Ratings based on 23 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
for Business Travelersby Michelle
Posted Jun 30, 2013 on Hotels.com
for Business Travelersby A verified traveler from Kennesaw, GA
Unsatisfactory front deskPosted Jun 10, 2013 on Hotels.com
Jessica was terrific, but the 2nd shift attendant, Bill, was not only useless, but was insulting. He should be fired.
for Everyoneby A verified traveler
Not recommendedPosted Apr 10, 2013
Saw the good reviews but very disappointed. Received a call to see if we were still coming because front desk left at 11:00pm. Other hotel guest were sketchy. Room smelled and pulled back sheets to find black lint. Made me think it hadn't been washed. Accidentally stopped by another extended hotel thinking it was what we had reserved. The front desk person very nice and hotel looked nice should have paid the extra money. Yuck
for Everyoneby A verified traveler
Affordable and comfortable.Posted Apr 4, 2013
Staff was very helpful and friendly. Would not hesitate to stay again.
for Everyoneby Gina from Mobile, AL
Would NOT suggest to anyone EVER!Posted Apr 4, 2013
Pros: The night shift personnel upon our arrival was friendly and professional. He would be better suited elsewhere.
Cons: Too many to name!!
Location: The location in general is good (located close to mall, restaurants etc) Hotel pails in comparison to surrounding area.
One of the worst hotel stays I have ever experienced! We specifically requested a NON-smoking room. Alot of good that did, when the entire hotel REEKED of smoke and had a musky odor. Luckily I keep Febreeze in my car. Because, once we made it to our room, the smell was so bad we had to open a window and spray down the entire room. My poor daughter had to hold a shirt over her nose going down the hallways to the elevator. When we finally get room aired out and try to sit down for a cold soda, we find out the ice machine does not work! Hoping for a better morning, I take a shower only to be surprised with a lil something still on the towel (which was supposedly a fresh towel). Disgusting!!! We would've checked out right then but had nowhere else to stay. Fortunately, we were able to make other arrangements on Sunday eve. So, while I stayed with friends, my husband went back to the hotel to gather our things and checkout. As funny as it may sound, when he tried to check out the clerk asked to wait 30 minutes to do so ... because the system was down. My husband said that we were very unhappy with our stay and that we would deal with it later in the week when we returned home.
Outside appearance is decievingPosted Jul 23, 2012 on Hotels.com
If I had not prepaid and for only one night I would have stayed at another hotel/motel. The room smelled like the carpet needed cleaning. The bathroom needed a more thorough cleaning. I will not recommend this place to anyone and I will not stay there again.
for Personal Eventby A verified traveler
Posted Jul 17, 2012 on Hotels.com
I got a wake up call at 5 and then 5:30 am on both morning's that I didn't request. My room was not cleaned after the first night and I did not get freash towel's or shampoo..I've stayed at several hotel's the past 2-3 months and didn't have any problem's.
for Everyoneby Amy and Nick from Colorado, USA
Great for an Overnight StayPosted Jun 21, 2012
Location: The hotel was hard to get in and out of and is a little off the highway.
The hotel is a little hard to find with another extended stay hotel just up the road. It was very busy with a lot of residents. The room felt a little small but the beds were comfortable and for the most part it was quiet, but with as busy as it was there was some door noise and an argument in the parking lot. The hotel has a contemporary feel. We were okay staying overnight but probably would not stay for an extended period.
for Personal Eventby Stephanie
Posted May 31, 2012 on Hotels.com
This was absolutely the worst hotel I have stayed in! If it wasn't after 9, I would have foundanother place to stay. The hotel was VERY dirty and smelled. Floors were sticky and tiles loose in the bath. Also, the hotel staff did not understand that I had pre-paid through hotels.com and wanted me to pay again. I would not recommend this hotel and will not stay at this chain again.
for Everyoneby Johnny from Denver
A nice place and great value.Posted May 30, 2012
Pros: Price, friendly staff, no surprises.
Cons: Hard beds, like every hotel. Rooms are bland. No thermostat on heat-cooler, so it requires frequent adjustment.
Location: Near Interstate, college campus. Check out the excellent Civil War railroad museum in the historic old town. It's affiliated with the Smithsonian!
A nice place and great value. No frills at all, but quiet, safe and convenient. Know the extended stay customs, like the lack of breakfast bars and daily room cleaning. The mall, movies and chain stores are nearby, but a stiff walk on a hot day. Staff ranges from OK to friendly. Glad I found the place.