Ratings based on 61 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
close to lynn's steakhousePosted Dec 2, 2013
for Everyoneby Jose from Aberdeen, UK
Great comfortable stayPosted Nov 23, 2013
Pros: Rooms, gym, laundry, guest computer and printer
Cons: Fruit served at breakfast time was not quite ripe
Location: Well situated, just off I10, 150 metres from Katy mills mall, selection of restaurants nearby
Stayed at the hotel for 8 days in November 2013. Facilities were faultless and service was excellent. Staff pleasant and helpful. My congratulations to the hotel management.
for Everyoneby A verified traveler
DisappointingPosted Nov 4, 2013
We booked the hotel for a one night stay with our two small dachshunds. The hotel promotes that they are pet friendly, but fail to let people know that there is a $100 non-refundable fee for pets. The hotel itself is just okay. Not sure why there is such a high rating here. There are better hotels nearby for a better price.
for Everyoneby cobb from Denham Springs, LA
The staff at this hotel goes above and beyondPosted Nov 3, 2013
We came from out of town to attend a wedding in Brookshire, TX. We did not know Katy doesn't have Taxi services. The staff went out of their way to get us a car service last minute, only for the service not to make it because of traffic. The hotel used their van to take us to the wedding in Brookshire. And the car service that was supposed to pick us up after cancelled - the staff again lined us up with a taxi service and kept in touch with my husband to let him know. I will stay here anytime I come to Katy and will recommend this hotel to all my friends! I'm amazed at the service and hospitality we received. Other hotels , well really anyone in customer service can learn from these people!
for Personal Eventby AL
Good OverallPosted Sep 3, 2013 on Hotels.com
The hotel is just across from the mall. The staff was friendly. The room was clean. The hot breakfast was good. Just keep in mind that, the free shuttle is not available during the weekend.
for Everyoneby Haik from Los Angeles
2 bedroom suitePosted Aug 25, 2013
Location: katy mills mall
room service options would be nice. Why not make an agreement with the nearby restaurants for delivery options?
for Overnight Stay Before Destinationby Carla from Katy
Posted Aug 2, 2013 on Hotels.com
Very nice staff...
for Personal Eventby Marjorie from New Orleans
Extremely Satisfied! Loved the Suite!Posted Jul 25, 2013 on Hotels.com
We loved this property and the suite was extremely clean, comfortable and had everthing we needed. Hotel staff was pleasant and helpful and the full breakfast was more than we anticipated since continental was on the hotel listing. We were across the street from the Katy Mills Mall so spent some time shopping and we fell in love with a Mexican restaurant, live Mariachi music, across the street. We didn't use the pool on this visit but did check it out and it was very nice. Also loved the outdoor fire pit and conversation seating area. Great property, just off interstate and convenient to so much. Will definitely return!
Recommendedby A verified traveler
Convenient to shopping, restaurants and activityPosted Jul 23, 2013 on Hotels.com
Friendly staff, excellent full hot breakfast, check out of 12 noon- all made this hotel a great place to stay. Located in the same parking lot as the outlet mall with many good restaurants in walking distance.
for Getaway With Friendsby A verified traveler from Tomball,tx
Posted Jul 23, 2013 on Hotels.com
Overall great place to stay! Had a great room and everyone was do friendly!!!