Ratings based on 106 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Check inPosted Jul 15, 2014
Lots of confusion with checking in although all the rooms were booked in advance
by A verified traveler from Manningtree
Near to Canterbury city centre - poor food!.Posted Jul 9, 2014
Pros: Clean well pepared rooms.
Cons: Price and quality of food.
Location: Canterbury has much to see all with close walking distance.
We booked two rooms for 3 adults and two children under five.We were pleased with our accomodation and the reception staff who were very helpful. The city centre was a ten minute walk and has much to offer. After a long day with two young children we decided to eat in on the first night. The bar meals were very expensive and poorly prepared! The deep fried fish, some of which was over cooked and some of which was under cooked. The Fish platter sharing for two were small portions for the price, and the mixed bread basket consisted of white sliced bread with the crusts off. It is not far to walk into the city centre for a wide choice of food outlets of all types.
for Everyoneby Peter from Norwich
Convenient for City and to DoverPosted Jun 14, 2014
Pros: Excellent first impressions followed by efficient staff and beautiful public rooms.
Cons: Are already enlarging hotel. Difficult to add as only a 1 night stay.
Location: On the road out of Canterbury leading to Dover where we were heading for. Little time to see City's treasures.
Arrived earlier than planned but room was ready and we had quick access. Situated in large grounds with good outdoor sitting experiences. Was close to Canterbury City Centre and were provided with a City Centre map by staff.
Recommendedby srt from kent
noisey roomPosted May 20, 2014 on Hotels.com
do not stay in room 109 as overlooking dirty roof , building site and next to kitchen extractor pipe that is in use all afternoon until they finish cooking and then start again at breakfast time causing a loud vibration in the room even when you turn the tv volume up and it sounded as Riverdance were rehearsing above us
for Personal Eventby A verified traveler
Posted May 13, 2014 on Hotels.com
Recommendedby martin from belper
Posted May 2, 2014 on Hotels.com
Good room, they gave us an upgrade on arrival. nice big bed
for Everyoneby Geetel from London
A CANTERBURY STAYPosted Apr 25, 2014
Pros: Liked the appearance of the hotel ,both inside and out. We much appreciated the welcoming and friendly staff. had a well appointed, comfortable room
Cons: We felt that the breakfast was too expensive for us, It would be great to have an a la carte menu, for those with smaller appetites !
Location: Not far from Canterbury Cathedral and the shopping area. Hotel has helpful maps and brochures
An excellent overnight stay in a lovely hotel ,set in lovely grounds
for Everyoneby James from West Sussex
Victorian Gothic architecture fused with modernPosted Apr 23, 2014
Pros: The fact that it was well set back from the main road which cut out traffic noise
Cons: We found that the cost of the breakfast-which was not included in the overall price-was too high, and it was a standing charge no matter what you ate
Location: It was fairly central, and buses could be taken into the main town, but like all busy cities the cost of parking is phenomenal
It was a comfortable stay overall. Staff were accommodating and the room was well equipped and comfortable
by A verified traveler
Abbots BartonPosted Mar 27, 2014
My room was on the third floor and small and dingy. The desk was also the dressing table and was not very comfortable to work at. Evening meal was tasty although expensive. I had booked a 3 night stay, but due to a family crisis, was only able to stay 2 nights. In spite of explaining the circumstances, the hotel refused a refund for the night not stayed. I feel that in the interests of goodwill, this refund could have been made.
for Everyoneby A verified traveler
Fantastic hotel - 10 minutes from city centrePosted Feb 23, 2014
Pros: Excellent accommodation. Fabulous food.
Location: 10 minutes walk to city centre and the cathedral. We were able to walk the city walls. There is a castle and also St Augustine's Priory.
Comfortable stay in this hotel which started with a friendly and efficient welcome. The room was a good size, extremely comfortable and very clean. The meal in the restaurant was reasonably priced - we enjoyed three courses of fine dining on two of the nights during our stay. All the staff were friendly and made our stay very good. On leaving - assistance was offered by three separate staff as we left the room and subsequently the hotel. We would definitely stay there again.