Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, blackout drapes

Reviews of Regency Inn Geneseo IL I-80

2 out of 5
Regency Inn Geneseo IL I-80
765 West Main Street, Geneseo, IL

Reviews

8.0

Very Good

Rating 10 - Excellent. 119 out of 321 reviews" "
Rating 8 - Good. 118 out of 321 reviews" "
Rating 6 - Okay. 44 out of 321 reviews" "
Rating 4 - Poor. 27 out of 321 reviews" "
Rating 2 - Terrible. 13 out of 321 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the coffee station was available 24/7 because it was some really good coffee.
Response from Peter on Mar 12, 2024
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities
Verry nice place verry respecfull ppl
Stayed 2 nights in Mar 2024
Response from Peter on Mar 12, 2024
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

6/10 Okay

Gregory

Stayed 1 night in Feb 2024
Response from Peter on Mar 20, 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excellent

Jerry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. As soon as we walked in the check in lady - Casey - was so nice and friendly. The room was clean and had everything we needed plus more. If we are ever in this area again we will stay again.
Stayed 1 night in Jan 2024
Response from Peter on Feb 23, 2024
Thank you for taking time to write this great review of our property and staff! We are very glad that you enjoyed your stay, and we hope you will come back and see us soon!

10/10 Excellent

Kim

Stayed 2 nights in Dec 2023
Response from Peter on Jan 5, 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a luxury motel, but it is one that I have enjoyed staying at several times when I visit the area
Stayed 1 night in Dec 2023
Response from Peter on Dec 30, 2023
Thank you for taking the time to review our Hotel. I am extremely pleased that your stay was great. Your reviews are very important to us. They help to ensure we continue to serve our guests with complete satisfaction. We hope to see you again in the very near future.

10/10 Excellent

Jenna

Stayed 1 night in Nov 2023
Response from Peter on Dec 16, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excellent

Rob

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, comfortable bed, decent breakfast, and all at a great price.
Stayed 2 nights in Nov 2023
Response from Peter on Nov 17, 2023
Thank you for taking time to write this great review of our property and staff! We are very glad that you enjoyed your stay, and we hope you will come back and see us soon!

10/10 Excellent

Matthew

Stayed 1 night in Nov 2023
Response from Peter on Dec 5, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excellent

Donna

Stayed 1 night in Nov 2023
Response from Peter on Dec 5, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

8/10 Good

Jim

Business traveler
Liked: Cleanliness, staff & service, amenities
All was good and fine when it came to the room except one thing (talked about later). The staff was exceptionally cordial and the continental breakfast was fine. The room was good and pleasant and clean except for one noticeable fact. I noticed mouse droppings around the bathroom sink and upon further investigation with management discovered that the mice may have came down through the ceiling via the opening(s) around the florescent light fixture. Hopefully, it will get taken care of prior to the next guest in this room.
Stayed 3 nights in Nov 2023
Response from Peter on Nov 5, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

8/10 Good

Ian

Traveled with family
Convenient and a fair value.
Stayed 1 night in Oct 2023
Response from Peter on Oct 15, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Very clean and well priced!
Stayed 1 night in Oct 2023
Response from Peter on Oct 7, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

6/10 Okay

Robin, Mentor

Stayed 1 night in Sep 2023

4/10 Poor

Ruth

Traveled with family
Disliked: Staff & service, property conditions & facilities
Our towels had holes and were yellow/gray. Even though the "do not disturb" sign was out, they went into the room. We had a knock on our door at 9am day of check-out and desk personnel ask if we were going to check out soon. RUDE!
Stayed 2 nights in Sep 2023

8/10 Good

Cynthia

Stayed 6 nights in Aug 2023
Response from Peter on Aug 31, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Peter on Aug 27, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
More of motel 6.
Way too old pillows, bed sheet isn’t clean. It wasn’t bleach, towels wasn’t use bleach when wash. TV is kinda small compare many hotels, bed light is too very bright,
Stayed 1 night in Aug 2023

10/10 Excellent

ileta K

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Managers!!! 5 stars
Stayed 1 night in Aug 2023
Response from Peter on Aug 13, 2023
Thank you for taking time to write this great review of our property and staff! We are very glad that you enjoyed your stay, and we hope you will come back and see us soon!

8/10 Good

Thomas

Stayed 1 night in Aug 2023

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my one night stay immensely. Clean, quite, very comfortable, and my biggest like, was the breakfast. There was a wide variety of food choices. I would definitely recommend this Best Western to anyone visiting Geneseo.
Stayed 1 night in Jul 2023
Response from Peter on Aug 3, 2023
Thank you for taking time to write this great review of our property,We are very glad that you enjoyed your stay, and we hope you will come back and see us soon!

4/10 Poor

Janet

The nightstands were Very dusty!! The tub wasn’t clean, sign said the back door was always kept locked but it never was when we went in and out, and no one at front desk in the morning and out of coffee .
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The pool, washer and dryer were all out of service and showed no signs of being repaired.
Stayed 1 night in Jul 2023

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Peter on Jul 26, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

8/10 Good

Brian

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Peter on Jul 23, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

8/10 Good

JENNIFER, DUNKIRK

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out. Older property that could use some tlc but clean and comfortable.
Response from Peter on Jul 17, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

6/10 Okay

mike

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Basic nights rest, staff are friendly
Stayed 1 night in Jul 2023
Response from Peter on Jul 13, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

6/10 Okay

Charline

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023
Response from Peter on Jul 10, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Peter on Jul 9, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very simple. Very clean. Toilets flushed and water was hot. In the shower. Bed was hard as a rock but they all are. Lol I would stay here again.
Stayed 1 night in Jul 2023
Response from Peter on Jul 9, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

4/10 Poor

Priscilla

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel provides a place to sleep but not much more. The bath towels had bleached blood stains, the fitted sheet was on inside out and stained. The pillow cases all had tiny stains on them and the white hand towels came in a variety of shades of tan/brown. The overall smell of stale smoke and air freshener was also difficult to take. Overall, a safe place to sleep but poor condition for the value.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This had a very comfortable king-size bed. This had the BEST shower in all of the hotels we stayed in for over 20 days of travel. Great water pressure, the 'bigger' toilet, and quite a good breakfast - EXCEPT NO quick oatmeal available! The ONE place I liked their coffee (extra strong) so I could at least taste the coffee!!! Oh, and NO raison brain cereal......odd!!
Stayed 1 night in Jul 2023
Response from Peter on Jul 6, 2023
Thank you for taking the time to review our Hotel. I am extremely pleased that your stay was great. Your reviews are very important to us. They help to ensure we continue to serve our guests with complete satisfaction. We hope to see you again in the very near future.

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regency Inn, Genesco IL
The hotel is about 2 miles off the interstate, which was nice not to hear the traffic. The desk clerk was amazing, very friendly and helpful. We were on the 2nd floor, unfortunately there is no elevator, but the stairs were not that steep. Our room was clean & the bed was very comfortable. The only bad thing was a thunderstorm rolled in during the middle of the night and woke me up. If I am driving thru Illinois again, I would definitely stay here again.
Stayed 1 night in Jun 2023
Response from Peter on Jul 3, 2023
Thank you for taking time to write this great review of our property and staff! We are very glad that you enjoyed your stay, and we hope you will come back and see us soon!

8/10 Good

greggory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Peter on Jul 3, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very quiet at night!
Response from Peter on Jun 27, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service
Good price. Pretty dated. Musty. But convenient to the little town
Stayed 1 night in Jun 2023
Response from Peter on Jun 27, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

2/10 Terrible

Malisa

Disliked: Cleanliness, staff & service, property conditions & facilities
After driving 13 hours, we found ONE hotel and booked it. We drove 35 minutes out of our way to get there, and when we checked in the front desk woman told us there was no rooms available and to “call whoever I booked with”. I waited 30 mins for Expedia to call me back, they called the hotel and the hotel then says “oh we have a room for her” after we already started driving an hour to a new hotel..all at 11pm after driving all day. I am absolutely furious with how this was all handled.
Stayed 1 night in Jun 2023

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lady at the front desk said she had no room for me
Stayed 1 night in Jun 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean hotel.
Nice hotel, easy access, good size safe parking lot. Clean room, not too much for breakfast. Looked like a nice pool. Would stay again.
Stayed 1 night in Jun 2023
Response from Peter on Jun 24, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

8/10 Good

LeeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Could have been a little bit cleaner in the hallway and breakfast nook.
Stayed 2 nights in Jun 2023
Response from Peter on Jun 22, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable. This place was much better than the other places we stayed at.
Stayed 1 night in Jun 2023
Response from Peter on Jun 20, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

10/10 Excellent

Margaret

Traveled with pets, Traveled with family
Very congenial staff. There are updating projects being made and it will be very nice.
Stayed 1 night in Jun 2023
Response from Peter on Jun 15, 2023
Thank you for taking the time to review our Hotel. I am extremely pleased that your stay was great. Your reviews are very important to us. They help to ensure we continue to serve our guests with complete satisfaction. We hope to see you again in the very near future.

8/10 Good

Frank, Star

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here overnight as part of a cross country trip. Some reviews scared us but it was a fine place to stay. The room was spacious, clean, and definitely quiet. We would definitely stay here again.
Stayed 1 night in Jun 2023
Response from Peter on Jun 8, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, would recommend
Very clean nice hotel, that was only a few minutes off interstate, but in a quiet area. Shower was great. Breakfast was minimal but adequate, rest of the stay more than made up for what it was lacking. Friendly staff both at check in and check out.
Stayed 1 night in Jun 2023
Response from Peter on Jun 8, 2023
Thank you for taking the time to review our Hotel. I am extremely pleased that your stay was great. Your reviews are very important to us. They help to ensure we continue to serve our guests with complete satisfaction. We hope to see you again in the very near future.

4/10 Poor

Carol J

ChicagoVisitor
Bugs in room.
Stayed 1 night in Jun 2023

4/10 Poor

Lauren

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Corey

Stayed 1 night in May 2023
Response from peter on May 30, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

8/10 Good

Donna

Traveled with partner
Liked: Property conditions & facilities
Clean rooms easy check in. Would stay again if traveling in the future.
Stayed 1 night in May 2023
Response from peter on May 27, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

8/10 Good

Adam

Traveled with group
Liked: Staff & service, room comfort
Nice enough.
Friendly check in. Rooms were good enough for our needs. If you’re a clean freak you might be a little underwhelmed. We just needed a comfortable place to sleep on our way out West.
Stayed 1 night in May 2023
Response from peter on May 27, 2023
We appreciate you taking time to review us it’s good to hear from guests how we are doing. Hope to see you soon.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from peter on May 23, 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.