Awful stay! It was hard to find a location, and when we found another hotel from the same chain the guy dint have a clue where our hotel was. Tried calling multiple times - noone picked up the phone. Lady at the reception didnt even speak proper English, and just tried to smile back when i asked why they didnt answer the phone.
When we finally found it and checked in, next day at 2 am we had a power failure in the room and when the a hotel staff came to check he offered us to stay in the same room with NO AS until morning - what a 'great' idea! With the fuss - we changed the room, and we were asked to move back the next day!, which i obviously refused. Be aware - staff is unprofessional and unwilling to compensate for such extreme inconvenience, we were 'granted' a breakfast which i had to put in there mouth. Although the rooms are nicely designed, internet is horrible all over, there was water in the bathroom floor constantly and pillows are made of 'rubber', so hard, making it impossible to have a good night sleep. We woke up all broken up - so forget a vacation rest at this property. Views of construction added a separate sadness for a ' never come back here' feeling.
Please stay away and dont be fooled by nice pictures on a website.
Natalia from Dubai
Situated near the beach in Karon, this hotel is close to Kata Noi Beach, Big Buddha and Kok Chang Safari Elephant Trekking …More
We were treated well from the first time we arrived to the end of our stay. Details matter and the staff is very well trained and goes above and beyond with requests. Amazing place and would highly recommend.
Kris from Phoenix
This Karon resort is set on the beach a short distance from Kata Noi Beach, Kata View Point, and Kok Chang Safari Elephant …More
We were a group of 12 people and the hotel staff proved to be very accommodating, polite and patient.
I really dislike reading long reviews so I shall keep mine short and straight to the point
Great staff - professional, friendly and polite
Rooms - beautifully decorated, large and clean
Good facilities - Game room, two pools including a pool bar, library and spa
Location - not exactly on the beach but only a 10 minute walk. Lots of bars and shops at the bottom of the hill
The hill the hotel sits on! We've read many reviews mentioning the hill and now I see why!
That being said, its not such a big deal. We managed to get up and down the hill no problem and if we felt lazy after a day out, we would just take a Tuk Tuk!
HN89 from London
Situated near the beach in Karon, this luxury resort is close to Dino Park Mini Golf, Kata Noi Beach, and Big Buddha. Also …More
The swimming pool here was a highlight. The garden is made to look like an exotic escape, and makes you feel like you're in one. Overall our experience was excellent. The staff was very friendly, the rooms clean and service great. However, I would like to clear up something that was misleading to us. All the photos we saw while booking, were of the villas- which are exceptional- but more expensive. We had a regular room, which was very nice and clean, but tight. But we were satisfied.
Pawel from Phoenix
Situated near the beach in Karon, this spa resort is close to Dino Park Mini Golf, Kata Noi Beach, and Big Buddha. Also …More
Mom Tri's was one of the highlights of our trip to Thailand! The staff were exceptional. We were only there for one night and wanted to do some touring around the next day before our flight so they let us keep our room until 5:00 pm helped arrange everything. The food was outstanding, the location perfect and the room very clean and comfortable. Nothing negative I can say about this place. I hope I can return one day!
This Karon resort is located by the ocean, nestled on the beach a short distance from Kata Noi Beach, Big Buddha, and Kok …More