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Reviews of Parkhotel Richmond

4 out of 5
Parkhotel Richmond
Slovenská 567/3, Karlovy Vary

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 26 reviews" "
Rating 8 - Good. 7 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in Karlovy Vary
Great location in a quiet part of town. Beautiful views of the forest. Comfortable sun terrace overlooking the park.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice relaxing Hotel
A very nice relaxing Hotel, a bit far from the center but the surrounding views are extraordinary. we stayed for one night and it was relaxing. the Pool and wellness center are amazing. would totally recommend it for a long stay.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great karlovy experience
The staff was very friendly and helpful. The hotel itself is very well kept up and comfortable. It is an easy 5-10min walk to downtown karlovy

10/10 Excellent

Sam, Newport Coast, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable relaxing vacation
stayed for two enjoyable and relaxing weeks, large size clean room, good variety of nutritious food. excellent location, luxury and pleasant atmosphere all over, hope to come back in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
mixed thoughts about my stay
The rooms and building are beautiful however the spa treatments and the staff working there seemed rigid as if working for a mental institution. The aesthetician on the ground floor was the only pleasant one.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely park setting, wonderful staff

10/10 Excellent

Fred, St. Petersburg, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
We were very pleased by the Park Richmond. We found the service to be excellent. Our room was large, pleasant, and very clean. We had full board and the meals were excellent. The grounds of the hotel are magnificient, even in Winter and Karlsbad is only a ten minute walk. We highly recommend this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Äußerst zufrieden.
Nichts zu beanstanden.
Stayed 2 nights in Aug 2020

8/10 Good

Radka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Vladimír

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Parkhotel Richmond on Jul 14, 2020
Děkujeme za Vaše hodnocení.

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

chulhee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bug photos
Very much sffered from bed bug biting all night but no change of room or any applogy from the hotel. They have requested to take photos of bugs even showed the body photos bitten all over by bed bugs. The hotel service and room faclities are under the standard comapred to other 4 star hotels. Would not recommend if you want sleep ok. 벼룩이 많아서 잠 못자요.
Stayed 2 nights in Jun 2019
Response from KK on Jun 26, 2019
Dear Mr. Chulhee, we are very sorry, that we could not change you the room during your stay, but our hotel is already full occupied. If you open your windows, we can not garante, that insects are flying into the room. After our checking of the problem, we do not find any problems from our side. Kind regards. Sales department

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

10/10 Excellent

Maximus, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein zauberhaftes Hotel in wunderbarer Lage
Am Rande der Kuroase Karlovy Vary gelegen, ist das Richmond ein wahres Kleinod mit allen Vorteilen, die wir uns wünschten. Der angekündigte Park ist wirklich ein Park, die Zimmergrösse ist beeindruckend, das SPA-Angebot erstklassig, dasPersonal ist freundlich und kompetent. Alles ist sehr komfortabel.

10/10 Excellent

Janina , Berlin

Liked: Cleanliness, property conditions & facilities, room comfort
Liebevolles Hotel !
Top Frühstück Lunch und Dinner Buffet´s OK nette Kellner toller Pool tolle Mitarbeiter im Wellness Bereich

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbarer Urlaub
Das Hotel ist ein absoluter Traum. Das Essen ist reichhaltig und abwechslungsreich. Ich empfehle jedem ein Aufenthalt.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel v klidném prostředí s výbornými službami
Hotel je v klidném prostředí, obklopen parkem. Prostorný, čistý a vkusně zařízený pokoj, koupelna a toaleta plně upravena pro potřeby vozíčkáře (madla u mísy i umyvadla, sedačka v prostorné sprše). Dva výtahy, velký bazén. Personál hotelu i restaurace profesionální a vstřícný. Doporučujeme pobyt.

10/10 Excellent

Roman, Praha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maximální spokojenost
Maximální spokojenost - hotel v hezkém a klidném prostředí, velmi dobré vybavení hotelu a pokoje, profesionální přístup personálu. Potřebovali jsme pokoj plně upravený pro vozíčkáře. V Richmondu pokoj č. 443 je vyhovující - dostatečně prostorný, přístup na vozíku i k posteli. V koupelně rozměrný sprchový kout se sedačkou, kolem toalety madla (vedle mísy může být málo místa pro rozměrnější vozíky). V hotelu je i bazén, přístup k bazénu i pro vozíčkáře, ale není k dispozici sedačka pro spuštění do vody. Vstřícný personál hotelu i restaurace. Pro méně zdatné vozíčkáře může být obtížný přístup k hotelu - poměrně strmý příjezd od parku.

8/10 Good

martin, Praha

Liked: Cleanliness, property conditions & facilities, room comfort
Příjemný, romantický hotel v pěkném prostředí.
Příjemný romantický hotel v pěkném prostředí.

8/10 Good

Nourreddine, clichy France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
à conseiler
Un excellent séjour sauf petit déjeuner très Moyen

6/10 Okay

B.T., Düsseldorf, NRW

Liked: Cleanliness
Hübsches Parkhotel
Sehr schöne Lage, Zimmerausstattung ok. Für eine Nacht vollkommen ausreichend.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme Trip

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort