Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near the Channel Tunnel

Posted Nov 6, 2014
The hotel is ok, near the Channel Tunnel. The staff is really nice and also the food is ok.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cumbria

Great position for the Euro Tunnel

Posted Aug 30, 2014
Pros: See above
Cons: I know it is difficult with internet signal, but the bar found it difficult when I wanted to pay by card. So improving that is the only thing.
Location: Great for us ( see above)
We stayed going to France and on our return. Going on our holiday we arrived late and were up early the room was excellent. On our return we had time for something to eat. We ate in the bar the food was lovely, maybe a touch pricey and my chips were a little cool for me but that is a pet hate of mine! We had a disabled room which I thought, was odd. Shower was low etc as you would expect in a disabled room. Not sure why we we were put in it as we had been booked for over 3 weeks. Everything else was great, staff very friendly and helpful and very clean.
5 out of 5
by A verified travelerfrom UK

Very Pleased

Posted Aug 24, 2014
Pros: Very clean and everything well up to standard and the staff were so helpful
Cons: Only one thing would be nice to have a few more tea etc as we had to go and ask for more milk and sugar which the staff provided right away
Location: We were there for a appt. which was just around the corner also the town was easy to reach
I would like to say that we were very impressed with the standard of the hotel would say that it is the best travel lodge we have stayed at,
3 out of 5
Recommended
for Business Travelers
by Brandonfrom Milwaukee, WI

If they updated every 20 years it would be nicer.

Posted Aug 22, 2014 on Hotels.com
Rooms need a serious update. Whoever painted the entire hotel obviously doesn't know how to paint. Carpet in hallways was all old and worn out. Entire hotel had a slight odor of mold to it.
3 out of 5
Recommended
for Families
by Sam

Room ok, just your average motel type place.

Posted Aug 22, 2014 on Hotels.com
Room was ok, but the random pair of someone else's pants (as in underwear) left for us in our room on arrival was rather revolting. We very gingerly put them outside the room & they were still there when we left the next morning! Not the best start! Other than that the room was alright, but quite a squeeze for 4 of us in the family room.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Aug 21, 2014 on Hotels.com
Check in very disorganised and disturbed by noise from room above. Little sound proofing and could hear every step from people above, when they got up at 5am for early departure. Hotel clean and breakfast good though.
4 out of 5
Recommended
by GRAHAMfrom SURREY

NO ROOM AT THE INN !!!!!

Posted Aug 20, 2014 on Hotels.com
THE HOTEL WAS OVER BOOKED ! I HAD TO TRAVEL TO MAIDSTONE TO THE MERCURE HOTEL. THE MERCURE WAS UNAWARE THAT A PARTY OF THREE WOULD ARRIVE. THANKS TO MARIA AT RECEPTION WE ALL GOT A BED.
5 out of 5
Recommended
for Families
by Jaqfrom Oldham

Very friendly

Posted Aug 18, 2014 on Hotels.com
Perfect for our ongoing trip to Eurotunnel. Very friendly staff. Bar meals a little overpriced but never the less they were good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nicky

Clean and convenient

Posted Aug 17, 2014
A convenient stopping off point in long way to Le Shuttle. Clean, comfortable and good parking. A good find.
4 out of 5
Recommended
for Overnight Stay Before Destination
by JDY1from Suffolk

Great location

Posted Aug 15, 2014 on Hotels.com
Just what we needed, lovely and clean to.