Ratings based on 116 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Bath
Posted Mar 31, 2015
Pros: The staff made the stay a great experience.
Cons: A quite area for residents away from functions being held in the hotel.
Location: Ideal location for hitting Maidstone or the medway towns.
Great staff, brilliant breakfast very good all round experience.
for Everyoneby A verified travelerfrom Northern Ireland
Close to motor way links and townsPosted Mar 9, 2015
Hotel staff are friendly and happy to assist. Hotel decoration is slightly dated. I was disappointed that check out is at 11am, majority of hotels offer a 12pm check out. Would I stay again, yes if the rooms were at a reasonable price or on offer.
for Couplesby A verified traveler
Valentines treatPosted Feb 16, 2015
Pros: location, cleanliness
Cons: heat the swimming pool
Location: lovely little country pub nearby by doing excellent food, The Robin Hood
everything was great but was looking forward to using the pool etc and the pool was freezing unable to use. Very dissappointed. toilet didn't flush in room
for Everyoneby A verified travelerfrom Lancashire
Convenient hotel for accommodation in the Medway aPosted Feb 6, 2015
Pros: Friendly and low key unobtrusive staff. Pleasant and warm, real fires, cosy 'snugs'
Cons: More coffee in the room for do it yourself brews
Location: All the attractions of Rochester and Kent generally. History, shopping, scenery etc
Bed and breakfast to attend a funeral for which a reception was also held at the venue. The room was lovely and clean, and roomy. Too often 'basic' rooms are tight on space. Breakfast was all you could want. The reception was well run and appropriate for the occasion.
for Familiesby Kennethfrom Polegate Eastbourne
just like homePosted Dec 30, 2014 on Hotels.com
We don't go to other places much but we liked this hotel very much
for Business Travelersby Chris
Posted Dec 30, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Cork Ireland
HOMELY AND FRIENDLYPosted Dec 13, 2014
Location: Near Dickens World, shopping, Rochester, etc.
Every staff member whatever their role acknowledged us with a smile. The breakfast was fantastic and the lobby was lovely for sitting and chatting, with different open fires in different cubby holes. The room was spotless and the bed seriously comfortable. We had a brilliant night's sleep even though I can be insomniac, and there were many Christmas functions going on in the hotel that night.
for Familiesby Jillianfrom Wolverhampton
ExcellentPosted Dec 5, 2014 on Hotels.com
This is the third time we have stayed here as we have family in the area and as always really enjoyed our stay. Staff are always welcoming and helpful, rooms clean and comfortable and breakfasts plentiful and tasty.Will definitely be going back soon.
for Couplesby Brian
Posted Dec 4, 2014 on Hotels.com
for Personal Eventby A verified traveler
Good cistomer servicPosted Dec 3, 2014 on Hotels.com
The staff were extremely professional yet very friendly. Customer service was excellent. There were several office Chriistmas parties going on so hotel very busy. Room was very nice but found the bed a little on the hard side for my taste. Nice setting and plenty of outdoor areas to relax. This would be very nice I. The summer. Overall a very nice hotel