Ratings based on 178 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Dec 1, 2013
for Everyoneby Dave & Theresa from London
Break & WeddingPosted Nov 10, 2013
Pros: Friendliness of staff
Cons: Removal of the £3.95 bottle of water. Not sure if that is what we were supposed to make the tea with.
Location: Turkey Mill
Clean, did not realise until our return that evening, that there was no wet heating, we had to set the timer on the wall hung heater, but once turned on it heated the room satisfactorily. The staff were very helpful and the breakfast was plentiful and good.
for Everyoneby A verified traveler
Posted Nov 9, 2013
for Everyoneby A from oxford
Great hotel in perfect locationPosted Oct 30, 2013
Pros: Quite room and good selection of food in the restauarnt. We had a lovely anniversary meal and the Steak was beautifull
Location: Close to various motorways. 30 minutes to Bransdhatch and Bluewater. Maidstone town centre is 5 minutes by car
Enjoyable stay, staff very friendly and helpfull. Great location made it easy to get to Brandshatch and Bluewater shopping centre.
for Everyoneby A verified traveler from Sydney, Australia
Major hotel, best accessed by carPosted Oct 28, 2013
Pros: Friendly attiture of staff
Cons: Oh, replacement of the bed for starters and some attention to ageing infrastructure.
Location: The Chiltern Hundreds pub, walking distance from hotel, but across major roads, provided great pub grub for two dinners
This is a large hotel and clearly a stopover for coaches travelling to or from the continent. Large room, decor a bit tired and toilet not working. The WORST bed we have ever slept on, lumpy and squeaky. However staff were very friendly and helpful with directions, etc.
for Everyoneby unimpressed
Not as posh as I was expecting!Posted Sep 30, 2013
We were put in a room above the function rooms so had the 'pleasure' of the thump thump of loud music until 12.30am. The bar was tended by only trainees when there was a party of 80 guests attending. Service was also very slow in the evening due to there being only 1 bar person on duty. Restaurant staff at breakfast were pleasant. However the staff serving during a function we attended one evening failed to serve one of our table but started to dish out food to the next table and at the end of the meal poured the coffee with a 5 minute wait for those who required milk... The beds are creaky beyond belief, however the room was clean, tidy and nicely spacious.
for Everyoneby Steve from Peterborough
Great hotel close to Leeds CastlePosted Sep 26, 2013
We enjoyed a Sunday night stay in a Double Double room with breakfast. The room itself was excellent and a very good size. The bathroom was also very good with a great shower. The only downside was some noise from the main road that runs parallel to the hotel - the windows could do with an upgrade. The buffet breakfast was fine - English, continental, various cereal, fresh and dried fruit, etc. Check in was quick and smooth as was the check out. Overall we very much enjoyed our stay at the Hilton Maidstone and would definitely go back again.
for Couplesby brenda from melbourne
Excellent hotel in beautiful KentPosted Sep 22, 2013
Pros: Location, facilities including buffet dinner
Location: Visit Leeds Castle, Sissinghurst, other National Trust properties, and Canterbury
A good place close to the Ashford International rail station and a good location for exploring the Kent countryside.
for Business Travelersby CM
Convenient, standard hotel with lovely staff.Posted Sep 17, 2013
I didn't have time to check out the leisure facilities but this large hotel was clean, comfortable - all you would expect from teh brands standard offering. Reception staff were particularly helpful and engaging and for that they get a recommendation.
for Overnight Stay Before Destinationby Arthur from The Netherlands
Good locationPosted Sep 16, 2013 on Hotels.com
Unfortunatly the Hotel had a Dentist convention on at at 11pm they were making a lot of noise in the corridors. We had to get up and request they go eisewhere to talk and not outside our room. We have made managemant awhere of this.