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Reviews of Arbutus Hotel Killarney

4 out of 5
Arbutus Hotel Killarney
College Street, Killarney, Kerry

Reviews

9.0

Wonderful

Rating 10 - Excellent. 270 out of 442 reviews" "
Rating 8 - Good. 123 out of 442 reviews" "
Rating 6 - Okay. 33 out of 442 reviews" "
Rating 4 - Poor. 13 out of 442 reviews" "
Rating 2 - Terrible. 3 out of 442 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an old property but very well kept and above all, the staff is great. Asking for an internal room could solve the outside noise issue though the internal sound proofing is not great so have some earplugs if you are a light sleeper. On Saturday evenings and Sundays all day, the public car park is free of charge. Overall great value for money and would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Traveled with family
Liked: Amenities
o stay right in the heart of Killarney! Buckley’s was wonderful too.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place ! Loved it. Great location. Staff was wonderful. Rooms were clean and roomy. Comfortable beds. Bathroom was clean. Stay here if you can

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel in a lovely location with superb staff!
Stayed 2 nights in Nov 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic hotel with kind staff in the perfect location. Short walk to/from the train station. Surrounded by pubs, restaurants, and shopping, with a taxi rank down the street if you need to go farther. As a bonus, it even has a pub (Buckley's) attached. Offering hearty food, live music, and a cozy fire. Absolutely loved staying here.
Stayed 3 nights in Oct 2023

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time, excellent location and friendly staff
Stayed 3 nights in Oct 2023

6/10 Okay

Deirdre

Stayed 1 night in Sep 2023

8/10 Good

Stéphane

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Declan

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome at reception. We were a bit early but they got us our room quickly and in the meantime brought us some coffee and scones. Awesome service. Room was big and most comfortable bed we’ve had on this trip! A very nice place to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing and helped us coordinate care for our daughter who is sick
Stayed 3 nights in Jul 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location, wish the parking situation was better
Stayed 2 nights in May 2023

10/10 Excellent

Joseph

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked area around hotel ,was able to walk the area and enjoy the town
Stayed 1 night in May 2023

4/10 Poor

Paul

Stayed 3 nights in May 2023

10/10 Excellent

Keith

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great hospitality!
Stayed 3 nights in Apr 2023

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Edwin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arbutus Hotel
Beautiful hotel. Nice downstairs pub. Wonderful staff, both day and night. Delicious breakfast! Right in the middle of town.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Staff at check in was very friendly and pleasant to interact with. I only stayed one night. It’s in a great location for people close to town center and National park
Stayed 1 night in Feb 2023

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful, charming property right in the middle of town. It could not have been more convenient to everywhere we wanted to go -- shopping, pubs, restaurants, and the Christmas parade came right past the front door! And the staff could not have been friendlier or more helpful. Just wonderful. The Buckley's bar attached was our staple for drinks and cozy fireside dinners, and the hot breakfast to order was an unexpected treat. This will absolutely be the first choice on the next visit!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

ANA

Stayed 2 nights in Sep 2022

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient.
Stayed 1 night in Sep 2022

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Killarney - fun town & lovely hotel
Hotel Arbutus is a historical hotel that has old time keys but wonderful amenities in your room. The rooms are clean and updated with very comfortable beds. We occupied 2 rooms and both of us couples enjoyed our stay here in this wonderful city!
Stayed 1 night in Sep 2022

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved Killarney and this hotel. The hotel was centrally located, walkable, had a beautiful dining room and delicious breakfast. The rooms were beautiful and the beds were comfortable. We would definitely stay here again.
Stayed 1 night in Aug 2022

6/10 Okay

Darius, Vilnius

Traveled with partner
Liked: Staff & service
Small and shabby room but authentic and stylish lobby.
Stayed 2 nights in Aug 2022

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Kristina, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On any other day this would be a great location, but with the carnaval in the back yard they really should have warned or accommodate foe those who aren’t there to be up all night listening to people scream until 11 am. The girl at the front desk seems to think that it’s a normal hour to go to sleep. As well as when I asked her to double check if the room was on the quieter side, she confirmed so but it was facing directly the carnaval.
Stayed 1 night in Jul 2022

10/10 Excellent

John

Stayed 1 night in Apr 2022

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, central and relaxing
Opulent and comfortable, beautiful decor, lovely bar, gorgeous lobby... All very clean. Staff friendly and helpful
Stayed 1 night in Dec 2021

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2021

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Jay J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home base for Ring of Kerry
Tow nights, used as a base to do the Ring of Kerry. Excellent car park next door. Nice town to walk around at night
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

lorayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic old fashioned Irish hospitality
Fabulous service, old fashioned Irish hospitality, would definitely recommend and would stay again.
Stayed 1 night in Oct 2021

10/10 Excellent

Ger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The service during our stay was faultless, very welcoming and friendly staff. Easy check in and out. Helpful with our baggage and any questions we had. Breakfast wasn't quite to the standard we hoped but it was plentiful. Coffee/tea was served promptly and toasts and butter topped up without us having to ask. Lovely homemade scones too. Room was very spacious with a lovely bright bathroom. Some noisy footsteps early in the morning above us but to be fair it is an older building so it can't be helped. Room faced the street but with windows closed and curtains drawn it was pretty quiet. If you want a classic, comfortable old-school hotel with good old-fashioned manners, I would recommend a stay here. Very centrally located.
Stayed 2 nights in Oct 2021

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Darragh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff
Lovely hotel , great location, very friendly helpful staff . Pretty surroundings with loads of antique furniture and interesting paintings . 2 comfortable lounges and a bar connected to the hotel which was ideal . Restaurant food was very nice and also plentiful and an extremely reasonable cost . Breakfast was great with lovely bacon & sausages . Bedrooms were spacious with comfortable beds and good quality linen. Only thing is bottled water should be included.. will definitely stay at the Arbutus again & reccomend to friends and family.
Stayed 3 nights in Sep 2021

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Fine hotel
Fine hotel. Perfect for what I wanted - a place to rest after a days outdoor activities. Good bar food
Stayed 1 night in Sep 2021

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Tadhg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Check in was fast. Bed was comfy. Breakfast had good options including gluten free toast. Overall decent hotel for a decent price.
Stayed 1 night in Sep 2021