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CASTLE Hilo Hawaiian Hotel

3.5 star property
Bayside Hilo hotel in Keaukaha with free parking

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

CASTLE Hilo Hawaiian Hotel

Photo gallery for CASTLE Hilo Hawaiian Hotel

Sports facility
Exterior
Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds
Lobby
Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Overview of CASTLE Hilo Hawaiian Hotel

Reviews
8.4

Very good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Hilo.

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Explore the neighborhood

71 Banyan Dr, Hilo, HI, 96720
  • Popular LocationLiliuokalani Park and Gardens6 min walk
  • Popular LocationCoconut Island Park7 min walk
  • Popular LocationPort of Hilo6 min drive
  • AirportHilo, HI (ITO-Hilo Intl.)7 min drive
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Room options

Banyan View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

1 Bedroom Oceanfront

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 742 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

1 Bedroom Banyan View Kitchenette

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 606 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Banyan View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Ocean Front

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 376 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Oceanfront

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Oceanfront (No Balcony)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Hilo

CASTLE Hilo Hawaiian Hotel is located in Keaukaha, a neighborhood in Hilo, and is next to a golf course and by the ocean. Hilo Shopping Center and Hilo Farmers Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Wailuku River State Park and Kaumana Springs Wilderness. Panaewa Rainforest Zoo and Pacific Tsunami Museum are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive
  • Rainbow Falls - 7 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • Verna's III Drive Inn - 11 min walk
  • Hula Hula's - 5 min walk
  • Ken's House Of Pancakes - 12 min walk
  • Don's Grill - 2 min drive
  • Hilo Bay Cafe - 10 min walk

About this property

CASTLE Hilo Hawaiian Hotel

Hotel located in Keaukaha
Located close to Port of Hilo, CASTLE Hilo Hawaiian Hotel provides 18 holes of golf, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at WSW The Steakhouse, the onsite steakhouse. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and an electric car charging station
  • A vending machine, a 24-hour front desk, and a front-desk safe
  • Guest reviews say good things about the dining options, beach locale, and convenient parking
Room features
All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM–10:00 AM for a fee: USD 7–25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7–25 per person
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does CASTLE Hilo Hawaiian Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at CASTLE Hilo Hawaiian Hotel?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at CASTLE Hilo Hawaiian Hotel on Apr 21, 2024 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CASTLE Hilo Hawaiian Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at CASTLE Hilo Hawaiian Hotel?

Self parking is free at this property.

What time is check-in at CASTLE Hilo Hawaiian Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CASTLE Hilo Hawaiian Hotel?

Check-out is at noon.

Where is CASTLE Hilo Hawaiian Hotel located?

Located in Keaukaha, this golf hotel is steps from Hamakua Heritage Corridor and Naniloa Country Club. Liliuokalani Park and Gardens and Coconut Island Park are also within 10 minutes.

CASTLE Hilo Hawaiian Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1014 reviews" "
Rating 8 - Good. 312 out of 1014 reviews" "
Rating 6 - Okay. 141 out of 1014 reviews" "
Rating 4 - Poor. 49 out of 1014 reviews" "
Rating 2 - Terrible. 38 out of 1014 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Skye

Stayed 2 nights in Mar 2024

6/10 Okay

Paula

Traveled with family
Interior rooms, bathrooms and hallways need to be updated and painted. The Japanese garden park within walking distance from the hotel was incredible. The hotel should tell you about it when checking in. Staff didn’t have much knowledge of events. We flew in for the Big Island International Marathon. It was surprising they didn’t know anything about it as it started and ended on their hotel property. Didn’t care for the abandon hotel directly in view from the pool or the nightly loud music coming from the local golf shop. Hotel was conveniently located within minutes of the Hilo Airport.
Stayed 4 nights in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Mar 2024

10/10 Excellent

Srividya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bells or whistles - basic accommodation. Had free breakfast which was good but had weird system. Still we were able to eat enough.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas, Greenwich

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on Hilo Bay. Breezy lobby, great little bar with live music (M-F), fun and lovely staff. The outer grounds are magnificant, Banyan Drive is something to behold on foot.
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Traveled with partner
Disliked: Amenities
Nice location with a view over the bay, provided you pay for a room with a balcony. Be warned though, parties from neighboring park can disturb your rest! There is a resort fee for this very average property and Hilo has seen better days. We needed a quick one night stay and purchased based on convenience and slightly lower price than it's neighboring Hilton property. Overall it's a 2.5 property and no comparison to "resort" offerings on West side of island.
Stayed 1 night in Mar 2024

8/10 Good

Tiedji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay the night before the marathon. Staff was friendly and let us check out an hour late. There’re were a few small maintenance issues (leaking toilet, toilet paper holder very loose), but we slept well and it was good overall.
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service
Beautiful grounds and views on the property. Staff were so kind and helpful! The restaurant had great food. Highly recommend this hotel!
Stayed 7 nights in Mar 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Older but going thru renovations… beautiful ocean bay views… we walked down Banyan Blvd to see signs of those who had planted trees .. some were in poor repair and barely visible… disturbing how many ferrel cats we saw… cannot believe there is no way to cut down on population.. I understand they are expanding territory and endangering the native bird population… area around hotel is decaying! Older hotels which seemed closed and are being used as residency hotels/aoartments … sad to see such a setting being taken over by ferrel cats!
Stayed 1 night in Mar 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation in Hilo! The hotel entrance was beautiful and front desk staff was quite pleasant. I know updates are currently being made to rooms, so it isn't fair to be overly critical.... Our room was clean, quiet, and everything we needed it to be. The dining options were generally good, though we would have preferred more variety in the free continental breakfast. It was heavy on carbs with the croissants, donuts, banana bread, and oatmeal. The fresh fruit was good. A protein option would have been nice...perhaps yogurt... though my husband prefers eggs and potatoes.
Stayed 5 nights in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5