Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk

Perfect walking distance from City Centre

Posted Jun 21, 2015
Pros: Very quiet , a high standard of fixtures and fittings, superb cleanliness , good parking and all within walking distance of the city centre.
Cons: Extractor fan in the bathroom and a small magnifying mirror for putting on make-up.
Location: Within walking distance of the city centre and excellent parking in the hotel grounds. The city is vibrant with shops, cafes and the Cathedral.
The staff were very welcoming. The room was excellent with good facilities and the standard of cleanliness was superb. Being set back from the road in it's own grounds, the rooms were quiet. There was parking available close to the hotel entrance and seating outside to enable you to sit in the sunshine and enjoy the gardens.
1 out of 5
by A verified traveler from London

Noisy from the generator and the floor vibrated.

Posted May 27, 2015
Pros: Location, 10 min walk into town
Cons: Never ever put anyone in room 109 or the room next day or anywhere near the kitchen area.
Location: The Cathedral
Terrible. We stayed one night and all because we asked for a double room, we were in a room above the kitchen. The generator or whatever from the Kitchen was so loud in the evening and the morning, the floor vibrated. Being on hols for the weekend and we don't get much chances to go away, we were looking for a peaceful quiet chill out period, but instead i came away with a pounding headache. We complained & they couldn't do anything other than offer a measly £50 compensation. The room was a complete waste of money (and it wasn't cheap!) as have come away more stressed from the noise than before we went. The make matters worse, there was no other room available so couldn't move us, we had to put up with the noise /vibrations in the evening and then again from 8am onwards the next morning. There was no manager on site, we were promised a pcall on Tuesday by the manager and have got nothing so far hence the disappointing score for the hotel staff. I will be writing to the hotel direct and Expedia to complain about this.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service

Posted May 4, 2015
Pros: Location and staff.
Cons: Shortage of parking on site when a wedding is on. The booking states FREE Parking but guests are expected to pay for local parking should the hotel ca
Location: Close to Canterbury town centre and transport links.
Well positioned for all things Canterbury. Very helpful staff who forewarned me regarding a possible shortage of parking spaces prior to my arrival.
4 out of 5
Recommended
for Couples
by A verified traveler

Excellent Hotel.....Apart from the beds!

Posted Mar 17, 2015 on Hotels
The hotel is a very relaxing place to stay being in a quiet location well away from the road. All the staff friendly and very helpful, food is excellent, (breakfast is very good) prices in the hotel are reasonable. The one downside, as other people have commented, the beds are not comfortable! we booked a double and our bed was two twins locked together, big ridge down the middle and too soft. Overall we would highly recommend this hotel, we had a lovely stay.
5 out of 5
Recommended
for Couples
by A verified traveler

a lovely spring weakened

Posted Mar 10, 2015 on Hotels
We had a lovely weekend but we were on the third floor and one can hear the pigeons in the eaves I also think that although breakfast was nice it did not warrant the price of 12.95 each
5 out of 5
Recommended
for Business Travelers
by Tim from Poulton le fykde

A*

Posted Mar 6, 2015 on Hotels
Stayed two nights I must say the most polite and attentive staff Ive ever encountered and I stay in a lot of hotels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
カンタベリーの駅からは少し遠いですが、部屋の装飾やスタッフは非常に好ましかったです。バーに取り揃えてあるお酒の種類も多くてよかった。
4 out of 5
Recommended
for Business Travelers
by Annette from Henley-on-Thames

Very Satisfactory

Posted Feb 20, 2015 on Hotels
An overnight stay to look at Canterbury Christchurch University. Short walk to town and sights. Staff very professional and helpful. Would stay here again if ever I find myself in Canterbury.
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful and relaxing hotel

Posted Jan 29, 2015
Pros: The history in the architecture of the building and the trees and wildlife :)
Location: It is a short, easy and safe walk to the historic city centre with roman wall and iconic cathedral and much more!
I loved every second that I was in this hotel. It had a lovely, relaxing atmosphere, it is clean and comfortable and is only a short walk from the city centre. I can't wait to find an excuse to stay here again! :)
5 out of 5
Recommended
for Couples
by Stephanie from Lille

Très bon hôtel

Posted Jan 11, 2015 on Hotels
Très bon hôtel, très douillet et calme. Service impeccable. Hôtel proche des commerces.