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Hotel goes out of its way to make guests feel at home, e.g. Free drinks in the rooms, generous quality toiletries, very comfortable beds, great TV and Wi-Fi technology, free use of smart phones, free use of quality umbrellas, prepared to make your own choice of dish in the restaurants, etc. 5 star ...
This hotel is beautiful. Opulent. But our room was so tiny we could hardly be in it together. And there was only two of us. I would probably make a better go of asking for a bigger room next time. Having said this we were treated like royalty.
From the time we arrived (3:00 am), we felt welcome. The staff were attentive and prompt in taking care of us. The room was welcoming and well aired. Immaculate and very comfortable. Breakfast was delicious and the service, top notch. Room Service was excellent. All in-house food was also delicious. ...
We enjoyed our stay at the Pelham so much. The location is perfect being across the street from the tube station. The staff was very friendly and helpful. You can buy tickets for attractions from the concierge who also will assist you with directions etc.
Upon entering the hotel I was impressed with decor and impressed with how accommodating the staff was in fufilling all of my request. In addition, it was quite convenient that I was provided a cell phone for all of my calls and was also able to use google maps to map out my travels. The rooms are ...
My friend and I were satisfied with this hotel for the price. The two-twin room was very small, but clean, and was exactly what we needed for our stay as we would not be in the room much. Located in a good neighborhood, a very short train ride form the major London attractions. Would stay here ...
Very nice older building that has been updated. Rooms were nice with great bed, had plenty of room. Could walk around and see things. Kensington Gardens and Hyde Park are nearby. We love to walk so we could get around easy. Staff were very helpful.
Handy little apartment with convenient location - a bit darknbut well set up and good for s family of 4, in particular the kitchen was well set up with everything needed.
The apartment was great and comfortable with all facilities available.. It was in the second floor with no lift for our heavy bags.. The apartment was cold despite they tried to fix it but it went down again...
A welcoming and lovely hotel in the heart of South Kensington. Delightful dining, living rooms and bar. Superb and attentive staff who make every effort to assist. By far a beautifully run hotel with an intimate atmosphere.
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