Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom San Jose, CA
Ocean view from balconyPosted Feb 20, 2015
Second time here at The Cliffs, well maintained facility overall. Very clean, excellent and friendly staff. Was expecting a "garden view" - actually had ocean view, although back from cliffs. Still, able to see dolphins and whales jumping out of water and/or swimming by while having coffee on the balcony in the morning. Excellent way to start my day, every day. Since the units are privately owned and made available for rentals, furniture is highly variable between units but is typically nice; unit last year looked like a decorator had furnished it, the unit this year less so, but still comfortable. This unit had small washer/dryer combo in the unit - came in handy as I was there with my 2 girls who can always be counted on the spill chocolate somewhere on their clothes; also great for cleaning and drying the beach towels. The staff is uniformly very courteous and friendly. Desiree, in the concierge office, was exceptionally knowledgeable and sharing of information on where to find shops off the beaten path, especially since I had previously been to the area and could remember my way around.
for Familiesby Natalyfrom Redmond
The beautiful landscape and comfortable lodgingPosted Aug 21, 2014 on Hotels.com
I liked the beautiful landscape and well maintained neighborhood. We had a good workout by walking to the hidden beaches using trail along the edge of golf club or drove 5 min to secure and calm Anini beach. Our condo was modest, not new, but spacious and cleaned. There was everything we needed to feel comfortable, including washer, dryer and big square lanai near the kitchen. We had a very nice time there!
Recommendedby AKfrom California
Good choice - close to nice beachesPosted Aug 6, 2014 on Hotels.com
We had a 1 bed room condo. It was clean, had a full kitchen, a king bed, and a sofa bed. Princeville shopping area is at a 5 minute drive. The cliffs has a nice pool, BBQ grill, and putty golf.
for Everyoneby A verified traveler
Great location on north shore.Posted Jun 2, 2014
So much to do, wish we could have stayed longer. The Cliffs was comfortable and staff helpful. Loved the pool with waterfalls.
for Everyoneby Mikefrom Los Anglees
Excellent. Mahalo.Posted May 5, 2014
Location: North Shore is the best.
A great example of the Aloha spirit in every way. Quiet, peaceful rain, warming sun, morning greeting from a rainbow now and again -- can't think of anything else one could ask for.
by A verified traveler
Posted Dec 30, 2013
This is a one bedroom, 2 bath unit within a condominium resort/complex. There is an onsite management office that administrates the rentals and manages the resort property. However, this particular unit is managed by an offsite property management company hired by the unit owner. Here are the problems we found in this unit. We stayed in this resort 12 years ago so I remember what it was like. Although this unit looked clean, it is definitely outdated. I don't think anything was updated in the last 12 years. The wall switches for the light and fan in the dinning didn't work. I had to climb up on a chair to pull the 1" long pull string to turn on the light and the fan. The lanai door locks didn't work. There was mold on the side of the refrigerator. I wouldn't put anything edible in the toaster. Most of the pillows smelled like body odor. I pulled out the pillow cases from 2 pillows and I saw why, but didn't know how many people's body fluids were absorbed by these pillows. Since the onsite management office was not responsible for this unit, we couldn't get new pillows. We rolled up some new towels for pillows. I sent a email to the property manager about these issues, I haven't received a reply yet. We love the Princeville area. We like the resort and the staff. I hope this is an isolated incident. I plan to return in a couple years but will book directly with the onsite management office; they would have switched our unit.
for Familiesby A verified travelerfrom San Diego, CA, USA
Better than expected!Posted May 31, 2013
Pros: Room amenities... Dishwasher and washer/dryer are great when traveling with kids!
Location: Amazing property, ocean or garden view!
When you see hotel photos online, you often expect things to look different in real life, but The Cliffs was every bit as nice! Comfortable, clean rooms equipped with all you need for your stay. Concierge service that was more than happy to help you get whatever else you could want. Amazing programs right on site plus all kinds of recreation spaces and equipment. Beautiful grounds and views, close to town,... An unbelievable destination at a reasonable price!
for Familiesby Abigailfrom Point Richmond, CA
well-equippedPosted Apr 11, 2013 on Hotels.com
Very clean, equipped with everything you might need for a Kauai vacation was available--plus a few nice freebies, such as a lunch bag in the fridge packed with water and snacks. Walls not well soundproofed, but quiet at night. A little hard to find the first time. Staff very helpful and obliging. We stayed in 2109 (different condo units managed by different companies or individuals).
Recommendedby LZfrom vancouver
Helpful staff, quiet and cleanPosted Apr 4, 2013 on Hotels.com
We enjoyed our stay at the cliffs. The condo was clean and comfortable and the staff were helpful and informed. The amenities were also nice. The pool was chilly though, which was OK because you are in Hawaii for the beaches not the pool. It was great having a kitchen because eating out in Kauai can be costly. Picnic tables and BBQ's for use on the grounds was also a plus. The location was quiet, which suited us well.
for Everyoneby A verified traveler
The Cliffs Unit 3204Posted Jun 12, 2012
Location: The location is wonderful. Chairs and a hammock overlook the cliffs and ocean. It's convenient to beaches, shopping and the great town of Hanalei.
The unit, which is individually owned, was very comfortable for two people. The bedroom was roomy. There was no air conditioning, but a lovely breeze with cross ventilation made it unnecessary. We found the bathrooms are small and dated. The TV is an old clunker with fuzzy reception on some channels. Two of the four cushions on the outdoor table were shredded, but we used the other two chairs to dine to the view of mountains and a beautiful sunset.