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Reviews of Hotel Blue Horizon

3 out of 5
Hotel Blue Horizon
Kesharmahal, Thamel, Kathmandu

Reviews

6.8
Rating 10 - Excellent. 21 out of 129 reviews" "
Rating 8 - Good. 42 out of 129 reviews" "
Rating 6 - Okay. 36 out of 129 reviews" "
Rating 4 - Poor. 20 out of 129 reviews" "
Rating 2 - Terrible. 10 out of 129 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very nice. They also held our bags (5 big bags) for 20 days while we trekked the Anna Purna circuit. Everything was kept in good condition and secure.
Stayed 1 night in Dec 2022
Response from Subash Mishra on Dec 23, 2022
Thank you so much

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Subash on Mar 6, 2022
Thank you so much for your review

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was located within walking distance to markets and restaurants. The staff were very welcoming and helpful.
Stayed 3 nights in Nov 2019
Response from Subash on Nov 28, 2019
Thank you so much for your wonderful review. See you soon again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Baz, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything
Just great i could not ask for anything more of this lovely hotel! I loved the hotel dog!
Stayed 1 night in Dec 2017

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big room for the price in a great location away from the hustle and bustle of thamel. Hot water and decent wifi.
Stayed 3 nights in Oct 2017

6/10 Okay

Anna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location and Staff
Amazing Location, Hotel is rough around the edges and needs updates. Okay for a night or two but not longer. Staff is friendly and helpful.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The location is good, condition is not good, staff are not harm enough. Plus, it cost 600 rs to airport, not free for one way transfer to airport.
Stayed 1 night in Oct 2017

6/10 Okay

Karren, Australia

Liked: Staff & service
lovely garden area
Has a lovely garden area to relax in central Kathmandu

2/10 Terrible

francois

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bathroom was filthy staff kept harassing me to buy trekking package noisy construction outside

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal Care
First Class Treatment by the staff- very attentive and caring for me and my family

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Close to the centre of Thamel yet very quiet
Great location with very helpful staff. Worst add of the main street but close to the best coffee shop in town "Java". Pickup from airport and always at hand to advise or help. Bath great too.

10/10 Excellent

BHUPENDRA

Liked: Cleanliness
Disliked: Property conditions & facilities
My stay was really very good and comfortable. The staff took every step to make me happy and upgraded me to a m ore expensive room.The place is located away from noise and pollusion. There is a nice garden sitting area. Wifi has problems in certain areas. A new property, the international brand of Marriot is opening next door which will make this area more attractive and safer. Curreently, a walk from the main road to the proeprty is difficult and unsafe.

8/10 Good

Van

Liked: Property conditions & facilities
Good staff and location
It was amazing with the garden as well as the view. The staff was amazing.

6/10 Okay

Julie, New Zealand

Liked: Staff & service
'Character' Hotel central to Thamel tourist area
I was staying on my own for 5 days after my daughters had left for home and a little apprehensive. The great thing about this hotel is the people who come through. There is a garden with tables dotted around - make use of this as I met so many nice people and got to go on more adventures. It can be a little challenging with the power being shut off for most of the day but on the whole it was manageable. The food was mostly nice with only one incident of cold/not very nice food.

10/10 Excellent

Shannon, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget accommodation will stay again
Staff were all very friendly and helpful, room was basic and comfortable and grwat value for money

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to offer
It is not a hotel even worse than many motels in North America. No water, the pot, nothing. They seemed do not care about family and children, they separated my children room in 2nd floor and Ground floor, means separated family in very inconvenienced. They collected money for 30 min 3 children's parachute/paragliding in contracted, they provided less than 10 min. for two kids, one for may be 15min., they used earthquake to bully children and travelers. upset about the situation.

6/10 Okay

pablo, currently in bhutan

Disliked: Cleanliness, staff & service, property conditions & facilities
Apparently staff were present?
Staff were elusive and their advice, considering we arrived late at night was slim to say the least. Woken at 5 am by the fire hose cleaning of foot path outside. Sheets on the bed were unique, like sleeping at the beach, with sand and just a general feeling of not clean.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel Blue Horizon Review
Hotel Staff is great and operate a business of tours to take in Nepal. I had a good time. only concern is heat and electricity in hotel goes off at certain times of day to conserve energy. Staying in the room on days you want to take it easy is a little difficult without lights and heat. Showering was a little hard too. It took forever for water to heat up. If you can overlook these inconveniences and appreciate the friendliness of the staff and the good food, then this hotel is not so bad. the tours they provided were excellent too.

8/10 Good

Alex, Parksville

Liked: Cleanliness, staff & service, property conditions & facilities
Very knowledgable, helpful staff.
I stayed for 6 days during my Nepali holiday. Hotel restaurant food was nutritious - we spoited ourselvews by having food delivered to the open roof top patio or our room.

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities, room comfort
Great location and good value for money.
The hotel staff can be a bit much when it comes to pressuring you in to going on a tour. Other than that, a great experience. There were some mushrooms growing next to our bathroom, tho...

10/10 Excellent

sjkip, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
For some forgotten reason, we booked this one for our followup stay in Kathmandu, instead of going back to the other place. But it was well worth the switch. The other place was very nice, but this one was even better, in every important respect. Highly recommended.

4/10 Poor

rukkha, Nepal

Disliked: Cleanliness, property conditions & facilities
a bit disappointing
Good quiet location, close to Thamel. Nice garden area to sit outside. Room was dirty, and drains smelly. Room had a fridge which was unusable because of the smell inside it. Shower curtain mould stained.Despite a large percentage of westerners making up their clientele you would have thought they might have lifted their game. Showers were hot, Staff helpful.

8/10 Good

Trinh, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to tpurist spots
I booked this jotel over Expedia and was pleasently surprised when I arrived. Staff is amazongly friendly, professional and speak English very well. The restaurant makes good food and the tourist services are awesome. The rooms are cozy and the proximity to Thamel market and the Garden if Dreams is a plus.

2/10 Terrible

Leela, Philadelphia.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
all must see.
Too expensive for the facility and services provided.

4/10 Poor

vijay, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room conditions is not good. Staff does not care your comfort. Staff not careful even towards the maintainenice of the building. If water is outflowing from the roof tank, staff does not cared even the piece of their customers is disturbing, mattress is very old . Staying in this hotel is wastage of money and source of another tension for proper rest,

10/10 Excellent

Justin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
very friendly staff, big room and cheap. They can help organize tours for trekking, Jungle safari, etc if you cannot be bothered to organize yourself.

6/10 Okay

ismanz, KL, Malaysia

Disliked: Room comfort
OK for a night
We stayed for a night. If it was going to be more than that, perhaps better off somewhere else. Location wise, it was good. Near to Thamel area, the tourists spot.

8/10 Good

Brenda, HK

Liked: Staff & service
nice hotel close to the shopping centre.
We stayed there for 4 days. It is lovely place to stay. Nice and quiet. I enjoyed eating at garden.

6/10 Okay

Peta, Australia.

Liked: Staff & service
Quiet and friendly.
Good location and staff very friendly and helpful. OK if on a budget.

10/10 Excellent

Deb Glacken, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Rare Gem
From the moment you enter the foyer you feel an air of tranquillity surround you. The warm welcome given over a steaming pot of tea and the smiling faces of the staff allow you to settle into the Hotel Blue Horizon with ease. The hotel itself is clean and smartly presented, the food is exceptional, beds are comfortable and price is reasonable. What made this a memorable stay for me were the staff, they quickly warmed my heart to Nepal. They loved a chat over the day's events and were helpful in offering suggestions/organising things to see and do. My next trip to Kathmandu will include staying in this memorable hotel.

8/10 Good

Chucky, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Friendly staff. Would recommend

8/10 Good

chucky, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with this budget hotel
Friendly helpful staff

10/10 Excellent

chucky, toronto

Liked: Staff & service, room comfort
Very nice budget hotel. Would recommend.
Not fancy, but very decent place. Friendly staff.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
A Mixed Bag
It is a little tricky leaving a review for this hotel as it has highs and lows. The staff are friendly and helpful. The food is good. They organise good tours at reasonable prices. However the hotel is tucked down an alley, unlit at night. Just outside the alley you would find a lot of "ladies of negotiable affection". The rooms are very cold, with just a wooden door between you and the weather outside. I was unable to get the water in my room any hotter than 'tepid'. I would suppose for budget travellers the price is attractive, just be warned there are downsides.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Erica, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The quality of service was out of this world. We were only supposed to stay one night but due to a canceled flight we stayed two! Everyone was very helpful and the Indian breakfast was delicious! Just around the block from the garden of dreams and walking distance to shopping and other sights.

6/10 Okay

B, UK

Disliked: Cleanliness, staff & service, room comfort
Try to find better.....
Very basic hotel, with very uncomfortable beds in a noisy area of Thamel
Response from Management Team on Jun 21, 2014
Dear valued Guest, Thank you very much for staying with us. Yes indeed this hotel is the budget categorized hotel. We apologize for your inconvenience on sleep quality. The management team is always there to help you out with the problem you have faced. We would have definitely upgraded your room to the better one if your voice were heard by the senior management team. We understand that the unhappy guest means no business. About the noisy area you mentioned, Are you sure u stayed in Hotel BLue Horizon ? Because Hotel is located in the dead end of the Thamel area where the noise is IMPOSSIBLE. Please mention what kind of noise bothered you Thank you Management Team

8/10 Good

Emilia, London

Liked: Cleanliness, staff & service
Hotel with all necessery facilities
This is a nice hotel with all the necessery basic facilities (do not expect luxury). The hotel has its own travel agent who is able to provide car service for siteseeing with an English speeking tour guide for reasonable price. The hotel also has a very nice garden where you can have breakfast, lunch or dinner. The location is very good, close by the shopping area where you can buy souveniers, nepali clothes etc. for a good price.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
The Hotel was not clean in many ways - my room was not cleaned for 2 days. It had a foul smell coming through the windows. The AC in the room was not working and also the TV was grainy throughout. Further, unlike what was promised, the hotel did not provide me hotel drop which was told to me last minute. I had to shell out money just for that.
Response from Management Team on Jun 21, 2014
Dear Valued Guest, Thank you very much for staying with us. We do apologize for the inconvenience you have encountered. You would have complained about the house keeping at the front desk or ask directly for the Senior Manager who would definitely help your issue out. If the room had AC and TV problem then you should have asked for the room upgrades as well. We would definitely help you sort things out. The Hotel do not have the free drop service but can be arranged upon surcharges. ONLY free pickup is included in all room types. Thank you Hotel Management Team

8/10 Good

Ashley, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place
Good place to stay with a convenient location. Pretty easy to find your way back after a day of walking around.

2/10 Terrible

Monty, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic service
Hotel location is good, but the service provided is pathetic. Never ever stay in this hotel if you want peace of mind and enjoy the holidays.
Response from Management Team on Feb 22, 2014
Dear Valued Guest, Thank you for staying with us. Please mention what made u unhappy, we will take quick action upon them, so that our new guest wont encounter any issues. Your review is very much important to us to serve our guest well. Management Team

8/10 Good

Ram, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint.
Quiet, great service, pretty garden seating, rooms are a good size, bathrooms a bit small, but better than some I have encountered!

4/10 Poor

Atul, Lucknow, Uttar Pradesh, India

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel that had seen better days
Although the location of the hotel is good but it is need of overhaul and repair. Staff is good and responsive.
Response from Management Team on Jun 21, 2014
Dear Value Guest, Thank you very much for staying with us. Yes the hotel need some maintenance in some factor . We have started renovating the rooms as you have advised. Your review is valuable to us. You will definitely find the drastic change when you visit us next time. However, the building remained the same and the new paintings have been done only on an exterior and the gardening works have been carried out. Regards, Hotel Management Team

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A decent hotel, despite the considerations stated.
For a hotel in Kathmandu, this one is very nice. While staying here, I had everything I needed at a decent price. However, when the hotel states it offers 'Free airport shuttle' be aware that this only means pre-arranged transport from the airport to hotel, and not a return service. I was caught out by booking a more expensive room, so I could have transport back to the airport, to find that it wasn't actually the case. A taxi to the airport would only be very cheap anyway. Secondly, the hotel is situated at the end of quite a long allyway. While I am confident this ally is generally safe, at night time it is not lit up, and can be a bit scary to walk alone. (it was for me at least) - in daylight it is perfectly fine. The food is very good, and my room was nice and maintained. There is a nice private area to sit and eat. The hotel is in a good location, very close to the garden of dreams, and the former royal palace. It is also only a safe 5 min walk to the central Thamel area.The hotel seemed popular with an array of international people, who all looked happy to be there too.

8/10 Good

Lonnie, Mississippi, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good low cost hotel in the midst of things
Well located. Helpful staff. They did book a horrible taxi for the ride to the airport, and they do not have a shuttle, but for the price that is to be expected. The wi-fi didn't work well in the rooms but did work in the lobby.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A unique service forgives a lot!
Nepal is a developing country, that lacks in many basic facilities; like the electricity supply for example. The staff in Blue Horizon works really nicely to make you forget all the lacks in quality of the premises. Electricity is cut of half of a day, but they have a generator to make sure the most important time of the day; evening and night, you can have electricty to charge your cameras, lap-tops and phones. The hotel itself would really need some basic inexpensive fixing; mainly new paint, some new power outlets, some fixing of water taps, cleaning of airconditioners, washing of the curtains, etc. These are all very cheap things to fix, and would make the place very shiny at very low expense. For some reason no one sees these important to be done. The staff in the place is super friendly, and very professional in providing all the help regarding your visit. I myself am a manager of an accommodation service, and my experience is that my staff would need to learn some things from Blue Horizon staff, and Blue Horizon staff would maybe learn some things from our maintenance staff. But as the title says; the staff of Blue Horizon makes you really forgive all the quality lacks of the hotel itself. I recommend Blue Horizon to all!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Doreen, Bellevue, WA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated, dirty, rude
We booked this room because it included airport shuttle, breakfast and daily yoga in the room price. On arrival we presented our printed confirmation with those benefits written and confirmed. We were told airport shuttle is for arrivals only, you have to pay for breakfast and yoga is no longer offered. We were told to speak to the manager if we disputed those refusals. But the manager would not be available till the next day, after we left. The staff is rude and indifferent. No offer of help to carry luggage up 3 flights of stairs. The room we were given was dirty with peeling and battered walls, smelled of cigarette smoke and mold. The bathroom had broken, leaking fixtures, a broken mirror and cracked glass shelf. The whole hotel is in need of cleaning and painting. The garden does not resemble the pictures. The hotel is located across from a construction site which ran late into the night. I read previous reviews and this hotel does not resemble the reviews. It is way overrated.
Response from Management Team on Jun 21, 2014
Dear Valued guest, Thank you very much for staying with us. We do not have the inclusion of breakfast, and Yoga is the out of the subject. We have never had a yoga in our hotel since. So there might have some misunderstandings. This is the budget hotel and we sell only rooms online. Also please explain in what way the hotel is overrated ? Which room you stayed and how much did you pay ? Management Team