Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Getaway With Friendsby Jillfrom London
Perfect locationPosted Sep 22, 2014 on Hotels.com
The location of the Balhambra Suites was perfect, right in the centre of the village - you just walked out into the buzz of the restaurants, bars and shops, but totally tranquil in our little square. The rooms were comfortable and breakfast was good. We were well looked after by Ludmilla, who also entertained with her anti cat antics! The whole area was beautifully kept, with the outside floors constantly swept and washed. A great holiday!
for Couplesby A verified travelerfrom UK
Hidden gem in the centre of Fiscardo.Posted Sep 9, 2014
Pros: Friendly, clean, excellent facilities and close to everything.
Cons: Communication regarding payments between Expedia and the hotel and Angelo's brother's customer service skills.
Location: Fiscardo is a charming village in the north of Kefalonia where the main activity is beach, walking, eat, drink and more beach.
Balharamba suites are sheer quality in the centre of Fiscardo but tucked away from the main strip of seafront restaurants. Our apartment was spacious, well equipped and beautifully clean. We didn't miss a pool as the sea is perfect for swimming and beaches are within walking distance. The owner Angelo is very helpful and knowledgable and the lady who serves breakfast and cleans the rooms is adorable. Only two negative things: 1) We arrived at 2.30pm on a Saturday to find reception closed. There was no notice but we were informed by the next door spa that it would open around 5pm. Luckily we had a hire car to store our luggage and went to the local beach but it would have been nice to unpack after travelling from the UK. Angelo was away and had left his brother in charge who did later check us in. 2) On our last evening we went to tell reception we would be leaving early the next moring and would leave the key in the room and to thank them for a lovely stay. Angleo's brother was in charge again and said he had no record of us paying (we paid through Expedia). He phoned Angleo but would not let me speak to him and I tried unsuccesfully to access Expedia and our credit card online. This was not how we wanted to spend nearly an hour of our last evening and were made to feel quite uncomfortable when it turns out the problem was actually between Expedia and the hotel.
Recommendedby Lena Wfrom Uppsala, Sweden
Fantastisk servicePosted Aug 24, 2014 on Hotels.com
Jag och min man är jättenöjda med vår vistelse, hotellet har det bästa läge man kan tänka sig och personalen är hjälpsam och trevlig. Vi behövde bara uttala ett önskemål så gjorde Angelo i receptionen allt för att hjälpa oss både praktiskt och med tips. Vi kände oss verkligen välkomna från första stunden och vi skulle inte tveka att rekommendera hotellet till våra vänner.
for Everyoneby A verified travelerfrom Wales, UK
Very close to all that Fiscardo has to offer....Posted Jul 2, 2014
Pros: All of the facilities ie the supermarket & restaurants were within a stones throw.
Cons: Only the addition of a pool!
Location: Eat drink & be merry...Plenty of well organised boat trips & the beaches were also walkable.
Great stay in a prime location. Would have liked to have been advised prior to our journey that the main road to Fiscardo was closed on account of the 2 earth quakes this year. Also to best beach on the island Myrtos was closed. Apart from this we had a good holiday in one of the best apartments/suites we have stayed in.