Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
87% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Nuremberg, Germany

Great hotel in a nice location

Posted May 1, 2015
Pros: The catered for our child nicely, with little things like his own children's soaps and slippers & robe. Made him feel more special
Cons: Pool was only open for children between 1-3pm.
Visited for the weekend and it was very worthwhile. We actually came because we saw it in the James Bond movie. Our room was very nice, and modern and comfortable. Checkin was easy and the staff were friendly. This is an upscale hotel and the price you pay is worth the experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Forida

Incredible Hotel

Posted Apr 9, 2015
Pros: Location, quiet, ambiance.
It was everything a five star hotel should be and more.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in Karlovy Vary

Posted Mar 18, 2015
really nice and cozy hotel in a beautiful city. Great plan for a weekend.
2 out of 5
by A verified travelerfrom Sydney

Overated and disappointing.

Posted Jan 7, 2015
Pros: The location
Cons: Revamp the room and train the staff to be friendly, helpful and give better service
This hotel has so much potential, however, the staff have a poor attitude until you have a problem. The rooms are lovely and big, but old and very bad decor. The television is still a square box soooo outdated. The biggest disappointment is that they still allow smoking in the hotel and especially in the lobby bar. As a 5 star hotel, they should be a leader in this area. We were so looking forward to staying there and we were so disappointed in the hotel. I would be reluctant to stay there again.
5 out of 5
Recommended
for Couples
by thierryfrom Paris

Mérite sa reputation

Posted Dec 29, 2014 on Hotels.com
L hôtel pupp est conforme en tous points a sa réputation et clairement mérite un détour
5 out of 5
Recommended
for Families
by joannafrom Poland

perfect in every way!

Posted Dec 16, 2014 on Hotels.com
I loved everything about this hotel. It is itself a magical place, with ultra friendly staff and scrumpcious food. I had a wonderful time there and would highly recommend it to anyone who wants to enjoy a getaway in a hidden location.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

豪華ホテル

Posted Dec 15, 2014 on Hotels.com
写真で見るより部屋は豪華で快適でした。天井が高く、スパ施設も充実していました。立地もよく基本的なところは徒歩圏内で行けます。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Historic Hotel in BEAUTIFUL setting

Posted Oct 20, 2014
Saw hotel used in a couple of movies and decided to visit. It exceeded our expectations. Just a beautiful hotel with lots of history. Many famous people, heads of States, etc. Only a 1:30 hour drive from Prague airport and worth the trip.
5 out of 5
Recommended
by LA-JRfrom Madrid

Posted Sep 15, 2014 on Hotels.com
Magnífico
5 out of 5
Recommended
by Alonsofrom Prague

Very unique

Posted Sep 4, 2014 on Hotels.com
We was there for a romantic run away and we enjoy so much .....don't miss the spa , we cant wait to return in the winter ......