Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

As a hotel very good, as a restaurant OUTSTANDING!

Posted Nov 1, 2013
Pros: Restaurant and inn. Holiday feel to the accommodation. Very attentive staff
Cons: Pillows
Location: Close to main roads but tucked away in a nice village on the downs.
Rooms are laid out in chalet style behind the inn on a fairly steep terrace. Each individual chalet looks identical and ours was reasonably spacious, clean and comfortable apart from the pillows which were too hard. That being said the restaurant was truly outstanding with an extensive menu and wine list. We had a three course meal to remember and the breakfast was also very good indeed.
5 out of 5
for Personal Event
by Sheila from California

Quaint Bed & Breakfast

Posted Oct 17, 2013 on Hotels.com
We booked two rooms at this B&B for one night and were thoroughly satisfied with every aspect of the experience! The rooms were large than expected! The staff were friendly and helpful and the restaurant was exceptional! We ate dinner the night of our stay and very much enjoyed the full English breakfast the morning of our departure. The location of the hotel is a little tricky but if you can read a map, shouldn't be too difficult to find, it is on a beautiful (narrow) country lane.
5 out of 5
for Everyone
by Colin from Guernsey

Nice country hotel

Posted Sep 1, 2013
Pros: The loation, the size and quality of the rooms and the restaurant. The staff were also all very friendly.
Cons: Nothing.
Location: We went all over Kent from here, as it is close to the motorway netwok.
I stayed with my 3 young children, aged 10, 8 and 5. The hotel staff treated them beautifully and they were treated very well in the restaurant as well. They tend to eat from the adult menu rather than kids menu and they found plenty to entice them. The rooms were also very large and perfect for us. I will definitely return.
5 out of 5
for Everyone
by Helen from Hertfordshire, UK

Excellent facility

Posted Jul 23, 2013
This hotel suited my every need - it was friendly, clean and had plenty of personal space.
3 out of 5
by HT from Herts

Lovely location near Leeds Castle

Posted Jun 18, 2013 on Hotels.com
The Black Horse is a wonderful pub with really great staff. Atmosphere and food excellent however a little disappointed with the room fairly basic for 4 star however the en suite was a large 'wet room' The best thing about our overnight stay was the staff very attentive and informative about their local area.
5 out of 5
for Overnight Stay Before Destination
by A verified traveler

Perfect stopover for Tunnel

Posted May 6, 2013 on Hotels.com
Quiet location and good for the dog with walks from the pub. Very friendly staff and food is good quality and value.
5 out of 5
for Everyone
by Bob from Berkshire, UK

How a Hotel should be!

Posted Mar 17, 2013
Pros: food
Cons: none
Location: peaceful
Very clean,warm room, comfy beds and hot shower/bath The evening meal and breakfast superb Would certainly stay here again
5 out of 5
for Everyone
by Rod from Dorset, UK

Dog friendly

Posted Sep 26, 2012
A very positive experience, the hotel caters extremely well for all! Being dog friendly is a great plus for so many of us.
5 out of 5
by A verified traveler from hull

absolutely perfect

Posted Oct 26, 2010 on Hotels.com
Upon arrival we were too early to book in so popped into the pub for a well deserved drink, met by very friednly staff and stayed for a couple of drinks. Checked into hotel, stayed in "primrose", all the rooms have names not numbers, which was adorable. The rooms are set in gardens, set on a sloped hill, with a pond and ducks in the middle. It truly is idylic.....very peaceful. We booked in for a meal, this you need to do before booking hotel if you would like a choice of times,but we actually managed to get a table in the conservatory which is decorated lovely and a very pleasant atmosphere. the food is fantastic, compliments to the chef! I wouldnt hesitate to recomend this hotel to anyone and will be going back to stay in the very near future. ***** star all the way for me!
1 out of 5
by A verified traveler from northern ireland

not as expected, wooden chalets so not impressed

Posted Aug 17, 2010
Very disappointed with this hotel. Arrived at 8pm to find no parking spaces available. A parking space had to made available for us by a member of staff leaving their parking space for us to move into. Reception staff were keen to leave premises as they had been waiting on us to arrive so they could close. Given a key for our room which was a wooden chalet, not a hotel as we had thought! Room was tiny for 2 adults and 3 children, and we had to haul luggage in the pouring rain to our wooden hut up quite a steep hill (disabled person in our group so not ideal). TV in room was so small we all couldnt watch at the same time and notices in room advising you not to steal anything or you would be charged! Breakfast was served from 8am on weekend mornings which was too late for us as we needed to leave at 8am to catch a ferry. Went back to reception to see if earlier breakfast could be arranged but they had closed! Went to the pub to have dinner only to be told they were fully booked so we had to go elsewhere for dinner. Not impressed with this hotel as its not a hotel at all. We paid quite a lot for 2 adults and 3 children to stay in a wooden chalet and had to leave without breakfast, one of the reasons we choose to stay here was that breakfast was included . On checkout reception was open but no one at the desk so I had to leave the key on desk. Not somewhere I would recommend to anyone, it seems to be more of a place for the local people in the area and not for outsiders.