View from property

Reviews of Evergreen Laurel Hotel Keelung

4 out of 5
Evergreen Laurel Hotel Keelung
62-1, Chung Cheng Road, Keelung

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1002 reviews" "
Rating 8 - Good. 342 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is within easy walking distance to the east cruise port. Is within a 20 to 30 minute walk to the west cruise port (I took my time stopping to take photos along the way). Friendly and helpful staff at the front desk. We arrived 3 hours before check-in time and they were able to provide a room to us within about 45 minutes, we were pleased. Room was comfortable and quiet. The restaurant at the hotel was good and great views of the harbor. We will use this hotel again if we are in Keelung.
Stayed 2 nights in Feb 2024

8/10 Good

Chiu Bik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, beautiful water view, close to restaurants, transportation.
Stayed 4 nights in Feb 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Jan 2024

4/10 Poor

Hui Hsiang

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is centrally located with good views of Keelung harbour. Hotel is very nice with all the facilities ou would expect from a 4 star place. Breakfast room has excellent views but breakfast was marred a little by noisy children.
Stayed 1 night in Nov 2023

10/10 Excellent

spencer B

Stayed 4 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location
Stayed 1 night in Mar 2023

10/10 Excellent

Thomas

Stayed 1 night in Dec 2022

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

6/10 Okay

Tsuey chen

Stayed 1 night in Mar 2022
Response from JENNY on May 13, 2022
敬愛的貴賓 您好 感謝您選擇入住基隆長榮桂冠酒店,您的回覆將會是我們服務成長的參考,再次的感謝您的回覆,我們期待與您下次的相遇 ,祝您有個愉快的一天。

10/10 Excellent

Wanchen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good harbor view room. Nice size swimming pool and facilities. There’s a medium size play room with toys for kids under 6.
Stayed 1 night in Feb 2022

10/10 Excellent

Yihsin

Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Swimming pool
Swimming pool is open just during weekend, not weekday!!! Water is cold for us … Breakfast was so so…
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice view
Nice, clean hotel with helpful staff. A few things were not standard, but quickly were mended and we could then enjoy a comfortable stay.
Stayed 2 nights in Feb 2021

2/10 Terrible

H T BICH

Stayed 2 nights in Jan 2021

10/10 Excellent

Wallace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good for staying in Keelung.
It’s really good. I and my family had a great time here.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from RSVN on Feb 16, 2020
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

10/10 Excellent

YuhLiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from RSVN on Feb 4, 2020
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback!. We are looking forward to see you soon.

10/10 Excellent

NEELU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location
The hotel location is pretty fascinating. It is just in front of harbour and you can enjoy ships and cargos are coming into and going out from your sea facing room.
Stayed 3 nights in Dec 2019
Response from RSVN on Feb 4, 2020
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback!. We are looking forward to see you soon.

10/10 Excellent

Mohua, Hong Kong

Liked: Cleanliness, staff & service
The people, the location, the staff, the room etc all exceptional. Especially the people/staff!!
Stayed 5 nights in Jul 2019
Response from RSVN on Aug 1, 2019
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,很抱歉當時泳池維修保養中, 歡迎您下次再來體驗 :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The view was amazing. I can see the cruise comes in and out. But the facility is a little old, the air conditioning was noisy so we didn't sleep well.
Stayed 2 nights in Jul 2019
Response from RSVN on Jul 22, 2019
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from RSVN on Jul 24, 2019
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and everyone is very helpful. Excellent location.
Stayed 1 night in Jul 2019
Response from RSVN on Jul 14, 2019
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019
Response from RSVN on Jul 14, 2019
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveler
Very welcoming and helpful.
Stayed 1 night in Jun 2019
Response from RSVN on Jul 16, 2019
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

8/10 Good

Rodney, singaporw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from RSVN on Jun 13, 2019
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

6/10 Okay

kieron

Liked: Cleanliness, staff & service, room comfort
Pre cruise stay at Keelung
Great location for pre cruise where right next to the port but the hotel room is a bit dated. Great breakfast with nice view of the port. Other than that very average and not as gorgeous hotel experience. Pre-cruise one night stay is perfect. It will be better if the hotel offer Package deal for foreigners which include free airport shuttle or pick up from Taipei Main station.
Stayed 1 night in Mar 2019
Response from RSVN on Apr 15, 2019
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback! We provide free shuttle service from our Evergreen Laurel Hotel Taipei to Evergreen Laurel Hotel Keelung. We are looking forward to see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from RSVN on Feb 16, 2019
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indoor play area
Have a kid indoor play area which is very suitable for family of young children. Would enjoy more if swimming pool is with warm water (rather than cold).
Stayed 1 night in Dec 2018
Response from RSVN on Feb 14, 2019
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback!. We are looking forward to see you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice in KeeLung
Good view of the harbour from the room, free underground parking, speedy WI-FI, quiet neighborhood, 15 minutes walk to the night market
Stayed 1 night in Dec 2018
Response from RSVN on Feb 14, 2019
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback!. We are looking forward to see you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing
Stayed 1 night in Dec 2018
Response from RSVN on Dec 22, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback!. We are looking forward to see you soon.

8/10 Good

Tony, San Francisco

Liked: Cleanliness, room comfort
The hotel location is next to the harbor and in walking distance to night market and train station. The interior is a little bit outdated but still clean and nice. the breakfast place has nice view of the harbor. the buffet quality is okay and waitress seems a little bit cold.
Stayed 1 night in Nov 2018
Response from RSVN on Nov 16, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback!. We are looking forward to see you soon.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice breakfast. Staff very helpful.
Stayed 2 nights in Nov 2018
Response from RSVN on Nov 16, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback!. We are looking forward to see you soon.

10/10 Excellent

Willy, San Mateo, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing hotel with harbor view. Good breakfast buffet.
Stayed 2 nights in Sep 2018
Response from RSVN on Sep 28, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback!. We are looking forward to see you soon.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The location is the best about this property. They only have 2 elevators and you are always waiting on it. The pool is a lap pool and not a recreational pool. They make you wear a swimming cap. The sauna you are required to be naked. In America, thats considered uncleanly. The breakfast buffet doesnt change the food options. And its cold by 8a. The staff is knowledgeablr about bus routes to other places. But, be careful on the bus timing. They told us the 509 bus would come at 9:20. We were at the stop by 8:30 and waited til 10:00, no bus. Looking at the sign, the 9:20 bus is a holiday scheduled bus. It wasnt a holiday. Their English is good to help, and thay was refreshing. It's just an okay hotel. The location is the best thing about it.
Stayed 3 nights in Aug 2018
Response from GINI JHU on Sep 5, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback! We are looking forward to see you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from GINI on Sep 14, 2018
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional & friendly hotel staff. Only thing is there aren't many stores or restaurants nearby.
Stayed 1 night in Jul 2018
Response from GINI JHU on Jul 31, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We work hard to make our guests happy and appreciate your feedback! We are looking forward to see you soon.

10/10 Excellent

Sunghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Gini Jhu on Jun 7, 2018
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

10/10 Excellent

Aristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Classy even though dated. Generous hospitality, although small there is a good indoor pool and children’s play area.
Response from GINI JHU on May 15, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). Thank you for your valuable advice, we will provide it to relevant departments. We are looking forward to see you soon.

10/10 Excellent

Hung-Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from GINI JHU on May 17, 2018
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice seaside view
Stayed 1 night in Apr 2018
Response from GINI JHU on May 15, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We are looking forward to see you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in keelung city
Convenient location to catch a bus to Jiufen, 10 minutes walk to Miaokou night market and free shuttle service to keelung Railway Station.
Stayed 2 nights in Apr 2018
Response from Gini on Apr 30, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We are looking forward to see you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room facing keelung bay nice sunset view.
Nice hotel to stay, nice room comes with complimentary fruit and pkg of cookie once a day. 15minutes walk away to keelung train station, keelung night market and keelung fishery auction market in early morning. Hotel's breakfast is nice. Room facing the bay has nice bay view especially good view of big cruise anchorages at the port.
Stayed 1 night in Apr 2018
Response from Gini Jhu on Apr 30, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). We are looking forward to see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stay at Evergreen Laurel Keelung (April 2018)
Hotel is a bit dated and shows tear & wear signs. The service and the friendliness of the staff are however great.
Response from Gini Jhu on Apr 30, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung). Thank you for your valuable advice, we will provide it to relevant departments. We are looking forward to see you soon.

8/10 Good

Kean Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Hotel is good location, clean, staff was very helpful. Beds are very hard,but we survived the week!
Response from GINI JHU on Apr 3, 2018
Dear Sir, Thank you for choosing Evergreen Laurel Hotel(Keelung).Thank you for your valuable advice, we will provide it to relevant departments. We are looking forward to see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from GINI JHU on Apr 15, 2018
敬愛的貴賓 您好, 感謝您選擇入住長榮桂冠基隆酒店,為您服務是我們的榮幸,我們期待與您下次的相遇 :)