Ratings based on 729 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing honeymoon!!

Posted Apr 6, 2014
Definitely try the food at the feral pig across the street and the beach hut great food and prices. The resort staff is so friendly and helpful and the resort is beautifully maintained. Great central location to travel the island. Captain Andy's is a great time for a boat ride experience. Make sure you check prices around to get best deal on rental car with enterprise at resort. The pool is amazing at resort also.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing honeymoon!!

Posted Apr 6, 2014
Definitely try the food at the feral pig across the street and the beach hut great food and prices. The resort staff is so friendly and helpful and the resort is beautifully maintained. Great central location to travel the island. Captain Andy's is a great time for a boat ride experience. Make sure you check prices around to get best deal on rental car with enterprise at resort. The pool is amazing at resort also.
4 out of 5
Recommended
for Everyone
by Sherry from Oregon

Nice hotel with great pool close to beach

Posted Apr 3, 2014
Pros: The pool and hot tubs are the best!
Cons: Housekeeping services. Had to request coffee for room and enough supplies, towels, etc. for 3 people. Only stocked for 2 even though 3 in room
Location: Location great. Not a lot to do nearby, but we were looking to relax and this is great place to do that
For the most part we were pleased with the hotel. The pool was great and proximity to airport was convenient. The food and drinks were good, but overpriced. Dukes is a great within walking distance restaurant but pretty busy. ABC store is a good alternative for snacks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice hotel. Loved our stay!

Posted Mar 28, 2014
Pros: Everything
We had a wonderful experience. It was a great location and we had a great view of pool and Kalapaki bay. Hotel was clean and staff was very nice. We loved the Hawaiian music and show the first night by Wallace Pinua (sp.?). It was great! Highly recommend this! The grounds are kept so beautiful and very breathtaking!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous view

Posted Mar 27, 2014
What a wonderful, relaxing resort! We cannot wait to come back
4 out of 5
Recommended
for Couples
by Scott from Lafayette Indiana

Ocean View

Posted Mar 24, 2014
Pros: Beautiful
Cons: There is an area where the tennis courts are at and it looks undisturbed for sometime and not at the same quality as the rest of the complex.
Location: Food, shopping and must have a car to visit the island.
This place is nice, relaxing and low key with pretty much your own beach. The pool is large and beautiful with no issues at getting a lawn chair for soaking up the sun.
2 out of 5
by Kevin from San Francisco

Disappointed

Posted Mar 23, 2014
Most of the staff was worried about their tips and less about providing the service necessary to recieve a good tip. Although, I ordered the same items each morning from the coffee shop, I was charged a different price every day. We didn't see one manager on duty our entire stay. I guess they were also on vacation while we were there. The General Manager should audit the way the F&B staff handles their checks. After receiving my final bill, it was obvious some of the wait staff, bartenders, and baristas added a few extra dollars to their tips(we charged everything to our room), even with the 15-20% I left each time. This hotel is in need of a "Secret Shopper" program that most large hotels use to self-audit their outlets and staffs. There were some very friendly and professional staff members, but there were far too many that did not want to be working in the hospitality industry and it showed in their lack of effort and overall friendliness to the guests. Unfortunately, we will never return to this hotel.
5 out of 5
Recommended
for Everyone
by Stavros Deadly from Deadly Brisbane, Australia

Deadly hotel

Posted Mar 19, 2014
Pros: That it was deadly and close to the beach.
Cons: Stop cruise ship passengers in pool. Some were stopped and kicked out others (older couples) seemed to get away with it.
Location: Good for a quiet location we loved the pool. We walked to the shops - small mall.
Just an overall deadly experience. The hotel was very helpful and the pool was amazing. We were there for our deadly honeymoon. My lovely sheila had a good time.
4 out of 5
Recommended
for Everyone
by Maria from Vancouver, WA

Real nice,

Posted Mar 17, 2014
Pros: The closeness to the beach, shops and great food at Kukui's
Cons: My only complain was the bed, it was too soft or saggy..
Location: The beach only a few steps from resort, fantastic pool, walking distance to shops and restaurants, close to airport, easy booking for activities
It was one of my top places to stay and visit, the staff extremely friendly, especially the hostess at Kukui's restaurant at this resort ( Gina) And I have been all over Europe!!!, Asia and US.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel good location

Posted Mar 15, 2014
Very nice hotel with friendly staff. Good restaurants on location. Well situated near airport but without the inconvenience of noise from flights. For someone who wants to explore the island it is situated just midway from north to south saving travelling time.