Ratings based on 1,031 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

great resort great location

Posted Sep 16, 2014
Cons: nothing
the resort was close to airport,it was central to the island.the staff was excellent and the pools were nice.definately recommend this resort.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Ocean front with beautiful sunrises

Posted Sep 13, 2014
We stayed in 4113, one of the few ocean front rooms for our honeymoon. The sunrise was right outside our balcony and was gorgeous every morning. Front desk staff was great as well as the servers in the restaurant- we had breakfast twice there and the buffet was great! We didn't use many of the other areas of the resort because we explored the island so much but our room was always clean, free coffee in the mornings with the little coffee maker in our room and the staff was great when we did talk with them. We didn't have a single problem the whole trip.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach

Posted Sep 10, 2014
Pros: Location
Cons: Electrical socket in bathroom was FILTHY; given partially used toiletry amenities; walls were paper thin; had to call security twice yelling next door
Stayed one night because it is close to airport. Good airport shuttle....weird hours for restaurant serving.
4 out of 5
Recommended
for Everyone
by A verified traveler from Normal, Il

Great Central location on the Beach

Posted Sep 7, 2014
Pros: Staff first of all, Amenities galore. Location.
Cons: General updating and trained bartenders for the people on vacation.
Location: Prime location on the beach, close to everything that you need.
20th Anniversary. First vacation alone. The pictures of hotel showed water-slide which was under construction our whole stay, while it was not for me I thought it would keep most of the little ones out of the larger pools. If a major part of your advertised facilities are under construction you should mention that on booking. Offer a discount. The room was very comfortable, air conditioned is a must after snorkeling with the beautiful turtles. The food was Typical hotel food, nothing wrong with it but was not outstanding. The alcoholic beverages at the hotel were high priced poorly made, inexperienced bartenders for sure. The pools and grounds were well maintained and very pretty. This is right on the beach but alas you can not swim there, currents are too strong . It was nice for strolling and watching sunrises, privately. The show that the hotel put on called South Pacific was great for people over 60 which we are not. Hotel staff were very courteous at all times. Very friendly and always helpful. Luau Kalamaku was a must see. Had a magnificent time.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york, NY

Excellent!

Posted Sep 5, 2014
I've been to Hawaii many times and staying at the Kauai beach resort was one of the best!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel - be sure to get a beach view

Posted Sep 5, 2014
Couldn't beat the location (Lihue). Only took a little over an hour to get from either far end of the island from the hotel. The hotel itself is beautiful! Very friendly and helpful staff. Wish we could have spent more time enjoying the pool and beach. There is a $17 per day parking fee that wasn't mentioned anywhere on the website while booking this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
Awesome staff, wont stay anywhere else on the island.
2 out of 5
by A verified traveler from Seattle

OK for families. Not good for adults

Posted Aug 25, 2014
Pros: Location; helpful valets; spa is wonderful
Cons: BEDS!!!!
Location: Near the beach and close to the airport
Worst bed I have ever had. And I have stayed in some rural areas. It was saggy, bouncy, and extremely soft. I went to sleep with no back pain and woke up in terrible back pain. The hotel staff only offered to place a board under the mattress which did not help. I booked two double beds and was given a king bed. I could feel every movement made by my travel companion and visa verse. Was told there were no other options so I left three days early. Pool is very unique, but was dirty in parts. Facility and pool was loaded with kids which is OK except there was a lot of noise in the hallway.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very nice calm and beautiful!!

Posted Aug 18, 2014
The food is not quite good . But it was a good experience
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great hotel for a family getaway!

Posted Aug 17, 2014
Beautiful resort with a beach access. Friendly staff and nice restaurants.