Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Ian from Newcastle upon Tyne england

Relaxing Night Away

Posted Jun 9, 2014
Pros: As above
Cons: As above
Location: Floors. Castle and. Gardens were good-free entry if you stay at the Hotel.Melrose is a pleasant little town.
My wife and i hadn't staryed at this hotel for a few years. The last time we were there we thought it looked a little tired. The owners have clearly spent some serious money refurbishing it and it was very swish. The staff were very efficient and the evening meal was of a very high standard with excellent unobtrusive service. The menu is vey fairly priced and offers a wide range of choice. Breatfast was very relaxed and the "Full Scottish" will sort most people out for the day! In terms of room we had a 4 poster room which was spacious and comfortable. My only slight criticism is that is had potential to be a bit stuffy as. I could not open any of the windows in the room itself. However that is but a mere trifle-we will definately be coming back and. I will bring some friends and golf clubs next time! Finally I suspect that this is a hotel which is probably better for couples and older children than young families although it is well placed as a base for attractions in the. South of Scotland.
5 out of 5
Recommended
for Couples
by Chris f from Whitley bay

Terrific weekend treat

Posted Apr 29, 2014 on Hotels.com
A random choice for a romantic weekend and we hit the jackpot. Great hotel, great staff and great food.Please try it you will not be disappointed ,we certainly will.
5 out of 5
Recommended
for Personal Event
by EMC from Carnoustie

Great choice!

Posted Apr 5, 2014 on Hotels.com
Lovely old building in beautiful landscape; the warmth of the open fires was matched only by the warmth of service. We'd planned to eat out on one of the evenings but the food was so good we ate in on all three…a great way to celebrate my husband's birthday.We'll be back!
5 out of 5
Recommended
by M Watt from Borders

Beautiful hotel

Posted Feb 11, 2014 on Hotels.com
It was really nice to stay this hotel,lobby,front,bar,sitting rooms,bed rooms,all are beautiful. But I would say,breakfast was not good, was not tasty.except for it all great
4 out of 5
Recommended
by John Costigane from Warwickshire

Relaxing and Tranquil

Posted Oct 7, 2013 on Hotels.com
An old world Scottish feel with great food, pleasant staff and lovely surroundings made this a very enjoyable stay. The decor is a traditional which suits the building and while the rooms are a bit tired, they are clean and the tiredness gives the place a lot of charm and character. Great selection of whisked as well!
4 out of 5
Recommended
for Couples
by A verified traveler from nz

Another Kelso

Posted Sep 21, 2013
Pros: Warm,friendly welcome, porter carried bags to room (no tip taken!) lovely fires in reception, lounge etc..
Location: Good Border location for various visits,Abbotsford,Floors Castle,Melrose etc., pleasant rural spot!
Pleasant experience, good chat with fellow travellers.
5 out of 5
Recommended
for Business Travelers
by tilney98 from Northamptonshire

We will be back!

Posted Sep 1, 2013 on Hotels.com
We stayed for one night as we had a business meeting the following day. Room was lovely, bed very comfortable and so good to have a lovely large bath and bathroom. Quality toiletries and even a tray for tea/coffee, something you don't often find in 'top' hotels - I have never understood why. We had an issue during dinner but was handled very well and much appreciated. We hope to be back very soon.
5 out of 5
Recommended
by Jill from Stamford, UK

Beautiful place!

Posted Jul 27, 2013 on Hotels.com
What a beautiful hotel in a ideal setting. We stayed there to go to The Open. The town of Kelso is beautiful. The food was wonderful. Only problem was the heat and no air con. Otherwise, we will definitely go back and play some golf.
4 out of 5
Recommended
for Couples
by Carol from Carlisle, Cumbria, UK

Great for relaxing stay

Posted Jul 9, 2013
Pros: Food
Location: Lovely location with outstanding views. Lovely gardens.
The staff were delightful, helpful and polite. Our room was on the ground floor. The room was good with an extremely comfortable bed. It was slightly let down by the bathroom, I could only describe the roman blind and being in rags, it should be replaced as a priority. The food was fabulous, a fine dining experience. Breakfast was excellent, my kipper was very tasty. Very relaxing stay.
5 out of 5
Recommended
for Couples
by Harriet from England

A splendid getaway

Posted Jun 24, 2013 on Hotels.com
The hotel is utterly beautiful and so impressive to drive up to. The rooms are clean, very comfortable and well decorated, whilst the common rooms feel homely and warm. The grounds are bursting with activities (golf, fishing, you name it) but for the less adventurous, are great for a short stroll. The local town of Kelso has brilliant pubs and shops if you fancy eating out of the fine restaurant. The inclusive breakfast is a huge reason to return: a full Scottish breakfast that will save you the need to eat all day!