Ratings based on 70 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Mexico D.F.
9 DAYS IN SUN SUITESPosted Jan 8, 2015
IN SOME MOMENT THE KEY DID NOT WORK AND THE RECEPTION WAS CLOSE AND IT WAS RAINING :(
for Business Travelersby A verified travelerfrom Norcross GA
Close to my WorkPosted Jul 25, 2013 on Hotels.com
My A/C did not cool. I called down stairs to the front desk, told about it, they say to put it on low and wait 20 minutes, that it should work, but it did not. I spent all night with hot air in my room.
by carlfrom alabama
not applicablePosted Jul 16, 2013
Cons: more soap and hair shampoo
room supplies are minimal--one bar of soap, no shampoo. in other words, no extras. breakfast not provided. towels were nice.
for Couplesby Sucker
Posted Jul 8, 2013 on Hotels.com
for Couplesby Cierra
do not waste your moneyPosted Feb 25, 2013 on Hotels.com
i decided to get this room because it seemed nice and it had a really good price. when it was time to check in the front desk lady took FOREVER. got into the room there was still maintenance supplies left in the room. there were no extra pillows that i specially requested. the shower trim in the bathroom was dangling on the shower knob. holes in the shower curtains. there was no mattress cover only sheets on top of sheets. and what my stay even worse was that they couldn't extend my stay over the phone (had issues with my car and i knew i wouldn't make the checkout time) i had to leave the room to checkout and check back in. on top of all of this i was NEVER checked in to begin with?!!! then i had to pay again which was more expensive then hotels.com. NEVER AGAIN WILL I WASTE MY $$$$ at this place.
by A verified travelerfrom Atlanta
nightmare hotel!!!!Posted Jan 8, 2013
Cons: Dirty soiled bed linen. Filthy shower!
Walls are horribly thin, I could hear the couple next door having sex!!! Once they left I thought I could relax. I pulled the covers back and the bed linen had BLOOD on it. I called the front desk again, they moved me to a different room. The bed linen was dingy /dirty. The towels were soiled as well. It was 1:30 in the morning so I spread my own towels and slept on the corner of the bed on towels. It was the worst hotel experience ever!!! I will NOT recommend this nightmare of a hotel to anyone!
Recommendedby A verified traveler
Posted Sep 4, 2012 on Hotels.com
Recommendedby A verified traveler
Posted Jul 21, 2012 on Hotels.com
Recommendedby Vicki B
Bare bones but mostly clean place with KitchenettePosted Jul 17, 2012 on Hotels.com
First thing I did when I arrived in the room was tear the covers off the bed to examine condition of sheets due to some negative reviews I had read. Sheets looked very clean, but there was a live small cockroach on the sheet. Otherwise the place really was clean and had no bad odors. How did that roach get there? It's got a nice kitchenette and the shower worked well. It wasn't really comfortable due to not enough pillows on bed, low bed, cramped space, etc. The towels were pretty thick and nice for the price of the place. There was a sign outside our room requesting that pets use designated pet stop areas, but I never saw where the pet stop area was. I'd stay there again if I couldn't find anything better for the price, but would not be delighted to do so.
for Overnight Stay Before Destinationby A verified traveler
Posted Jul 6, 2012 on Hotels.com