Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Raleigh,NC

Great area

Posted Mar 25, 2015
The staff was helpful and nice. The rooms are just right and offer everything you need. The only thing i jad an issue with was the shower. The shower head didn't work that well. The water barely came out. Other than that, it was great!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 横浜市

グロスターロード駅近くの快適なホテル

Posted Feb 22, 2015
Pros: ロケーション、スタッフの対応。
Cons: シャワーの水圧。
Location: 治安もよく、駅の近くにはレストランやコンビニエンスストアもあり便利です。
5泊しましたが快適でした。部屋にバスタブが無かったことと、シャワーの水圧が弱かったことを除けば、不満な点はありません。スタッフも親切で周りの環境もよく、交通の便も良かった。次回ロンドンに行くことがあれば利用したいと思います。
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location away from the 'tourist mile'.

Posted Jan 30, 2015
Pros: Location. Clean. You get what it advertises.
So close to the tube, great shops, pubs, Hyde Park and the history of the district. I love a smaller hotel where the staff actually talk to you. Room was clean and quiet. Will certainly stay there again.
4 out of 5
Recommended
for Business Travelers
by Kårefrom Oslo

Good and clean hotel

Posted Dec 16, 2014 on Hotels.com
Stayed at Villa Kensigton for a conference. It was good location, close to subway and direct line to Piccadilly and Heathrow. Nice clean hotel with some nice restaurants close by.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kiev, Ukraine

Great location, extremely helpful staff

Posted Dec 11, 2014
Pros: Staff and location
Cons: could be a bit renovated
The hotel is comfortable located 5-minutes away from the tube. Room is quite spacious as per London' standards, breakfast is good. The staff is outstanding, helped significantly with heavy luggage and tons of litter we left repacking our shopping.
4 out of 5
Recommended
for Getaway With Friends
by Charlottefrom Vejle

Godt udgangspunkt for centrum af London

Posted Nov 27, 2014 on Hotels.com
Et godt hotel til prisen og beliggende få minutters gang fra Glouchester Road underground station. Udmærket kontinental morgenmad. Vil gerne bo der igen.
4 out of 5
Recommended
for Business Travelers
by Sarahfrom Portsmouth

Good Value

Posted Nov 18, 2014 on Hotels.com
Good basic room and very clean. Window didn't open, but that didn't matter as the air-con worked well. Fairly firm mattress (perfect for my back!). Friendly and helpful staff. Wide choice for buffet breakfast. Good value for the price. Would definitely stay there again when in London for business.
3 out of 5
Recommended
for Couples
by A verified traveler

Eh, not bad for the money

Posted Nov 13, 2014 on Hotels.com
Small rooms, decent continental breakfast
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Cute hotel in great location

Posted Nov 12, 2014
This was my second time in London and I stayed at this hotel both times. The location is perfect. The neighborhood is full of beautiful old homes. There is a tube station nearby that will get you to most destinations in London as well as Heathrow airport. Plenty of buses stop nearby too. The hotel staff were very friendly and helpful. The continental breakfast was new this time and much appreciated! The hotel is very charming.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Kind and clean

Posted Nov 1, 2014 on Hotels.com
Nice place to live at - with very friendly, Italian staff. And breakfast was quite good. Close to the subway. I will come back to this clean hotel in Kensington.