Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from denver,Co

Upscale and comfortable.

Posted Jul 14, 2014
Just returned from a nine-day-stay at the St. Regis, Princeville. The hotel is grand and very comfortable. Our room was tucked away in one corner of the property with us obstructed views of the ocean and Hanalea Bay. The bath was large and well-appointed. The only thing lacking were extra hooks to hand wet bathing suits. The way to the beach required two elevator rides and was quite time consuming. I wish there were stairs or an outdoor path to the beach and pool. Be warned that food at the hotel is ridiculously high priced, and the quality did not match the exorbitant cost. Cocktails were also very pricey, about $15.00 each, and the breakfast buffet, which offered the usual selections of fruit, eggs, omeletes, oatmeal, cereal, etc. was $38.00 a person. Ordering from the menu wasn't much better, and $30 breakfast, per person, was the norm. Staff was great, from the pool attendants to the bellman, they were friendly and offered great suggestions for snorkeling, restaurants and hikes.
5 out of 5
Recommended
for Everyone
by A verified traveler from Va.Bch.,Va.

Jaw-dropping nice!

Posted Jun 30, 2014
Everything about this property is exceptional from the moment of arrival to checkout. Staff is very gracious,grounds and views are outstanding restaurants fabulous(expensive as well).Activities are there but relaxation is what you feel the most here.I loved it!!
5 out of 5
Recommended
for Everyone
by A verified traveler from el paso tx

Beautiful an understatement

Posted Jun 28, 2014
Hard to describe the natural beauty of this place. Hanalei bay is magnificent and hotel is perched on the cliff overlooking it all. Staff was welcoming extremely accommodating. We enjoyed the nightly sanwring of the champagne bottle at sunset. Excellent lobby music, overall wonderful place. We found great restaurants in town as well.
5 out of 5
Recommended
for Everyone
by cindy from san francisco, ca

Beautiful views

Posted Jun 21, 2014
Great hotel in an unmatched location. Great views of Hanalei Bay. Restaurants were all high quality, but pricey. Driving to town was easy - 5-10 minutes.
4 out of 5
Recommended
for Everyone
by LovesToTravel from Atlanta

Location, location, location

Posted Apr 21, 2014
Pros: The facility and the setting.
Cons: The inconsistent service. Also, would it kill them to provide coffee in the morning? The in room espresso machines really aren't that good.
Location: Excellent North Shore location, within 10 minutes of Hanalei. Near the Napali Coast for hiking and North Shore beaches.
The St. Regis Princeville is a beautiful hotel in an ideal setting. Situated on a cliff overlooking the Hanalei Bay, the facility has unbelievable views and luxurious rooms. The beds and pillows are wonderful, and the linens exceptional. The servers themselves are overall, nice as can be, and try very hard to meet your every need. However, we found service to be spotty. At breakfast, we waited 30 minutes just to place our order for a $38 (each) breakfast buffet!!! (The next day in Hanalei, we joked that we had not only placed our order but had been served our food in that time. Incidentally, the quality of our breakfast the next day was just as good and the total tab, including tip was under $38 for both of us!) It seems the problem here has more to do with the management than the servers. It is unfortunate that the inconsistent service marred what could have been an excellent stay.
5 out of 5
Recommended
for Everyone
by Maya from Santa Fe, NM

What a paradise!

Posted Apr 21, 2014
Absolutely stunning hotel with a perfect atmosphere for relaxation. The staff was very helpful and sweet. Definitely a must stay!
3 out of 5
Recommended
for Everyone
by Debbie from CA

Beautiful location, just a couple of problems.

Posted Apr 15, 2014
Pros: It is a beautiful hotel and location.
Location: Hanakapiai Hike Kayak Wailua River and hike to Secret Falls Botanical Gardens Postcards Cafe Dolphin Restaurant (Great Ahi, not the drinks)
The hotel is beautiful, however, they did not have the luxury king ocean view, we paid for, available. They tried to put us in a king pool view room and said that is what we paid for, or they had a premium 2 queen ocean view. We looked at the king and it was clearly not an ocean view and was directly looking over the pool with all of the people. We ended up with the 2 queen ocean view, which was nice. Clearly, they were trying to give us a less expensive room. The other issue was that they were having problems with the pool/spa heating system. The spas were warm, not hot. Be prepared to spend $100 for breakfast for 2. The breakfast buffet is $38/person. If you try to order something off the menu instead, the prices (omelet $28, not including potatoes, coffee, etc..) forces you to choose the buffet.
3 out of 5
by Parents w/ kid from California

Nice Views but overpriced and outdated

Posted Apr 14, 2014
Pros: The water views are very beautiful from the common areas of the hotel and also from the rooms.
Cons: update the decor and provide more guidance and equipment for the guests to use the beach. Its mostly for looking at - rather than usage.
Location: The Napali trails were great for hiking and was good to see the lighthouse and canoe down the river from Lahai Bay.
The location and water views are beautiful, the staff are pleasant, but the property itself is not that great. The property is shockingly outdated for the quality you would expect from a St. Regis and the money we paid. The swimming pool is not as great or impressive as in the pictures and the beach access is really for dipping your feet - it is rocky and shallow so you will scrape your knees or hands and there is a little path for accessing a coral reef but the hotel didn't have any snorkeling equipment for our use. The mattress had a pillow top but it was on uneven mattress so it was not at all restful.
4 out of 5
Recommended
for Everyone
by Rob from LA

Magnificent. Food and amenities way overpriced.

Posted Apr 11, 2014
Pros: The pool and the sunsets.
Cons: Lower the prices.
Location: Kauai is a spectacular island.
A beautiful property with a magnificent view. The staff is second to none as are the rooms and facilities. The only issue I had was that I felt that the food was average and way overpriced as were the amenities. They charge $30/night to park your car un their garage, a lovely cabana at the pool used to cost me $150 for a half a day, now that is doubled and they charge all the way up to $1100 for that same cabana for a full day. Oh, it comes with all the champagne you can drink but for that money you better be ready to take down a case. As I told them they are charging the same for a cabana as they do for my room and my room has a toilet and a TV. Ridiculous. Their Sunday brunch was $60/person. You can have a bone in ribeye at the finest steakhouses in the world for what they are charging for a couple of eggs, bacon and toast. Needless to say, we never ate on at the property, brought our own wine from the local market and never rented a cabana or used their over priced spa, just their gym which was complimentary, as was the wifi.
4 out of 5
Recommended
for Everyone
by A verified traveler

beautiful location, excellent service, nice pool

Posted Feb 23, 2014
Pros: Location, service
Cons: Food quality and consistency.
Location: Enjoyed our sail with Capt Andy's to Napali and our ATV ride at Kipu Ranch.
Very nice stay at the St. Regis Kauai. Service is excellent. Facilities good. Food average.