Ratings based on 129 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Bangkok
Okay Hotel with a Fabulous ViewPosted Feb 10, 2015
Pros: The view of the Andaman Sea.
Cons: They need to reduce the prices in the restaurant. I definitely felt like they knew we were a captive audience--since there aren't other places near.
Location: If you have a scooter or a car, you can get to Patong Beach within 15 minutes and Karen Beach within 10 minutes.
We stayed there for two nights in February 2015. The hotel is away from the hustle, bustle, and noise of Patong and probably has the best ocean views in all of Phuket (given that the hotel is perched high above the ocean). The downside is that the food in the restaurant is way overpriced--and you are not within walking distance of other places to eat. Plus the breakfast buffet was not all that special. However, if you want to relax and enjoy the views, this is the place.
for Everyoneby A verified travelerfrom Singapore
Helpful staff but too far from townPosted Dec 23, 2014
Staff were friendly and helpful. But rooms and facilities not adequately maintained. Very tranquil and quiet environment, next door centera Villa has nice restaurant with Sunset view
for Couplesby tint tint lattfrom Bmo
TerriblePosted Dec 7, 2014 on Hotels.com
The room was very old and dirty
for Couplesby A verified traveler
交通不方便Posted Oct 26, 2014 on Hotels.com
不是一般的不方便 太偏僻了 房间楼上是餐厅 7点开始就吵的不行
for Getaway With Friendsby A verified traveler
Ok hotel, men noget dårligt beliggenhedPosted Oct 20, 2014 on Hotels.com
Ok hotel, ligger dog lidt dårligt da man skal med taxi eller tuk-tuk for at komme til restaurant eller andre indkøb.
for Couplesby Chrissyfrom New Zealad
Great locationPosted Oct 5, 2014 on Hotels.com
Our room was amazing and the views, excellent stay
for Everyoneby A verified travelerfrom Geelong, Australia
Lovely and quite locationPosted Sep 13, 2014
Pros: The location was beautiful and quite. The resort is not too ostentatious and big. Loved the spacious feel and the privacy. Loved the simplicity.
Cons: Rooms were a little worn so perhaps a bit of timber restoration and painting. But it was not too bad.
Location: The location is really great and we enjoyed Kata beach the best, eating out was fun and the restaurant at the resort was ok. Shopping was fun too.
Really enjoyed our stay at Secret Cliff. The location is stunning with the restaurant overlooking Karon Beach. The rooms are a bit worn but comfortable with a great view over the sea. Breakfast was good and the staff were lovely. We hired a car for our stay so getting to and from places was easy. It was nice to go back to the serenity of the resort after the hustle and bustle of Patong, Karon and Kata. There were many stairs but we enjoyed the exercise and toned up. Good value for money, would definitely go back one day. Thank you to all the staff for their service. Barb
for Everyoneby A verified travelerfrom singapore
Relaxing viewPosted Sep 12, 2014
We stayed in ocean view deluxe room, and it's really relaxing feeling, this place is nice if your looking for peacefull and StressFree place. Only communication problem between staff , but everyone is nice ,
by A verified travelerfrom Sydney, NSW
Mixed EmotionsPosted Sep 8, 2014
Well the Hotel itself if quite reasonably priced. The resteraunts on the resort offer no real vegetarian options and again, are very expensive compared to restaurants at the beach, however their food offered is extensive and delicious, so I was happy to pay, plus it comes with a great view! The view from most of the resort is very nice and the pool appears to be well maintained and also has a great view. Ultimately, I would have been far more appreciative of the stay had the air conditioner in my room worked properly. It leaked constantly from the very minute it was switched on, and it eventually drenched my bag, and bed, and the entire floor, every night. We had to lay almost all of our towels on the ground each day so we wouldn't slip over as it was right next to the bed. We asked for more towels just so we could use them for the floor, but the staff just ignored our request. The most we got was on checkout "sorry" for 8 days of having an air conditioner that didn't cool down the room much, and water damaged virtually everything in sight. Overall the staff are nice, especially in the restaurant, however the ones at checkout are not sympathetic at all and are happy to charge you for anything. Watch out, they tried to overcharged me for the minibar when I bought my own drinks! So check your final bill. Ultimately, only good if you need a bed to stay in at night, and you don't plan on spending much time here.
by A verified traveler
It is amazing view with poor hotelPosted Sep 2, 2014
Pros: View then view then view, it is amazing
Cons: improve the room conditions and fix the problem of water and finish the construction work
Location: location is direct to the sea, with 5 min driving to patong beach
The View is amazing and you can not have like it with this price, but everything else is terrible, there was a constraction work at the room under us, the sound was very hight all the day, and the water cut several times, with no hot water almost all the time, and the room and bathroom are not in good clean.