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Reviews of The Black Horse Inn

4 out of 5
The Black Horse Inn
Pilgrims Way, Thurnham, Maidstone, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 664 reviews" "
Rating 8 - Good. 159 out of 664 reviews" "
Rating 6 - Okay. 23 out of 664 reviews" "
Rating 4 - Poor. 4 out of 664 reviews" "
Rating 2 - Terrible. 6 out of 664 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, place to stay that is close to our friends house. Breakfast was fantastic and staff were all friendly and very helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here from the winding, single lane roads to the wonderfully laid out rooms. Staff were very friendly and I loved the unique fan placement on the wall directed exactly where I wanted it to be. Great night's sleep followed by a lovely cooked breakfast to get the day started right
Stayed 1 night in Apr 2024

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night until the pub had locked up
Stayed 1 night in Apr 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pub itself was like walking back in time, beautifully restored and full of character with so many nooks to relax in. We loved it and wished we had a local like this one. Owner and staff were extremely friendly and obliging. The room was clean and comfortable and suited our needs to a T. Thank you all.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Everything about our stay was excellent. It’s situated on a quiet country lane but very accessible to the M20. The chalet accommodation was immaculate, cosy and dog friendly. The inn is very characterful and quirky and the food was comparable to restaurant food with specials to suit anyone. In terms of value for money we could not ask for more. The owner, John is so friendly. It’s so well placed for an overnight stay on the way to the tunnel. We will definitely book here again. Wonderful!
Stayed 1 night in Mar 2024

8/10 Good

Stephen, Winchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation and pub food
Stayed 1 night in Feb 2024

10/10 Excellent

Gill

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We've stayed here several times before and this visit didn't disappoint. Lovely staff, comfortable and clean room. Lovely and quiet location. We were meeting friends for a special birthday celebration at the pub so it was lovely knowing we didn't have far to go at the end of the evening.
Stayed 1 night in Jan 2024

10/10 Excellent

Genki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal country pub
Comfy room, great food- lovely country pub
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Absolutely beautiful place to stay will definitely return
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Superb, had the dog with us and there was a doggy kit in the room. The meal was lovely in the pub, The room was spacious, clean and comfortable, overall excellent value for money, we will be back.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and food
Comfy clean accommodation and superb food, only criticism is that we could not get the towel radiator to work in the bathroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Tiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars 🌟
5 stars, staff very friendly and kind definitely recommend 🙌🎉
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Stayed 1 night in Nov 2023

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, friendly staff, great food, nice pub No negatives except there was no wi fi in the rooms which I thought there was. Apart from that highly recommended.
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Alison

Stayed 1 night in Nov 2023

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little stay away
We thoroughly enjoyed our stay, the whole place is a cute old English feel. Breakfast was amazing. Situated in the beautiful Kent countryside. Would recommend and look forward to returning for another little night away.
Stayed 1 night in Nov 2023

8/10 Good

steve, st neots

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pub, rooms away from main building. Evening meal was excellent as was breakfast. Rooms ok, could do with a little tlc. Overall very good, will stay here again
Stayed 1 night in Nov 2023

8/10 Good

Gerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

J

Stayed 1 night in Oct 2023

8/10 Good

Kevin

Stayed 1 night in Oct 2023

8/10 Good

Sarah

Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, quiet but still close to road network
Stayed 1 night in Oct 2023

8/10 Good

Ian

Stayed 1 night in Sep 2023

10/10 Excellent

Anne-marie

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely recommend Black horse inn was a fabulous stay nothing was to much trouble the wonderful staff could not do anything better such a good team and everything came with a smile and all in a beautiful location can’t wait to go back Thank you all at the Black horse inn 🙌🙌😁
Stayed 1 night in Sep 2023

10/10 Excellent

Kate

Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Not as great as everyone thinks
Very tired looking accomodation. Leaking sink in bathroom and very thin walls. Bed was comfy. Breakfast was very good. Expensive for what you get overall.
Stayed 1 night in Sep 2023

10/10 Excellent

Judy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Black Horse Inn when I'm working in Maidstone because its clean safe and comfortable. The food is excellent too.
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with pretty grounds
We stayed for one night as we were attending a wedding in the area. We were really happy with our overnight stay. Our accommodation was clean & the price was very reasonable. Free parking was included which was great! We ate dinner in the restaurant. I thought it was quite overpriced for what it was. The service was pretty slow but the waitresses were lovely. We had breakfast the next morning which was an extra charge. It was nice, nothing special & not memorable but it did the trick!
Stayed 1 night in May 2023

8/10 Good

Gordon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chalets are very clean, mattress could do with replacing, pillows again feeling tired, bathroom bath mixer tap broken, apart from a few issues very peaceful in a secluded area
Stayed 1 night in Sep 2023

10/10 Excellent

Leanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Great one night stay. Comfortable room with all the basics although note the lack of fridge. Couldn’t work out how to turn on the fan in the bathroom so that fogged up the room a little. Service at reception and in the restaurant was great and the food was really good.
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean, comfortable room (Lilac). Only point to make was heated towel rail in small bathroom turned the room into a sauna!! Receptionists we’re outstanding as were restaurant & bar staff. Will certainly use this place again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, lovely cabin style rooms linked to a lovely old pub. Really enjoyed my stay. It does seem quite remote at a crossroads of narrow lanes - so not a lot around - but that was perfect for me.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Nice environment Can do better on hygiene
Stayed 1 night in Aug 2023

10/10 Excellent

Heather

Stayed 1 night in Sep 2023

8/10 Good

Joti

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were in chalets and they were very comfortable, although we had a somewhat 'tired' room and one of the armchairs was missing. The staff were very understanding as we were staying in the pub for my Father's funeral and they allowed us to check out a little later than the set time which was very helpful to us (my Brother was in another room) and gave us some time to get ready and gather our thoughts... Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem perfect for our 5 night stay
I knew what to expect as I've stayed before. The sun was shining this time too! I was in the area for my daughter's Church Blessing and Wedding. I recommended The Black Horse to family and friends and they stayed too. The staff were friendly, the breakfasts always amazing - we stayed for 5 nights so had a few! The views across the valley were amazing and of course it wouldn't be right not to mention Bill the Hotel cat who we loved 'chatting' to every day. If like me you struggle with mobility request a room in Block One at the top of the hill otherwise you have to walk up Cardiac Hill to then go further up the hill to breakfast. There is also a narrow lane of approximately three quarters of a mile to get to The Black Horse Thurnham which some drivers may dislike negotiating. It was definitely worth it in our opinion. Five stars for The Black Horse. We WILL return asap.
Stayed 1 night in Aug 2023

8/10 Good

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Roy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Good food
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Great overnight treat for North Downs Way hikers
Unexpectedly charming cabins, spacious rooms and great to have a bath available after hiking on nearby North Downs Way. Evening meal and service was excellent. Breakfast was overpriced at £18 at middling quality - captive audience trap if hiking.
Stayed 1 night in Aug 2023

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and usual services provided in guest chalets. Lovely pub with excellent food and beer in a gorgeous location.
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quality touches
Lovely comfortable clean room in pretty location with lots of parking. Facilities in the room were all good and nice quality with extremely comfy bed. Nice touches like umberella to walk to restuarnt if raining and proper do not disturb signs instead of cheap nasty plastic or paper. Somewhere to hang wet towel (other than hook on back of door) and a larger mug for the tea tray would have made it perfect. Bathroom had signs of wear but perfectly functional with a hot powerful shower. Bin for recycling would be great too. Would stay again. Thanks.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stuart

Stayed 1 night in Aug 2023