Ratings based on 40 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.6 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
for Couplesby Henrikfrom Stockholm
Fantastiskt lägenhetPosted Nov 2, 2014 on Hotels.com
Fantastiskt lägenhetshotell. Bodde 1 vecka: stor, rymlig och trendig lägenhet. Vacker pool med fantastisk utsikt, prefekt vänd mot solnedgången. Området vid Karon Beach är förträffligt! Nackdel var att receptionen bara var öppen dagtid och den brutala backen upp till hotellet. Allt annat var absolut världsklass!
for Familiesby Klausfrom Singapore
Apartment you like to come back to!Posted Oct 25, 2014 on Hotels.com
Beautiful view of the sea. Parking a bit difficult but managable. We will go again.
for Getaway With Friendsby kakafrom hk
無必要。。都唔好去住Posted Jun 5, 2014 on Hotels.com
Recommendedby A verified travelerfrom Paris
Posted Feb 27, 2014 on Hotels.com
Plus beau en photo qu'en réalité. Hotel fantome. Pas de restaurant. Grande pente avant d'arriver a l'hotel. Certains taxis ne veulent pas vous accompagner jusqu'en haut.
for Everyoneby Beach Vacationfrom Canada
Good for family vacationPosted Feb 18, 2014
Pros: Space, view, close to the beach, 2 clean pools, available parking on the premises.
Cons: Cleanliness, customer service. You will find that there's not too many people to assist you/any customer service on weekends.
Location: Next Karon Beach, close to good dining places.
Sunset Plaza is close to the beach, being located on a steep hill makes it almost vital to rent a vehicle. There's a shuttle bus that takes guests down the hill from 9 to 12 and up the hill from 1 to 6. Management company who takes care of rental properties is slow to react of any of guests' needs, but they do eventually react if you call. This also included calls requesting cleaning. The apartment we stayed in was in OK shape, however far from spotless, plenty of dust, jacuzzi is unusable due to stain and grime, looks like it hasn't been cleaned in months or years. For basic need of large group of people it is ok. It had reasonably well sized rooms, very nice ocean view from the balcony. The condo has 2 pools, which are clean and pleasant to use. You will find that there's not too many people to assist you/any customer service on weekends. There's not enough parking for everyone, so sometimes you will find your car blocked in the morning.
for Familiesby wmfrom Singapore
Poor Service & Bad Experience at Penthouse UnitPosted Jan 8, 2014 on Hotels.com
We stayed 3 nights at Sunset Plaza Penthouse unit in late Dec'13. No doubt the unit has very nice view but both air-con in the living room were not cold at all and we could feel warm air instead! Imagine with the afternoon sun shinning strongly into the all-glass living room, we were like staying in an OVEN!! We specially paid high price and booked this unit during Xmas period mainly for the season celebration in a great view Penthouse and with the fun of Jacuzzi. In the end, we did not enjoy the sunset view due to the the hot living room and hence we had to escape to the Jacuzzi area but with great disappointment, the Jacuzzi was not working either!! In addition, the strong sewage smell from all the toilets that spread into the bedrooms was just disgusting!! Despite our complains to the Management and their promises to fix the air-con and Jacuzzi before we leave, they failed to keep their promises by the time we check-out!! We really felt cheated after paying such a high price for the bad experience of our stay!!!
for Familiesby Debbie & familyfrom Karon Beach
Great view and modern facilitiesPosted Jan 5, 2014 on Hotels.com
We enjoyed the great view from the condominium, modern Thai interior, jacuzzi on the balcony, gym and 2 pools. The tuk-tuk shuttle running from 8:30 AM to 6 PM was a great help for going up and down the steep hill and for crossing busy Patak Road. Cleaning was done every 3-4 days. Miss Kip was very efficient in answering all of our questions. When our flight home was delayed by over 8 hours, she helped us to extend our stay and to arrange a convenient airport transfer, door-to-door. Thank you so much, Miss Kip!
Recommendedby Lottafrom ?
Fantastisk lägenhet! Dock utebliven servise!Posted Jan 5, 2014 on Hotels.com
En toppen lgh, stor och välutrustad men vi saknade städning och byte av handdukar. Ringde och bad om nya handdukar efter 4 dagar. Lämnade lgh efter bokade fem dagar och hade då inte sett till någon personal förutom då nya handdukar lämnades på golvet i ett av sovrummet. Den uteblivna städningen, påfyllning av toalettpapper och byte av lakan och handdukar drar tyvärr dock ned helhetsintrycket som annars skulle varit super!
for Familiesby Pamfrom Hervey Bay, Australia
Roomy spacious unit close to everything.Posted Nov 12, 2013
Pros: Lots of space as were in a group of four. Great views and staff very helpful in providing things we needed if not in room.
Cons: Overall clean but some TLC to condition of unit. Shuttle could be more regular and go slightly more distance not just up and down the hill.
Location: Between Karon and Kata Beaches, close to some great restaurants and smaller less busy shops and markets. A refreshing change from Patong Beach.
Loved the spaciousness of the room but felt the unit needed some TLC. Extremely steep hill but can get Taxi's to take you up the hill at little cost. Internet was on and off but overall great, quiet area and yet close enough to walk to most things.
for Everyoneby A verified traveler
GoodPosted Sep 11, 2013
酒店位置非常方便, 而且又大又整潔, 屋內又有免費Wifi, 停車場又免費, 又近沙灘, 環境一流.