Exterior

Reviews of Killarney Royal Hotel

4 out of 5
Killarney Royal Hotel
College Street, Killarney, Kerry

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 213 reviews" "
Rating 8 - Good. 49 out of 213 reviews" "
Rating 6 - Okay. 8 out of 213 reviews" "
Rating 4 - Poor. 3 out of 213 reviews" "
Rating 2 - Terrible. 1 out of 213 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Traveled with family
Liked: Amenities
Staff went above and beyond.
Stayed 3 nights in Mar 2024

10/10 Excellent

Blaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was centrally located and staff was amazing from check-in to check-out.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lori, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Yvette, Thousand Oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel of my entire trip. I have to compliment Valeria (concierge) at this hotel. She is the most helpful concierge I have ever come across. No request was too much. This hotel was maybe a three-minute walk from the train station and certainly not far from many dining and shopping options. The room was beautiful except for some water damage spots on the ceiling, but I would DEFINITELY stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Amenities
Wonderful Hotel and the Staff was even better!
Stayed 1 night in Aug 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position for our trip to the ring of Kerry
Stayed 2 nights in Jul 2023

4/10 Poor

Elzabeth c

Liked: Staff & service
Disliked: Property conditions & facilities
The room we were given -- the "King Royal Suite -- was a dark, dingy, two-room nightmare. The windows were blocked and etched, so we were unable to see out Upon opening the window sill, pigeon poop was everywhere. There was no screen to keep window open. This hotel is misrepresented on the internet. It is 3 stars at best, and the staff is the best part. They are friendly, helpful, wililng and upbeat. Th 440 euros! What a waste. But Michael and Nicole were eager to make it right and offered us compensations. Still, I wonder why this hotel is being advertised as a 4-Star when it is badly in need up an update!
Stayed 2 nights in Jul 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Sandra

Stayed 1 night in Apr 2023

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and accommodating, and the rooms were comfortable and very large.
Stayed 1 night in Apr 2023

10/10 Excellent

Marnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, nicely decorated and the shower was phenomenal
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Erika

Stayed 1 night in Mar 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in January in Killarney
After researching hotels in Killarney, we decided to stay at the Killarney Royal. We were not disappointed. Parking is off site (about a block away), and free. The lobby was perfect for cold nights by the fireplace with a glass of wine or Irish Whiskey. The food at the restaurant was delicious. We really enjoyed meeting Veronica our first night. She was a wealth of information as far as where to go and what to see. There's a coffee shop around the corner called The Shire that I'd suggest for breakfast/lunch. We will definitely be back!
Stayed 2 nights in Jan 2023

8/10 Good

Edgardo, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and the staff were amazing. My only complaint would be the outside noise which you can hear in the room as if you’re there. But, I did enjoy our stay there.
Stayed 2 nights in Feb 2023

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and the staff was very friendly and helpful.

10/10 Excellent

Marcela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veronica turned our trip around with her stellar customer service! She is amazing!
Stayed 1 night in Dec 2022

8/10 Good

Sarah

Stayed 1 night in Dec 2022

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with Outstanding Customer Service
While taking a road trip through Southern Ireland, we were lucky enough to stay at the Killarney Royal Hotel. I have never left a review on this site, but felt the need to after our experience at the hotel. Veronica was without question amazing. Upon our arrival, she gave us perfect recommendations for our evening — activities, shops, and restaurants throughout the town. All of them were exactly what we were hoping for during our visit. However, upon our return that evening, we were able to chat with Veronica (during a quiet period downstairs) about our trip and experiences thus far and our goals for the remainder. Veronica listened to our goals and helped us draft up an itinerary for the remainder of our road trip. The following morning, when we went to check out, she even gave us a handwritten list of the itinerary with notes and recommendations. We can not thank Veronica and the Killarney Royal Hotel for the amazing experience we had. Over the course of the road trip, we traveled approximately 1,000 km in our loop of Southern Ireland and stayed at many hotels, but our stay at the Killarney Royal Hotel was the best. It was clean, personable, memorable, but most importantly the customer service we received from Veronica was without question a highlight. You can tell she loves her job and is incredibly good at it.
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Stayed 5 nights in Nov 2022

6/10 Okay

Sydney

Stayed 1 night in Nov 2022

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location to the city center .. a true gem.
Stayed 2 nights in Oct 2022

10/10 Excellent

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that you need in one place, restaurant, walkable to town and the castle, parking is right in front of the hotel, staff is amazing
Stayed 1 night in Oct 2022

10/10 Excellent

Ryan

Stayed 1 night in Oct 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2022

10/10 Excellent

beverly

Stayed 2 nights in Jun 2022

10/10 Excellent

Trudi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean, great location for walking and shopping & dining. Free parking available really close to the hotel
Stayed 1 night in May 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice bar and restaurant.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2022

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was a bit delayed with service at checkin and at the bar.
Stayed 1 night in Mar 2022
Response from Killarney Royal Team on Apr 5, 2022
Hi Angela, Thank you for your feedback. We hope you enjoyed your stay with us and hope to have you visit in the future. kind regards Nuala

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service, room comfort
Not quite as good as the pictures
I'm really hoping our room was just an exception to the norm, as it wasn't as nice as the pictures... No carpeting, the windows were facing another building and incredibly dirty so not much natural light (they covered one with fake vines to make it look a bit more appealing). There was also a really strong smell of sewage coming from our bathroom. The building was also built in the early 1900s so the floors on the level above us creaked pretty loudly from other guests. The service was great though and the bed was large and comfortable. I do wish I had paid a bit more to stay at one of their partner hotels though (Killarney Towers or Killarney Plaza).
Stayed 2 nights in Mar 2022

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location in downtown Killarney with many restaurants nearby and easy to hop on the Ring of Kerry. Super clean and beautiful room! Food was delicious at the bar too. Wished we could if stayed longer!
Stayed 2 nights in Mar 2022
Response from Killarney Royal Team on Apr 5, 2022
Dear Nicole, thank you for your kind review - we are delighted you enjoyed your stay with us and we hope to have the pleasure on welcoming you in the future! kind regards Nuala

10/10 Excellent

John

Stayed 3 nights in Jan 2022

8/10 Good

Whitney Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms and lobby. The town of Killarney is like an Irish postcard. Our only complaint was checking in too late to take advantage of a laundry service.
Stayed 1 night in Nov 2021

10/10 Excellent

gerard j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an absolutely wonderful place to stay
i travel a lot and this hotel was one of the best places that I have ever stayed. The hotel is beautiful, the staff was amazing, the food was great. I highly recommend this wonderful hotel if you`re in Killarney!!!
Stayed 5 nights in Nov 2021
Response from Killarney Royal Team on Dec 6, 2021
Dear Gerard Thank you for your kind review! It was our pleasure to have you stay with us and we hope to have the pleasure on welcoming you back in the not to distant future. warmest regards Nuala

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly.
Stayed 2 nights in Nov 2021
Response from Nuala on Nov 16, 2021
Thank you Joseph!

10/10 Excellent

Yvonne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Nuala on Nov 16, 2021
Thank you Yvonne!

10/10 Excellent

Lisa A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm, friendly, helpful and always available - they were outstanding!!
Stayed 3 nights in Oct 2021
Response from Nuala on Nov 16, 2021
Thank you Lisa!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service we’ve ever had. Food was top notch and we can’t wait to go back.
Stayed 2 nights in Jun 2021

10/10 Excellent

Psuline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

MConnery, Ireland Tyrone

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Had a short stay here on our trip. Unfortunately after a long day of traveling and a short night out. Returned to our room where we found the bed sheets where badly stained. New sheets where given and changed! The next morning the manager Alex apologized saying that this was unacceptable and give a discount on the stay. (Excellent manager!) With all that said and covid going on this kind of thing should never have been missed.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was ideal.Hotel was clean and staff were very Covid 19 aware. Food was good and staff excellent.
Stayed 1 night in Aug 2020

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay
Fabulous hotel, super staff and the most comfortable bed, really couldn't fault our stay!
Stayed 2 nights in Aug 2020

10/10 Excellent

Sandra, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff are great - would recommend for a quick trip in Killarney.
Stayed 1 night in Jul 2020

8/10 Good

CABM, US

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really lovely - gorgeous at Christmas. Sitting room is comfortable with a nice fireplace. The AM and PM receptionists were fabulous - very helpful. Big room! Super close to stores - easy walking around town. Only complaints are that a fire alarm went off around 5 AM (false alarm) and it the hotel is right on the street. The garbage trucks were picking up trash REALLY early so sleeping in was not an option. Overall - highly recommend.
Stayed 1 night in Dec 2019
Response from Killarney Royal Team on Jan 6, 2020
Dear CABM, thanks you kindly for your kind review, and we hope to have the pleasure on welcoming you to Killarney Royal in the future!

10/10 Excellent

Lynne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love This Hotel!
The staff at the Royal Killarney went out of there way to make sure we had an incredible stay. I got engaged in Killarney ten years ago and we stayed at this same property. Coming was just as great or even better. Thank you John, Billy, and the ladies at reception for making our stay so wonderful. Until next time!
Stayed 1 night in Oct 2019