Ratings based on 825 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
As soon as I stepped out of my car I was greeted with a Lei and a smile. They even gave my daughter a coloring book and dolphin to help distract her while I checked in as she was having a meltdown (tired from the flight). She was so happy and I really appreciated their customer service. Everything was outstanding at the hotel. The pools were amazing! My daughter really enjoyed the koi fish feeding and birds. She loved Lagune as well. I wish we could have stayed longer. I would definitely recommend this hotel ! You won't be disappointed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Perfect Family Vacation

Posted Apr 21, 2015
Pros: The grounds were immaculate and pools were amazing, Staff really welcomed us with warmth and hospitality.
Location: Po'ipu Beach, Old Koloa Village, The Shops at Kukuiula
The hotel was beautifully located on the south shore of Kauai the warmer dryer side of the island so we were able to enjoy the sun a bit more then if we had stayed on the north shore which receives the majority of the rain. We did manage to rent a car and explore the island which is a must because you do feel a little secluded on the south shore of the island.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
It is a very nice resort with friendly staff. Nice location, extremely clean, with good if pricey restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Grand Hyatt Kauai

Posted Apr 17, 2015
Pros: Very cool decor, so much to do and see.
Cons: More attentive service poolside.
Fantastic facilities and location. Going back for sure and soon. Having a coffee while sitting in the terrace watching the sky change colors over the Pacific Ocean has to be on everyone's to do list.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wyoming

Great location. Relatively quiet location.

Posted Apr 9, 2015
Great location for a honeymoon. Enjoyed the local beach and close access to small towns. Hotel is big. But, it never felt like it was busy or crowded.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel on Kauai period.

Posted Apr 8, 2015
Stopped in to see the St Regis, great view, and the Koa Kea too small not for kids. Both don't hold a candle. Not the Sheraton or the Marriot either. Amazing grounds. Great beach to watch crashing waves and surfers. Great pool, designed to never feel too crowded. Best restaurants on our stay both were located on property. My biggest disappointment was not having real creamer in the room or charging for using the provided robes. Seems to cheapen what is the best hotel in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom north dakota

Posted Apr 7, 2015
Pros: almost everything!!
Cons: rooms need some updating!
Location: great location. shopping, beaches, canyon, coffee company...
beautiful & relaxing vacation. resort was lovely but could use some room updating. one hot tub was out of order. staff was excellent!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom granbury tx

Outstanding hotel!!!

Posted Apr 6, 2015
My husband and I went there for a getaway, we had s fabulous time, our room had a ocean view, pools were great, beautiful, golf course is unbelievable , with unbelievable views, very relaxing... Food was wonderful at Tidepools, and even at the snack shack by the pool I can't say enough about this resort. Thank you for making our trip so wonderful. We'll be back!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madison, WI

Fantastic!!

Posted Apr 3, 2015
The views at the Grand Hyatt were spectacular. The food, facilities and staff were absolutely terrific. We would definitely stay here, and ONLY here, if we ever return to Kauai.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Beautiful...Xcellent!

Posted Apr 2, 2015
Pros: I liked the staff, the woman at the check-in desk made us feel welcome and appreciated immediately.
Cons: That WE could have stayed LONGER...smile@
Location: Kauai is so beautiful. So much nature and awesome scenic views to enjoy! And my husband got a kick out of counting all the chickens.
From the moment we stepped into the lobby everything went perfectly.