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Reviews of U Studios Paraparaumu Beach

3 out of 5
U Studios Paraparaumu Beach
7-13 Seaview Road, Paraparaumu

Reviews

8.0

Very Good

Rating 10 - Excellent. 126 out of 432 reviews" "
Rating 8 - Good. 197 out of 432 reviews" "
Rating 6 - Okay. 77 out of 432 reviews" "
Rating 4 - Poor. 24 out of 432 reviews" "
Rating 2 - Terrible. 8 out of 432 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown and untidy exterior, no tea towel, no dish cloth, no milk, filthy fan and block sink!
Stayed 1 night in Apr 2024
Response from U studios Paraparaumu Beach team on Apr 7, 2024
Hello Kevin,Thank you for sharing your feedback with us. Your insights are invaluable in helping us improve our services.We sincerely apologize for any inconvenience you experienced regarding the absence of a tea towel, dish cloth, or milk during your stay. We understand the importance of these amenities and will take immediate steps to ensure they are consistently provided to enhance our guests' experience.Additionally, we appreciate you bringing to our attention the issues with the fan and the blocked sink. Please know that we have addressed these concerns promptly to prevent any recurrence in the future.Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back for a more seamless experience.U Studios Paraparaumu Beach team!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from U studios Paraparaumu Beach team on Feb 16, 2024
Hello Nicholas,Thank you very much for taking the time to share your review with us! Your feedback is greatly appreciated. We are absolutely thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a wonderful experience, and it's always rewarding to know that our efforts have paid off. We genuinely hope to have the pleasure of hosting you again in the future.

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service
Location was great so close to water front and village
Stayed 3 nights in Jan 2024
Response from U studios Paraparaumu Beach team on Jan 25, 2024
hello Julia ,I wanted to personally extend my gratitude for taking the time to share your positive review with us. Your feedback means a lot to our team, and we're delighted to hear about your positive experience during your stay at our motel.It brings us immense joy to learn that our location proved to be convenient for you, especially being close to both the water and the village. We understand how important these aspects are for our guests, and we're thrilled that you found our motel to be the perfect choice for your accommodation needs.Your decision to choose our motel is truly appreciated, and we are dedicated to ensuring that every guest has a memorable and enjoyable experience. If there's anything specific that stood out or if there are areas where we can further enhance your experience in the future, please feel free to share your thoughts. We value your input and are always looking for ways to improve.Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.

8/10 Good

Kevin and Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from U studios Paraparaumu Beach team on Jan 24, 2024
Hello Kevin and Linda,We sincerely appreciate you taking the time to share your review with us. Your feedback is invaluable, and we are grateful for your input. If there's anything specific you'd like to highlight or elaborate on, please feel free to let us know. We are committed to continuously improving our services, and your insights play a crucial role in that process.Once again, thank you for choosing us and for sharing your thoughts. We look forward to serving you again and exceeding your expectations in the future.

8/10 Good

Anne

Stayed 1 night in Jan 2024
Response from U studios Paraparaumu Beach team on Jan 15, 2024
hello Anne,I want to express our heartfelt appreciation for taking the time to share your thoughts and experiences with us. Your feedback is invaluable to our continuous efforts to enhance our services.We're thrilled to learn that you had a positive experience, and your kind words have truly made our day! It's customers like you that inspire us to strive for excellence in everything we do.If there are specific aspects that stood out to you or any suggestions for improvement you'd like to share, we'd love to hear them. Your insights are instrumental in shaping the quality of our services. we look forward to serving you even better in the future.

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from U studios Paraparaumu Beach team on Jan 15, 2024
"Hello Greg,Thank you so much for taking the time to share your review with us. Your feedback is truly valuable, and we appreciate your contribution! We're thrilled to hear about your experience and look forward to serving you again in the future.

6/10 Okay

Kaylene

Disliked: Property conditions & facilities
Not impressed
Building was in poor repair and not very inviting. Outlook from the unit into back parking lot and fence.We accepted a disability unit as it was the last one. It did not have any shelving for toiletries in the bathroom, couch was old and carpet not very clean.
Stayed 1 night in Nov 2023
Response from U studios Paraparaumu Beach team on Dec 10, 2023
Hello Kaylene,Thank you for taking the time to share your thoughts on your recent stay with us. Your feedback is crucial to our ongoing efforts to improve our services, and we genuinely appreciate your honesty. I’m sorry to hear that your experience was not up to the standards we strive to maintain. I want to assure you that we take your concerns seriously, and we are already working to address the issues you've raised. We understand that the building's condition was not satisfactory, and we apologize for any inconvenience this may have caused. We are actively assessing and addressing maintenance needs to enhance the overall appeal of our property. Additionally, we regret that the view from your unit was not as desirable as we would have hoped. I apologize for the lack of shelving for toiletries in the bathroom. We are currently reviewing the amenities in our disability units to ensure they cater to all our guests' needs, and your input is invaluable in this process.Regarding the aging couch and cleanliness of the carpet, we are committed to providing a comfortable and hygienic environment for our guests. I assure you that we will take immediate action. Your insights are guiding us towards positive changes, and we sincerely appreciate your patience as we work to make improvements. We would love another opportunity to provide you with a more enjoyable experience in the future.Once again, thank you for bringing these matters to our attention.

10/10 Excellent

Michael

Stayed 2 nights in Nov 2023
Response from U studios Paraparaumu Beach team on Dec 5, 2023
Hello Michael, Thank you for taking the time to share your review with us! We appreciate it!On behalf of our team, I wanted to express our sincere gratitude for the positive review you shared with us. Your feedback is invaluable to us, and we are delighted to hear that your stay with us was a positive experience.It is always our goal to provide a welcoming and comfortable environment for our guests, and your kind words reinforce that we are on the right track. We understand the importance of guest satisfaction, and your feedback serves as motivation for our team to continue delivering exceptional service.

8/10 Good

Mike

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
Convenient location & pet friendly.
Stayed 1 night in Oct 2023
Response from U studios paraparaumu on Oct 29, 2023
Hello Mike, thank you for sharing your feedback about your recent stay with us. We truly appreciate your input as it helps us improve our services. We are glad you found the location Convenient and are glad you Enjoyed our pet friendly motel. We hope to have the opportunity to welcome you back in the future . Thank you, U Studios Paraparaumu Beach Team

4/10 Poor

Ayumi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from U studios paraparaumu on Oct 29, 2023
hello Ayumi, Thank you for taking out time to share your review! We appreciate your feedback I, we are sorry things didn't go as planned for your stay , if you could let us know of any improvements needed to ensure your stay is a better experience, .

4/10 Poor

Jeff

Traveled with partner
Disliked: Amenities, property conditions & facilities
Late night checkin was a drama . Communication difficulty . Parking a distance from unit . Badly stained sheets . Wouldn’t stay again
Stayed 1 night in Oct 2023
Response from U studios paraparaumu on Oct 29, 2023
hello jeff, thank you for taking the time out to review us, we understand that the check-in process may have been less convenient than expected, and we apologize for any inconvenience you experienced. We're continuously working to improve our procedures and ensure a smoother check-in experience for all our guests. We appreciate your feedback regarding this aspect. We also understand that parking a distance away from units can be frustrating, we do apologize for this. regarding the badly stained sheets, we apologize for falling short of your expectations. We take your comments seriously and will redouble our efforts to ensure this does not happen again. We hope to have the opportunity to host you again in the future and provide a more seamless and enjoyable experience. U Studios Paraparaumu Beach Team

8/10 Good

Ann

Liked: Cleanliness, staff & service
Very private and quiet.
Stayed 3 nights in Oct 2023
Response from U studios paraparaumu on Oct 29, 2023
Hello Ann, thank you for sharing your feedback about your recent stay with us. We truly appreciate your input as it helps us improve our services, We are pleased you found the room Quiet and private and are glad that you enjoyed your stay with us. we hope to have the opportunity to welcome you back in the future, U Studios Paraparaumu beach Team

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, amenities
Nice place to stay had everything that i needed. Stayed for 3 nights. Thank you U Studios
Stayed 2 nights in Oct 2023
Response from U studios paraparaumu on Oct 29, 2023
hello Rochelle , Thank you for taking the time to share your review of your stay with us. We appreciate your feedback. We're delighted to hear that your stay went well. We strive to provide all the essentials to make your stay comfortable. thank you for choosing u studios .

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from U studios paraparaumu on Oct 29, 2023
hello tony , Thank you for taking out time to share your review! We appreciate your feedback. We are pleased to hear your stay was good .

8/10 Good

Shona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean and tidy. Great Italian restaurant nearby nearby and quick walk to shops. Pity some of the other occupants were noisy late at night but guess that can’t be helped
Stayed 2 nights in Sep 2023
Response from U studios paraparaumu on Oct 29, 2023
Hello Shona , Thank you for taking out time to share your review! We appreciate your feedback .We're delighted to hear you found the rooms spacious and clean and tidy and that you enjoyed the convenient location for our local restaurant's, and shops . We do apologize for the noise of other occupants at night. Thank you for choosing u studios .

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside of the property could do with a bit of a spruce up but the room was excellent - clean, well appointed. Comfortable bed - great shower and really lovely lady who checked us in. Great parking right outside the unit and walking distance to heaps of restaurants and takeaways. Great value.
Stayed 1 night in Jul 2023
Response from U Studios Team on Sep 5, 2023
Hello Janette, Thank you for your comments and feedback. We have pass on the comments to management regarding exterior upgradation. Great to see you had a pleasant stay and lovely welcome from Sarah.

10/10 Excellent

Joye

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central bus stop right outside to go to rail station. Clean comfortable with very helpful check in lady
Stayed 3 nights in Jul 2023
Response from U Studios Team on Sep 5, 2023
Hello Joye, Thank you for your feedback and comments. Great to hear you had pleasant stay at our studios.

8/10 Good

Gerald and Judith

Traveled with partner
Liked having a restaurant just seconds away!
Stayed 1 night in Jun 2023

8/10 Good

hemi

Stayed 1 night in Jun 2023

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Colleen

Traveled with partner
Property was self check in so contact was via a 2 sec phone call , tidy enough but bathroom has signs of mold in silicone round shower area. Stains on lounge suite Ok for a quick one night stay
Stayed 1 night in Jun 2023

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great parking. Close to beach. Close to great restaurants.
Stayed 1 night in Jun 2023

6/10 Okay

Anne

Disliked: Staff & service
The proximity to shopping was good. The room was nice, but being 64 the bathroom was an issue, the shower was in a spa bath. Very hard to get into and out of. It would be nice if there was a walk in shower. I don't think people my age like a spa bath, they are very hard to get into, and out off. Also there was no place to wash dishes, except in the bathroom sink.
Stayed 3 nights in May 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Joanne

Stayed 1 night in Apr 2023

6/10 Okay

Rodney

Traveled with family
Liked: Cleanliness
Nothing special about this place. A little outdated. Bunk bed was a little squeaky.
Stayed 1 night in Apr 2023

8/10 Good

Sheree

Stayed 1 night in Apr 2023

10/10 Excellent

bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just very good thanks
Stayed 6 nights in Apr 2023

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice.
Stayed 1 night in Mar 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from U Studios Team on Feb 27, 2023
Hello Jeremy, Thank you for our review.

4/10 Poor

Faithe

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed, utensils and linen excellent. Room 2; we are 3 senior citizens - room a bit tired and dated, carpet very grimey, spa bath / shower tiles cracked and wobbly, bathroom windows dont shut so lack of privacy, hot night no aircon, portable fan inadequate, needs cleaning, no lounge chairs. Most of the other rooms we saw were in much better condition, so this was surprising. Maybe rooms are work in progress so I would not have booked had I realised the condition.
Stayed 2 nights in Feb 2023
Response from U Studios Paraparaumu. on Feb 6, 2023
Hello Faithe, Thank you for your feedback. Have noted all the maintenance issue and passed it on to the respective team. In regards to lounge furniture you must have seen in other rooms, its how rooms are set-up. With Family studio, their is not much space to add on more furniture and due to which no lounge furniture was present. Thank you.

10/10 Excellent

C

Stayed 3 nights in Jan 2023
Response from U Studios Paraparaumu on Feb 6, 2023
Hello C, Thank you for your feedback.

10/10 Excellent

Douglas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice large bathroom, and main room also a good size. Slightly odd that the confirmation email from lastminute said there is no front desk and we have to ring up to get entry instructions. There WAS a front desk with helpful receptionist.
Stayed 2 nights in Jan 2023
Response from U Studios Paraparaumu. on Jan 26, 2023
Hello Douglas, Thank you for your time and giving us feedback. In regards to receptionist, she would have been present at time of your arrival for forwarding the calls and emails to call center.Thank you

6/10 Okay

Phil

Traveled with partner
Liked: Cleanliness, amenities
Good location, quiet area. No air con/heat pump but they did have a fan on when we got there but still pretty hot. Also can’t be any sound proofing in walls because can hear people next door talking and people 3 doors down laughing.
Stayed 1 night in Jan 2023
Response from U Studios Paraparaumu. on Jan 26, 2023
Hello Phil, Thank you for your time and giving us feedback. All the pointers are been noted and passed on to the owners. Thank you.

2/10 Terrible

Catherine, Palmerston North

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t how the picture looked at all. The fridge was rusty, there was orange stains on the duvet. The spa bath was yellow oranges about the jets and plugs. Couple switches unsafe. Ended up leaving
Stayed 1 night in Jan 2023
Response from U Studios Paraparaumu. on Jan 21, 2023
Hello Catherine,Thank you for your feedback and bringing up all the points. We have asked our housekeeping team to make sure everything is cleaned. As well let electrician to change the switches. In regards to fridge, we have ordered a new one as we were not aware about the same. Thank you.Thank you.

6/10 Okay

Sabine

Disliked: Staff & service, property conditions & facilities
Very tired
The curtains didn’t cover the windows, the security lights kept coming on and off all night. Poor ventilation, we had one window shut due to missing security stays. The place is very tired
Stayed 1 night in Jan 2023
Response from U Studios Paraparaumu. on Jan 21, 2023
Hello Sabine, Thank you for your feedback and Thank you for bringing up this points to us. We will liaise with maintenance team and sick for improvements.

8/10 Good

ANDRE

Stayed 1 night in Jan 2023
Response from U Studios Paraparaumu. on Jan 21, 2023
Hello Andre, Thank you for your review.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. And even had a spa bath. Plenty of room and a comfy sofa. No complaints from me.
Response from U Studios Paraparaumu on Jan 21, 2023
Hello Ben, Thank you for your feedback. Hope you enjoyed your stay with us.

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, convenient, plenty of hot water and a friendly staff
Response from U Studios Paraparaumu. on Jan 21, 2023
Hello Seth, Thank you for your feedback. And hope you enjoyed your stay with us.

6/10 Okay

Michael

Business traveler
Disliked: Room comfort
No Air Conditioning and the room lacked any privacy facing out to public area. Not exceptionally clean but ok if your only overnighting.
Stayed 4 nights in Nov 2022

4/10 Poor

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in was terrible. I had emailed what time I would arrive and no one was there whe I got there. I rang the phone # on the door—it was out of service. I emailed frequently 4 times) and no response. I arrived at 7:15 and it got dark and cold. Finally someone called me and made it seem like it was my fault. Never again!

6/10 Okay

Kirk

Stayed 1 night in Oct 2022

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located perfectly for local restaurants and Kapiti Island Tours. Staff very helpful.
Stayed 1 night in Oct 2022

8/10 Good

Cheryl

Stayed 1 night in Sep 2022
Response from Chinmay on Sep 26, 2022
Hello Cheryl, Than you for your feedback. Hope you had pleasant stay with us. Looking forward to welcome you back. Thank you, Regards.

10/10 Excellent

Julie

Stayed 1 night in Sep 2022
Response from Chinmay on Sep 26, 2022
Hello Julie, Thank you for your feedback. Hope you had great stay with us. Thank you, Regards.

10/10 Excellent

Anke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Enjoyed our stay. Nice and clean room. Great bathroom
Stayed 1 night in Sep 2022
Response from Chinmay on Sep 18, 2022
Hello Anke, Thank you for your feedback and great to read your comments. Hope to see you back soon. Thank you, Regards

8/10 Good

Mike

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Chinmay on Sep 16, 2022
Hello Mike, Thank you for your review.

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 1 night in Sep 2022

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities
Bus stop was noisy
Stayed 1 night in Sep 2022
Response from Chinmay on Sep 13, 2022
Hello Stephen, Thank you for your feedback. As you mentioned regarding bus stop, unfortunately it is beyond our control. But hope you had great stay with us apart from the noise. Thank you

8/10 Good

Krys

Stayed 1 night in Sep 2022