There were some really good things about this hotel. For one thing, we came in early on the ferry from Calais at 12:00. The staff very kindly made a room available for us by 2:00- just time for a walk and lunch. Also the bed was comfortable, the water in the shower nice and hot, and even though it’s a very old building, everything was clean. On the not so good side these rooms are SMALL. Think cruise ship small. Having read the reviews, we spent extra for the deluxe room with balcony and it was still a squeeze to get around the bed or open a suitcase. Also, they have a sign at the front desk saying they are unable to call a taxi for you. For international travelers, using the phone can be difficult. Many times we have relied on the front desk to contact a taxi for us and I am unimpressed that this hotel declines to help guests in this way. Incidentally, the room I booked was £120 on Expedia or £137 through the hotel website. I am a Best Western platinum member and would have gladly paid the extra to book through the hotel EXCEPT the hotel wanted an additional £72 for taxes and fees while Expedia charged only £20. I was unwilling to spend €70 more just to book direct so I prepaid on Expedia.
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