Ratings based on 163 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Beautiful Resort!Posted Aug 16, 2014
Pros: Hotel entrance, staff, pool and ocean access and a great place to be with family.
Cons: Valet staff...could have better organization and communication between the staff. When we arrived at the hotel we waited 10 minutes.
Location: Location was perfect and central to all the sightseeing and activities the island offered.
St. Regis was an incredible experience all around. The staff was great and very welcoming and tended to your needs promptly. The views from this hotel was breathtaking. I will definitely be back again. Thank you for a great first experience to Kaui and and your hotel.
for Everyoneby A verified traveler
Nice hotel close to the beach, friendly staff,Posted Jul 31, 2014
Pros: Location and the service
Cons: Cheese in the breakfast ooen buffet
Location: Golf, tennis, tracking, hiking, kayaking
Great experience, very well located, very good service
for Everyoneby A verified traveler from denver,Co
Upscale and comfortable.Posted Jul 14, 2014
Just returned from a nine-day-stay at the St. Regis, Princeville. The hotel is grand and very comfortable. Our room was tucked away in one corner of the property with us obstructed views of the ocean and Hanalea Bay. The bath was large and well-appointed. The only thing lacking were extra hooks to hand wet bathing suits. The way to the beach required two elevator rides and was quite time consuming. I wish there were stairs or an outdoor path to the beach and pool. Be warned that food at the hotel is ridiculously high priced, and the quality did not match the exorbitant cost. Cocktails were also very pricey, about $15.00 each, and the breakfast buffet, which offered the usual selections of fruit, eggs, omeletes, oatmeal, cereal, etc. was $38.00 a person. Ordering from the menu wasn't much better, and $30 breakfast, per person, was the norm. Staff was great, from the pool attendants to the bellman, they were friendly and offered great suggestions for snorkeling, restaurants and hikes.
for Everyoneby A verified traveler from Va.Bch.,Va.
Jaw-dropping nice!Posted Jun 30, 2014
Everything about this property is exceptional from the moment of arrival to checkout. Staff is very gracious,grounds and views are outstanding restaurants fabulous(expensive as well).Activities are there but relaxation is what you feel the most here.I loved it!!
for Everyoneby A verified traveler from el paso tx
Beautiful an understatementPosted Jun 28, 2014
Hard to describe the natural beauty of this place. Hanalei bay is magnificent and hotel is perched on the cliff overlooking it all. Staff was welcoming extremely accommodating. We enjoyed the nightly sanwring of the champagne bottle at sunset. Excellent lobby music, overall wonderful place. We found great restaurants in town as well.
for Everyoneby cindy from san francisco, ca
Beautiful viewsPosted Jun 21, 2014
Great hotel in an unmatched location. Great views of Hanalei Bay. Restaurants were all high quality, but pricey. Driving to town was easy - 5-10 minutes.
Recommendedby Jeff Miles from Venice, CA
Amazing paradise!Posted May 9, 2014 on Hotels.com
We booked 3 rooms for my fiancée's family for her father's 75th birthday celebration. Everyone had a fantastic time. The hotel was beautiful & the rooms were huge. Every room had an amazing view! It was her family's first time to Hawaii. They came all the way from Moscow. It was my 3rd time to Kauai but first time staying at the St. Regis. The service was spectacular & there were some great local organic food options. It is a wonderful place for a special occasion!
for Couplesby Elizabeth from Dallas
Great honeymoon hotelPosted Apr 29, 2014 on Hotels.com
This was our third stop (after Four Seasons in Lanai and Fairmont in Maui), and it was the perfect way to cap off our honeymoon. I really can't think of anything that could have been better. Everyone we encountered from the valet to front desk staff to the concierge was pleasant, helpful and efficient. The front desk sent a bottle of champagne up right after we arrived when she found out it was our honeymoon. Minda the concierge went above and beyond recommending local fish markets, her favorite hikes and other (often inexpensive or free) tips. Use the concierge to book excursions! We were upgraded on our helicopter tour and given a full refund when we canceled the catamaran tour, largely due to the hotel's good relationship with local companies I'm sure. We loved Kauai Grill at the resort. Pricey but we'd gotten used to that in Hawaii. Turn down service was thoughtful. The pool and beach were had fewer chairs spaced more comfortably apart than other more crowded resorts in Maui. Fewer kids ran the grounds. The vibe is elegant and made you want to dress up to have cocktails in the lobby watching dinner (though plenty of folks went casual). It was my first St Regis stay and I definitely plan to return.
for Everyoneby LovesToTravel from Atlanta
Location, location, locationPosted Apr 21, 2014
Pros: The facility and the setting.
Cons: The inconsistent service. Also, would it kill them to provide coffee in the morning? The in room espresso machines really aren't that good.
Location: Excellent North Shore location, within 10 minutes of Hanalei. Near the Napali Coast for hiking and North Shore beaches.
The St. Regis Princeville is a beautiful hotel in an ideal setting. Situated on a cliff overlooking the Hanalei Bay, the facility has unbelievable views and luxurious rooms. The beds and pillows are wonderful, and the linens exceptional. The servers themselves are overall, nice as can be, and try very hard to meet your every need. However, we found service to be spotty. At breakfast, we waited 30 minutes just to place our order for a $38 (each) breakfast buffet!!! (The next day in Hanalei, we joked that we had not only placed our order but had been served our food in that time. Incidentally, the quality of our breakfast the next day was just as good and the total tab, including tip was under $38 for both of us!) It seems the problem here has more to do with the management than the servers. It is unfortunate that the inconsistent service marred what could have been an excellent stay.
for Everyoneby Maya from Santa Fe, NM
What a paradise!Posted Apr 21, 2014
Absolutely stunning hotel with a perfect atmosphere for relaxation. The staff was very helpful and sweet. Definitely a must stay!