Terrace/patio

Reviews of Leonardo Hotel Karlsruhe

Leonardo Hotel Karlsruhe
Ettlinger Strasse 23, Karlsruhe, BW

Reviews

8.0

Very Good

Rating 10 - Excellent. 222 out of 680 reviews" "
Rating 8 - Good. 292 out of 680 reviews" "
Rating 6 - Okay. 120 out of 680 reviews" "
Rating 4 - Poor. 34 out of 680 reviews" "
Rating 2 - Terrible. 12 out of 680 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel for a business trip. Location is great, they have free parking spots, and they have a candy bar. That was fun. The hotel rooms are good. I will stay there again.
Stayed 2 nights in Jan 2024
Response from Jennifer H. / Management on Feb 2, 2024
It's delightful to learn that you found our location beneficial and our amenities, including the free parking spots and candy bar, to your liking. We're also glad to hear your positive remarks about our hotel rooms. Your willingness to stay with us again is the best compliment we could hope for. We look forward to welcoming you back on your next business trip.Best regards,

10/10 Excellent

Jaroslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our half way stop during longer journey. Hotel is located close to motorway and a free parking was a bonus. Stuff was very friendly and helpful. Decent size room with comfy bed. Breakfast (in my opinion) was too pricey (€17/adult and €8.50/children) but there was good selection of food (hot & cold) and everything was tasty. Overall good stay.
Stayed 1 night in Dec 2023
Response from Jennifer H. / Management on Feb 2, 2024
Dear Jaroslaw,Your positive description of your stay at Leonardo Hotel Karlsruhe is much appreciated. We are glad to know that our location, free parking, and friendly staff added to the convenience of your stay.Your kind words about our comfortable rooms and the variety of our breakfast menu are indeed encouraging. However, we understand your concerns about the price of our breakfast. Please be assured that we strive to offer the best value possible.We look forward to welcoming you back during your next journey. Best regards,

10/10 Excellent

EHSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer H. / Management on Dec 30, 2023
es freut uns sehr zu hören, dass Sie bei uns im Leonardo Hotel Karlsruhe einen angenehmen Aufenthalt hatten. Unser Ziel ist es, allen unseren Gästen ein positives Erlebnis zu bieten. Ihre positive Rückmeldung bestätigt uns, dass wir auf dem richtigen Weg sind.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer H. / Management on Dec 30, 2023
Dear Grace,we are very pleased to hear that you had a pleasant stay with us at the Leonardo Hotel Karlsruhe. Our aim is to offer all our guests a positive experience. Your positive feedback confirms that we are on the right track.We hope to welcome you again soon.Kind regards

10/10 Excellent

chirtan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
This was a quick stop over to break up a long day of driving. Easy to find on maps, very close to the station if needed. Reception staff were helpful, room was quite small but for one night it was fine with us. The area is a little seedy but the hotel was convenient, clean and provided a good breakfast. Parking was free, an added bonus.
Stayed 1 night in Jul 2023

10/10 Excellent

Jon

Stayed 1 night in Jun 2023

2/10 Terrible

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking forward to my prepaid multi-thousand dollar stay at the hotel. Was unable to go and hotel Leonardo and Expedia offered no stay-postponement options or reimbursement options, they just took my money and hours on the phone with them got me no help.
Stayed 16 nights in Mar 2023

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Very friendly reception staff. Nice quiet area, close to zoo and parks. Excellent stop over if you are travelling with dogs
Stayed 1 night in Feb 2023

8/10 Good

Nadja, Suffolk

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice easy access
Stayed 1 night in Jan 2023

10/10 Excellent

Carine

Stayed 4 nights in Oct 2022

10/10 Excellent

Liviu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very friendly staff, clean and nice room, had a quite good stay there!
Stayed 1 night in Dec 2021

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant Stop
Convenient stay in Karlsruhe
Stayed 2 nights in Oct 2021

10/10 Excellent

Aung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A lovely hotel located in the centre of Karlsruhe, close to some restaurants and bars. The room was a good size, the staff were friendly and helpful, and the breakfast was very good.
Stayed 1 night in Aug 2021

2/10 Terrible

Steven

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
You’ve been warned...
WARNING: DO NOT STAY HERE IF YOU HAVE AN ALLERGY OR SENSITIVITY TO PERFUME!!!! I checked into the hotel, all seemed fine, the receptionist was very kind and quickly checked me in and I went up into my room. When I walked into the room I was smacked in the face with the strongest old lady perfume you could imagine. It made me sick. immediate head ache and queasiness. It’s no joke. I’ve never experienced anything like it and I honestly couldn’t believe that any hotel would think that doing that to the rooms would be acceptable. I opened the window to air out the room but nothing would help. The receptionist informed me that they heavily perfume all the rooms as a rule. He switched my room to try to be helpful, but there was no helping it, not even opening the window for a half hour. I had to book another hotel and leave - of course, I’m wondering what exactly they are trying to cover up with that horrible perfume, mold? I think it’s completely unfair NOT to advertise that on their page. It may seem trivial to some, but to me, it was making me feel sick with a headache, stomach ache and a scratchy throat. I’m also a singer and was in Karlsruhe for an audition, so my health, especially my throat, are very important. I’m truly a “roughing it” type of person, but bathing in old lady perfume is something I cannot handle, especially since the decision to ruin the room with the perfume was not in my control. I felt better once I left, but I probably won’t get my money back.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Advertised Photos were different to the actual property
Stayed 3 nights in Dec 2019

8/10 Good

Josephine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A very tired hotel. The reception staff weren't particularly welcoming. We booked this hotel with a restaurant as we were arriving after a 10 hour journey, only to be told that there was a problem with the restaurant that week. We therefore had to go in search of food in the town. The shower was fixed only half way up the wall, so not very comfortable. There is a secure underground car park but no lift and 3 flights of stairs.
Stayed 1 night in Aug 2019

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karlsruhe 2019
Most enjoyable stay, friendly and helpful staff, ideally located between the City Centre and main railway station
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Would recommend
It was a nice weekend trip. Hotel was comfortable. staff was very friendly.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation is good; breakfast is excellent and the air conditioning was also excellent - important when the external temperature reached 40C
Stayed 5 nights in Jun 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather central. only about 600m from hauptbahnhoff. Was about 1km from marktplatz but there is a bus right out the front and trams not far either. Breakfast was ok, could be better but not complaining. Very helpful staff. Would absolutely stay again
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on one of the main streets, but away from traffic noise. Short walk to Hauptbahnhof, Ettlinger Tor (shopping mall) and city market square. Comfortable beds. Bathroom was updated. Carpet was shabby. Staff were very prompt and helpful when we needed them to check the A/C. Wifi was good. Grounds were not kept up. Dark at night around the property. Good value for the money.
Stayed 3 nights in Oct 2018

10/10 Excellent

Bogdan

Great hotel
-
Stayed 1 night in May 2018

10/10 Excellent

Bogdan

Good hotel
clean and quiet room
Stayed 1 night in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business or as a tourist base
I chose this hotel as a base from which to attend the German Grand Prix at Hockenheim. I had a pleasant stay and the staff were attentive and very positive. The Leonardo is in a quiet location opposite the zoological gardens, midway between the busy main train station and the city centre. Air conditioning was quiet and effective during a hot and humid summer. I would stay here again if I am in the region.
Stayed 4 nights in Jul 2018
Response from Fabienne D. on Aug 20, 2018
Dear David, thank you for your great feedback. It is a pleasure for all of us to hear, that you had a extremely satisfying stay with us. We are looking forward to welcome you again in Karlsruhe. Kind regards Fabienne D. / Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, walking distance to town centre
Very good hotel, spacious room and friendly staff. Within walking distance to town centre (15min on foot from Marktplatz), 10mins away on foot from the train station and there is also a bus stop just outside taking you to the town centre. We had no problem parking just outside of the hotel where it is free but there aren’t that many free parking slots. The restaurant was expensive for the food (c 25 euros a head for a one course dinner and a drink) but the staff were absolutely superb!
Stayed 2 nights in Aug 2018
Response from Fabienne D. on Aug 13, 2018
Dear guest, we appreciate you taking time to evaluate our hotel. We’re very happy that you’ve enjoyed your stay and hope to have the pleasure of welcoming you again in our hotel. Kind regards Fabienne D. / Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conference and holiday
Close to the venue for the conference and within easy reach of the station, it worked well for us and as Ettlinger Strasse is now quiet it was pleasant in the beer garden. Welcome was good; breakfast excellent and the staff helpful and friendly. The room was a little small but comfortable and very satisfactory. We will be back
Stayed 5 nights in Jun 2018
Response from Fabienne D. on Aug 13, 2018
Dear guest, Thank you very much for taking the time to evaluate our hotel. We are glad that you enjoyed your stay in our hotel. We hope to see you again, soon. Best regards Fabienne D. / Management

10/10 Excellent

Hyungbum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 km away from the Karlsruhe center. Besides it everything good.
Stayed 1 night in Jun 2018
Response from Fabienne D. on Aug 13, 2018
Dear guest, thank you for your great feedback. It is a pleasure for all of us to hear, that you had a extremely satisfying stay with us. We are looking forward to welcome you again in Karlsruhe. Kind regards Fabienne D. / Management

8/10 Good

Praveen Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Acceptable
The hotel room is a little compact & so acceptable for a short business stay. Internet for the laptop wasn’t working & it was a big disappointment

8/10 Good

imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel
A nice hotel with excellent service. A bit old and would need a renovation soon. But overall it is a good choice in a good location.
Response from Alina v.D./ Management on Feb 26, 2018
Dear guest, thank you for your nice feedback. I am pleased to announce that some renovations have already been completed and more are coming. We would be happy to welcome you back soon. Best regards, Alina v.D./ Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Alina v.D. on Apr 11, 2018
Lieber Gast, vielen Dank für die gute Bewertung. Schon heute freue ich mich auf Ihren nächsten Aufenthalt. Beste Grüße, Alina v.D./ Management

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel, very good room. Friendly and helpful staff. Second time I have stayed here. Only negative can be a little tricky to park when the hotel is busy that apart would definately stay again when passing through!
Stayed 1 night in Jan 2018
Response from Alina v.D. on Feb 19, 2018
Dear David, thank you for your great feedback. We are happy that you enjoyed your stay and hope to welcome you back soon. Kind regards, Alina v.D./ Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Alina v.D. on Feb 19, 2018
Lieber Gast, vielen Dank für die gute Bewertung. Wir würden uns sehr freuen, Sie erneut bei uns begrüßen zu dürfen. Beste Grüße, Alina v.D./ Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2017
Response from Judith on Oct 18, 2017
Lieber Gast, vielen Dank für Ihre Bewertung. Beste Grüße Jennifer H./Management

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from Judith on Oct 24, 2017
Lieber Mark, vielen lieben Dank für Ihre Bewertung. Schon heute freue ich mich auf Ihren nächsten Besuch. Herzliche Grüße Jennifer H./Management

6/10 Okay

Anna

Disliked: Property conditions & facilities, room comfort
Adequate
The hotel is not in the best part of town. The reception staff were OK but not overly helpful. The restaurant staff were much more helpful and friendly. The rooms were OK but the air-conditioner could not cope with summer weather
Stayed 8 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel near the Congress
It was an enjoyable stay at Leonardo, although the constructions currently on the main street made noise and inconvenience.
Stayed 1 night in Jun 2017

8/10 Good

Jayesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Above average hotel.
A reasonable option about 10 min walk from the rail station and about the same to local shops in the opposite direction. Breakfast was good but in all other respects the hotel was just better than average.
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort