
  • Meeting facilities size (feet) - 45000
  • Tennis on site
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Wedding services
  • Total number of rooms - 724
  • Poolside bar
  • Swimming pool - outdoor seasonal

Rooms

The Westin Crown Center has 724 rooms and suites located on 18 floors, each with high-speed Internet access, oversized work desks, multi-line phones, 27-inch televisions with HBO and pay movies, and compact refrigerators. Balconies—with sliding glass doors opening slightly for ventilation—offer skyline, Liberty Memorial, or Union Station views.

All rooms have the Westin Heavenly Bed, which consists of a custom-designed, foot-thick pillowtop mattress with all-white bedding; triple sheeting; down blanket, comforter and duvet; and five pillows (two goose down/feather, two hypo-allergenic, and a decorative neck roll pillow).

The Westin Crown Center, Kansas City,  United States of America, Rooms Guest Room

Room Amenities

  • High-speed Internet access
  • Premium television channel(s)
  • Cable/satellite television channels
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Balcony
  • Air conditioning
  • Climate control
  • Complimentary weekday newspaper
  • Blackout drapes/curtains
  • Voice mail
  • Multi-line phone
  • Internet access (surcharge)
  • Refrigerator
  • Coffee/tea maker
  • Wake-up calls
  • Turndown service (on request)
  • Designer toiletries
  • Hair dryer
  • Makeup/shaving mirror
  • Sewing kit
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Desk
  • Window opens
  • Clock radio
  • Iron/ironing board
  • Daily housekeeping
  • Television
  • HBO
  • Pillowtop mattress
  • Rollaway beds available
  • Cribs (infant beds) available

Dining

The Brasserie - Continental cuisine is available from menu or buffet in this lobby restaurant with white-linen tablecloths. The dessert buffet features about 40 items. Children's menu available. Breakfast, lunch, and dinner available daily.

Benton's Steak and Chop House - The city view from this elegant, circular restaurant is as memorable as the filet mignon and Kansas City strip steak. The wine list is equally impressive. Open for dinner only Monday through Saturday; reservations recommended. Sunday brunch.

Poolside Bar Open seasonally, this bar offers mixed drinks and light snacks from mid-afternoon to early evening.

The Westin Crown Center, Kansas City,  United States of America, Dining Restaurant

Recreation

This hotel's heated outdoor pool has five lap lanes. The health club, open from early morning to late evening, includes 24 cardio machines, a weight room, two massage rooms, tanning bed, sauna, steam room, and locker rooms (surcharge).

The outdoor Crown Center Ice Terrace (located across the street) is open daily, November–March. Four tennis courts and a half-mile running track are located on the roof.

Swope Park Memorial Golf Course, 13 miles away, is a par 72 and measures 6,274 yards. A pro shop, snack bar, rental clubs, and golf and pull carts are available (surcharges).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Ice skating on site
  • Running track/path on site
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Westin Crown Center

4.3
out of 5
avg. guest rating
Hotel service:
4.4
Hotel condition:
4.3
Room cleanliness:
4.4
Room comfort:
4.5
Location:
4.6
Neighborhood:
4.5
92%

of guests recommend

out of 59 reviews

Write a review of this hotel

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A Traveler from Bonner Springs, Kansas
4.0
out of 5
Recommends this hotel
Posted Nov 19 2011

“Good hotel”

Nice hotel

A Traveler from Riverton, WY
5.0
out of 5
Recommends this hotel
Posted Oct 22 2011

“Westin in Kansas City - great experience”

I couldn't get in to the hotel where our meeting was, so I was extremely pleased to find out I could walk to the hotel using the skybridge - very convenient. Also got a better deal by booking flight and hotel stay together. Recommend using that when you can

A Traveler from missouri
5.0
out of 5
Recommends this hotel
Posted Sep 30 2011

“westin kansas city”

security was awesome.

A Traveler
5.0
out of 5
Recommends this hotel
Posted Sep 30 2011

“Great Hotel, Well Worth a Stay”

Stayed here for a business trip. The staff was very accommodating and the rooms were excellent.

Constance R. from Winterville, NC
5.0
out of 5
Recommends this hotel
Posted Aug 10 2011

“I would love to come back and if the convention is there next year, it will be my first pick!”

It was my first time for the Hallmark Convention and I will stay at the Westin again!

Area recommendations
This area was perfect! I didn't rent a car, but could access where I wanted to go by using the Links!
Getting around
Using the Links was great! I used it to go to Union Station; this gave me safety without having to cross busy city streets and I was close to good restaurants: Jack Stacks and Manny's!
A Traveler from Buffalo NY
5.0
out of 5
Recommends this hotel
Posted Aug 9 2011

“Can't wait to go back.”

As part of the Hallmark Crown center the Westin is a great Hotel. Check out the fountains!

Area recommendations
Don't miss Union Station and the Crown Center Shopping. Great burgers at the Streetcar Names Desire!
hris Z from Toledo, OH
4.0
out of 5
Recommends this hotel
Posted Aug 3 2011

“good quality”

heavenly bed! nice fridge. should provide free internet in the room. should have free boarding pass service like the Hyatt. Pool is much nicer than the Hyatt

Stacie W from Oklahoma Panhandle
5.0
out of 5
Recommends this hotel
Posted Aug 3 2011

“Great Weekend!”

Booked this motel on orbitz for a great price! Didn't realize until we got there, that there was so much to do right at the motel! Could easily spend a day just shopping/eating/swimming/going to a play! They have some great stores, VS, B and B Works, home made chocolate, cinnamon rolls the size of your head! and some really great entertainment for kids... from toy shops where you couldn spend as little or as much as you wanted...great seletions, the hands on crayola factory, swimming or the water fountains (which is great for little ones) and live plays! Our teenager never got bored! and we had some much fun as a family! The only draw backs were the price of parking, and the price of wireless in your room. It was free in lobby, but inconvienent. Will definately go back to KC and will definatley stay here!

Area recommendations
Great location.... close to Arrowhead stadium, Cabellas, and so much to do right there
Family-friendly activities
live plays, swimming, shopping, water fountains(the kind you run thru), outdoor movie/conerts, kid friendly stores/shopping
Janet
1.0
out of 5
Does not recommend this hotel
Posted Aug 2 2011

“Not Impressed”

Every service was an additional charge nothing was included as an amenity with your stay. Vehicle Parking $15 per day Internet Access $9.95 per day Cardio Equipment at the gym $5 per day The pool area has a beverage/bar area that no employee is schedule to work. You must call to place an order and they deliver your beverages. Not at all convenient with an additional service charge, two beverage for $25. The map of the hotel /parking ramp and shopping is no clear or helpful.

A Traveler from Vermont
4.0
out of 5
Recommends this hotel
Posted Aug 1 2011

“Friendly service, less than great room”

Checked on late the first night and heard a weird growling sound coming from the shower which continued all night. I reported it in the morning, and they said they'd send someone up to fix it. But they didn't. Also, there was a sizable mold or mildew stain in the grout along the bathroom wall. Just looked kind of grimy. That said, the staff were consistently cheerful and polite.

The Westin Crown Center

1 E Pershing Rd Kansas City, 64108 United States of America

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Nearby Points of Interest

  • Crown Center - 0.3 km / 0.2 mi
  • Belger Art Center - 0.4 km / 0.3 mi
  • Hallmark Visitors Center - 0.5 km / 0.3 mi
  • Liberty Memorial - 0.5 km / 0.3 mi
  • National World War One Museum - 0.5 km / 0.3 mi
  • Sprint Center - 1.6 km / 1 mi
  • American Royal Museum - 1.9 km / 1.2 mi
  • Negro Leagues Museum - American Jazz Museum - 1.9 km / 1.2 mi
  • Mutual Musicians Foundation - 2 km / 1.2 mi
  • City Market of Kansas City - 2.7 km / 1.7 mi
  • Thomas Hart Benton Home and Studio - 2.7 km / 1.7 mi
  • Arabia Steamboat Museum - 2.9 km / 1.8 mi
  • Airline History Museum - 3.4 km / 2.1 mi
  • Rosedale Memorial Arch - 3.5 km / 2.2 mi
  • University of Kansas Medical Center - 3.8 km / 2.4 mi

Location Highlights

  • Theme park(s) nearby
  • In city center
  • In business district
  • In entertainment district
  • Full-service health spa nearby

The preferred airport for The Westin Crown Center is Kansas City, MO (MCI-Kansas City Intl.) - 26.6 km / 16.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Kansas City, MO, United States (MCI-Kansas City Intl.)

Area:

Downtown Kansas City, Missouri, United States of America: Kansas City is a great place for sports buffs. The Kansas City Chiefs play football at Arrowhead Stadium, the Kansas City Royals play baseball at Kauffman Stadium, and the Kansas City Brigade (arena football) play at Sprint Center. The Country Club Plaza is a popular shopping and entertainment complex. The National World War I Museum opened in late 2006 and is a great spot for history enthusiasts.

The Westin Crown Center

1 E Pershing Rd Kansas City, 64108 United States of America