Children's play area - outdoor

Reviews of Kennebunk Gallery Motel & Cottages

2 out of 5
Kennebunk Gallery Motel & Cottages
65 York Street, Kennebunk, ME

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 602 reviews" "
Rating 8 - Good. 221 out of 602 reviews" "
Rating 6 - Okay. 58 out of 602 reviews" "
Rating 4 - Poor. 24 out of 602 reviews" "
Rating 2 - Terrible. 8 out of 602 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Very cozy place to stay. Felt safe and staff was friendly.
Stayed 1 night in Aug 2023

8/10 Good

tina

Traveled with partner
Liked: Property conditions & facilities
We found this on the road--cheap, clean and perfectly servicable place to crash for a night--Vietnamese rice and noodle place a couple of minutes away was top notch--they kindly let us have late check out at noon but loud knock by unfriendly staff at 11:45 kind of disrupted our peaceful morning. Otherwise recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

bruce

Stayed 3 nights in Oct 2023

10/10 Excellent

James, Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stand alone units and in nice shape
Stayed 1 night in Oct 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late and left early. The room met our needs so that we could continue along our trip.
Stayed 1 night in Oct 2023

8/10 Good

Robyn

Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Stayed 1 night in Oct 2023

8/10 Good

Jeffrey

Stayed 3 nights in Oct 2023

10/10 Excellent

Albert L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

6/10 Okay

JINJING

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Josefa

Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to places we wanted to go. Price was reasonable. Clean room and friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Willson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kristine

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

2/10 Terrible

Sherri

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away
This Motel is not worth it. Run down, not safe, no locks on inside.
Stayed 2 nights in Sep 2023
Response from Katherine Toth on Sep 26, 2023
Thank you for your recent feedback as it helps us improve our services. We are sorry to hear that you were not satisfied with your stay at our property. Although, we are a little confused as to your review. All the motel rooms have 2 locks on the door that lock from the inside. One being the regular lock and the second being a deadbolt. I can guarantee this is a very safe place. In fact, Kennebunk is rated the "safest" town in Maine. As far as your comment being run down. Yes, we are an older property but we are constantly doing repairs/renovations. In fact this past spring all the motel rooms got new carpeting. Other renovations that were done this past spring was a brand new driveway, new kitchen in one of the cottages, 2 of the units were re-painted and the list goes on. We wished you would have said something when you were here, none of this was mentioned when you came into the office the next morning to check out.

10/10 Excellent

Shelby

Stayed 1 night in Sep 2023

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cute but poor sleep
Cute and met all our needs however the mattress was very uncomfortable so we slept quite poorly
Stayed 1 night in Sep 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant room and staff are wonderful.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Kennebunk gallery. The owners were very friendly and helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service
The room was exactly what we needed. If you are planning on spending most of your time at the hotel, this might not be the place, but I’d you need someplace to crash, this is an awesome location!
Stayed 3 nights in Sep 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and quiet place. Great large pool! Would definitely stay there again next time I’m up that way
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The grounds were well kept with a large pool. It is older and the motel rooms are dated, but you do have a fridge. If I stayed again, would stay in cottages which have microwave. Dishes , table and are roomy. Motel room could use more outlets and lighting-convenient locations and reasonable prices.
Stayed 2 nights in Sep 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay with great owners. Grills provided and an awesome pool. Pet friendly. Couldn't have been better.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joe

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Liked: Amenities
This was a hidden gem of a property.
Stayed 1 night in Aug 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
This is not a modern motel, but I didn't expect it to be. Old fashioned cottages (separate buildings). Very spacious and clean. A little dark from my car to the front door (at the rear of the building facing a lawn and pool area). But overall a very good value.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are hard, you only get two pillows to a bed. The shower is tiny, stand up only, no tub. Water pressure was very strong but it was challenging to be able to rinse all body parts due to how tiny the shower was and the shower head didn’t move much. The room was small which is fine but it was cluttered with too much furniture. If it was de-cluttered and had smaller TV stand the room would look and feel bigger.
Stayed 2 nights in Aug 2023

4/10 Poor

Louis

Our stay was only so so, hot water came and went. Beds are small but it was cheap and available.
Stayed 1 night in Aug 2023
Response from Katherine Toth on Aug 23, 2023
Thank you for your recent response as it helps us improve our services. The room you booked was for 2 double beds, we do have rooms with queen beds as well.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ju
Stayed 2 nights in Aug 2023

10/10 Excellent

Leah

Stayed 1 night in Aug 2023

10/10 Excellent

Candace N

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay there. It gave me everything that I was looking for.
Stayed 2 nights in Aug 2023

8/10 Good

Reeza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property owner is very pleasant
Stayed 1 night in Jun 2023

10/10 Excellent

Russell

Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Isabelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a vraiment apprécié, hyper calme, une belle piscine, on a tout adoré!! Et la propriétaire est super sympathique et présente.
Stayed 4 nights in Jul 2023

8/10 Good

John

Stayed 2 nights in Jul 2023

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
Easy to get to room. Had a little patio. But no ice and no coffee maker, which was a big inconvenience. Everything else was fine.
Stayed 2 nights in Jul 2023

4/10 Poor

Catherine

Traveled with partner
Horrible disinfectant smell in the room, apparently from the AC unit. Had to shut it off and open doors and windows to breathe in there. No screen door, so bugs came in. Windowsills were filthy. Sheets were very old. It’s cheap, but you get what you pay for.
Stayed 1 night in Jul 2023
Response from Katherine Toth on Jul 14, 2023
Thank you for your recent feedback as it help us improve our services. We use lysol to disinfectant the rooms in-between check-outs. As far as it coming from the ac unit we did not notice any smell coming from there this morning?! The motel rooms do not have screen doors as most lodging properties do not. The windowsills in the motel section were cleaned throughly this morning as it was overlooked prior. We are constantly purchasing new linens and towels and replacing older worn out ones throughout the season.

10/10 Excellent

David

Stayed 1 night in Jul 2023

2/10 Terrible

Debbie

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
When we arrived the room was not cooled even though it had a air conditioner in the room. Nothing was plugged in not even the lamp. It was 85 degrees and muggy that day. The air conditioner should have been on. I had two rooms booked neither room was cooled. I turned one air conditioner on, after the clerk re-set it. I went for dinner and the room was still hot when I returned. In my room after the air was turned on was still hot. The air conditioner had stopped. The clerk said that the fuse was blown. She had to re-set it. This is not a pleasant way to start a stay at a hotel.
Stayed 2 nights in Jul 2023
Response from Katherine on Jul 9, 2023
Thank you for your recent review as it helps us improve our services. Sorry the rooms did not have the ac's running when you checked in. We had reset one of them and it was working fine after. Not sure why you had turned it off after therefore resulting in the room not getting cool. The other unit the breaker got tripped when you turned it on due to someone switching the outlets it was plugged into. We were able to quickly correct it after you checked out and haven't had an issue since.