Ratings based on 38 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby April from Cambridge
Great weekendPosted May 6, 2014
Nice quiet private room number 33 in the annexe next to the spa.Great choice of breakfast.Spa facilities great.Would return.
by A verified traveler
Brandshatch Hotel & SpaPosted Feb 16, 2014
Pros: Staff were friendly - but the service was inconsistent
Cons: Needs a full refurbishment - and I think its way overpriced
Location: Not much near by - Blue water shopping centre (that's about it)
The room had mould and damp on the walls. The room and hotel wasn't properly heated, it felt very cold in the lounge/dining room. The food was very good in the hotel - but very expensive (an unjustified expense to charge high dining prices for bog standard pub food). The spa was ok -but they opened it up to the public, which made me feel a bit cheated in paying out the amount I did. The grounds are quite old - not that well maintained. Was okay/nothing special - I don't think it was worth the money.
Recommendedby A verified traveler from Kent
Brands Hatch placePosted Jan 13, 2014 on Hotels.com
Generally very nice. A little disappointed with the main meal but starter and dessert very good. A bottle of water for £4.50 seemed somewhat excessive
for Couplesby Beth from Ipswich
Simply awesome!Posted Dec 5, 2013 on Hotels.com
This hotel was so lovely! The staff were all so pleasant and attentive! The room was a decent size and the bed was really comfy! The spa was the highlight, lovely, clean heated pool and great sauna and steam room! The breakfast was plentiful and we left feeling very content and relaxed ready for a day of stressful shopping at Lakeside and Ikea! Will definitely be visiting again!
for Business Travelersby Kiel from Glasgow
Nice hotel, not much nearbyPosted Nov 29, 2013 on Hotels.com
Really nice hotel, service was great. Not much around the hotel.
for Couplesby Rebecca from London
Midweek GetawayPosted Nov 9, 2013 on Hotels.com
We were very impressed with this hotel, the room was lovely, clean and well apportioned. The staff were very helpful and attentive. Our reason for visiting was to attend a driving day at Brandshatch, we arrived to longfield by train from London and got a taxi from the station which cost £10. If you are planning to do the same I would recommend getting a taxi to brandshatch as the walk was long and not fun in the rain as there are no footpaths and although on the map it looks close the actual entrance is the opposite side to the hotel. However this did not take away from the fantastic stay we had, the dinner in the bar was lovely, the leisure facilities were clean and nice and quiet so we could fully relax on our day off. Fully recommended and we would go back!
for Couplesby A verified traveler
Posted Nov 8, 2013 on Hotels.com
for Couplesby Christina
Posted Oct 25, 2013 on Hotels.com
for Everyoneby Rebecca from Cambridge
Excellent hotel and fantastic staffPosted Oct 19, 2013
Really close to Brands track, making our race weekend a perfect stay. Great food and couldn't fault staff, so accommodating. Will definitely return.
for Business Travelersby Dunk from Leicester
Friendly, quality hotelPosted Sep 14, 2013 on Hotels.com
Comfortable, friendly hotel with an excellent standard of decoration. Hotel is set in nice gardens.