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Reviews of Atlantica Amalthia Beach Hotel – Adults only

4 out of 5
Atlantica Amalthia Beach Hotel – Adults only
Agia Marina, Chania, Crete Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 118 reviews" "
Rating 8 - Good. 34 out of 118 reviews" "
Rating 6 - Okay. 11 out of 118 reviews" "
Rating 4 - Poor. 2 out of 118 reviews" "
Rating 2 - Terrible. 5 out of 118 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Matthew James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Atlantica Amalthia Beach Management Team on Oct 30, 2023
Dear James,Thank you very much for taking the time to share your feedback following your most recent experience at Atlantica Amalthia Beach Hotel. We hope to see you again.Kind regards,Atlantica Amalthia Beach Management Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Atlantica Amalthia Beach Management Team on Oct 11, 2023
Dear Andrew,Thank you very much for taking the time to share your feedback following your most recent experience at Atlantica Amalthia Beach Hotel. We hope to see you again.Kind regards,Atlantica Amalthia Beach Management Team

10/10 Excellent

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t enjoy the 2 twin beds in lieu of a king or queen.
Stayed 2 nights in Sep 2023
Response from Atlantica Amalthia Beach Management Team on Sep 18, 2023
Dear Kenneth, Thank you for having made our hotel your accommodation of choice. Your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We hope to have the pleasure of welcoming you back soon. Kind Regards, Atlantica Amalthia Beach Management Team

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
solid
Stayed 8 nights in Jul 2023
Response from Atlantica Amalthia Beach Management Team on Aug 16, 2023
Dear Richard,It's a pleasure to receive such a positive feedback.We really did our best to provide you and all our guests with a remarkable experience.Thank you for taking the time to let us know how your stay went & we look forward to welcoming you back At Atlantica Amalthia Beach Hotel.Kind regards,Atlantica Amalthia Beach Management team.

8/10 Good

Mrs Sarabjit

Stayed 2 nights in Jul 2023
Response from Atlantica Amalthia Beach Management Team on Aug 7, 2023
Dear Sarabjit,Thank very much you for your positive feedback. We hope to see you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management team

8/10 Good

Oshae

Stayed 4 nights in Jul 2023
Response from Atlantica Amalthia Beach Management Team on Aug 27, 2023
Dear Oshae,Thank you very much for taking the time to share your feedback following your most recent experience at Atlantica Amalthia Beach Hotel. We hope to see you again.Kind regards,Atlantica Amalthia Beach Management Team

8/10 Good

Mrs Sarabjit

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2023
Response from Atlantica Amalthia Beach Management Team on Aug 6, 2023
Dear Sarabjit,Thank very much you for your positive feedback. We hope to see you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management team

8/10 Good

Mrs Sarabjit

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Atlantica Amalthia Beach Management Team on Aug 6, 2023
Dear Sarabjit,Thank very much you for your positive feedback. We hope to see you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management team

10/10 Excellent

Egle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING staff so helpful and kind, everything was clean and well thought out. Lots of dining options nearby and the bus station (to and from chania - ab 20 min) is super convenient, 1 min walk away from hotel. Food was yummy but the restaurant for dinner could use more options. Everyone was very friendly and we had an amazing time. Beach chairs are limited and need to be paid for (keep in mind).
Stayed 7 nights in Jul 2023
Response from Atlantica Amalthia Beach Management Team on Jul 24, 2023
Dear Egle,Thank you for your most recent stay with us and for providing us with your feedback. We are very pleased to know that you had a wonderful stay with us! We aim at always providing our guests with the utmost level of personalized service in all aspects of our hotel and we are so glad to know that this was exactly your experience with us. We hope to have the opportunity of warmly welcome you again at Atlantica Amalthia Beach Hotel.Kind Regards,Atlantica Amalthia Beach Management Team

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2023
Response from Atlantica Amalthia Beach Management Team on Jul 8, 2023
Dear Marek,It's a pleasure to receive such a positive feedback from your end. We really did our best to meet your needs and ensure a remarkable guest experience for you. Thank you for taking the time to let us know how your stay went & we look forward to welcoming you again to Atlantica Amalthia Beach Hotel in the near future. Kind regards, Atlantica Amalthia Beach Management Team

10/10 Excellent

Andrew

Stayed 1 night in May 2023
Response from Atlantica Amalthia Beach Management Team on Jul 8, 2023
Dear Andrew, Thank you for your recent stay with us and for providing us with your feedback. We are very pleased to know that you had a wonderful stay with us! We look forward to having another privilege of hosting you soon! Kind Regards, Atlantica Amalthia Beach Management Team

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay. Clean an efficient. Staff generally good but sometimes a little "short". great breakfast included. Poollovely and beach is clean, well attended by staff. Need to pay for use of lounges at beach but water is included as well as some niceties. Would definitely recommend this property
Stayed 6 nights in Sep 2022

10/10 Excellent

Charonne

Stayed 2 nights in Sep 2022

10/10 Excellent

Rena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean facilities, well organized
Stayed 11 nights in Sep 2022

10/10 Excellent

Hasan

Stayed 2 nights in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place.
Beautiful hotel within a lovely setting. Own beach and pool with bar restaurant. Very tranquil place that you could easiy come alone to and feel right at home. Breakfast much improved and the whole place uplifted. Recommended if in the area or for a week in the sun.
Stayed 7 nights in Oct 2021
Response from The Atlantica Amalthia Beach Team on Oct 17, 2021
Dear Mark, thank you very much for your feedback. It was a pleasure having you here with us and we are glad that you enjoyed your stay at Atlantica Amalthia Beach Hotel. We hope to see you back again soon.

10/10 Excellent

rahanuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 7 nights in Sep 2021
Response from The Atlantica Amalthia Beach Team on Oct 3, 2021
Dear guest, thank you very much for your feedback. It was a pleasure having you here and we are glad that you enjoyed your stay with us. We hope to see you back again soon

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best couple vacation
We had the most wonderful vacation at the hotel. We just loved every bit of it and will be mostly happy to come again. It's actually the first time that the photos at the site are less than reality. mostly recommend to stay at the new part of the hotel - at the southern section.
Stayed 4 nights in Sep 2021
Response from The Atlantica Amalthia Beach Team on Sep 19, 2021
Dear Tal, it was a pleasure having you here and we are glad that we manage to make your stay with us a memorable one. It is our pleasure to make you happy and hope to see you back again soon

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
The new pool area was great and the breakfast buffet had a good choice, but so many little things spoiled the stay for us. The hotel is just OK, not quite what it's billed up to be, never felt that welcome there, despite the staff being great and helpful. Had the ambiance of a conference centre and so many penny pinching decisions just left a sour note on our stay. The beds are not queen size, but 2 singles pushed together with one pillow and are not very comfy. Wifi is terrible in the hotel - had to complain a few times, as at some points of the day it's just impossible to get on and it's always dropping off, even the staff were complaining about it. Luckily the hotels and bars either side had good connections, so had to go around there. The beach is great here in Agia Marina, but please use the bar beaches either side, as they are free to use - very disappointed to be charged 10Euros a day to use the beds and umbrella for 2 people, as it is billed a private beach for use of the guests - which was our main reason for our stay there. Was a real stupid move by the hotel to do so, as they lost so much money to the neighbouring beach bars, which served better food and drink at better prices and a lot speedier too. The safe in the room is a joke, trying to charge you to use it and it will only fit in your passport and mobile phone.Just another example of the penny pinching going on. But the worst of it all was that they had a happy hour but only at the top pool area!
Stayed 13 nights in Aug 2021
Response from The Atlantica Amalthia Beach Team on Sep 12, 2021
Dear guest, thank you for your feedback and your comments are taken under consideration. If you would have asked for a double bed we could arrange a double bed for your stay. Not all our rooms have double beds but even the ones that have twinds, can be arranged as a double. There are extra pillowes in the cupboard and even if you need more, our maids would have brought you if just asked! As for the Wi-Fi, yes we faced several connection problem because of our provider which we face it too as you mentioned. The beach charge comes with some extra services which are not mentioned at your feedback, like daily fragranted refreshing face towels, face sun care and hydration care from our spa staff, a refreshing treat once a day. Yes, we may be a bit more expencive but we offer ONLY branded liquors and the happy hour is for some reason only at one of the bars, which is just to introduce the new wing to all our guests.

6/10 Okay

STANISLAV, BROOKLYN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The greater newer part of the hotel is across the street from the Beach. So, most of the photos are from that property - the pools and Jacuzzis, and views of the Sea and mountains. On the Sea side of the property there are : Reception, Dinning and outdated "economy style" Beach area, and the original pool that also needs to be both redesigned and resurfaces to qualify for at least for "4 stars". The dinning Staff extremely unprofessional- do not recall all the names but one stands out most "Lola". Receptionist and Concierge, and Security - all one person, I would guess that they are currently undermanned. The over-all feeling - 4 star property with 3 star services.
Stayed 5 nights in Sep 2021
Response from The Atlantica Amalthia Beach Team on Sep 8, 2021
Dear guest, we read your opinion and noticed that you choose to stay at our economy rooms. The ones accross the road are the Deluxe ones and almost double priced than the economy ones for some reason. As for the profesionalism of our staff, we won't say a thing, just read the rest of the comments. Your conclusions about our staff are false, but on the otehr hand this is your opinion.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from The Atlantica Amalthia Beach Team on Sep 3, 2021
Dear guests, thank you very much for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again.

2/10 Terrible

Nick

Stayed 6 nights in Aug 2021

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 10 nights in Jul 2021
Response from The Atlantica Amalthia Beach Team on Aug 16, 2021
Thank you for your feedback but we would like to know what was the reason that you did not ejoyed your stay here.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got an upgrade to one of the new "deluxe" apartments. Everything was in an amazing condition and we enjoyed our stay a lot.
Stayed 4 nights in Jul 2021
Response from Das Atlantica Amalthia Beach Hotel Team on Aug 2, 2021
Thank you very much for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Das Atlantica Amalthia Beach Hotel Team on Jul 26, 2021
Thank you for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again soon.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Das Atlantica Amalthia Beach Hotel Team on Jul 21, 2021
Thank you very much for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again soon

8/10 Good

Lise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Das Atlantica Amalthia Beach Hotel Team on Oct 8, 2020
Thank you for your feedback. We hope to see you back again soon.

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2020
Response from Das Atlantica Amalthia Beach Hotel Team on Oct 6, 2020
Thank you for your feedback.

10/10 Excellent

Andrew, Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service. The beach for the hotel was really good.
Stayed 6 nights in Sep 2020
Response from The Atlantica Amalthia Beach Team on Sep 29, 2020
Dear Andrew thank you very much for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again soon.

8/10 Good

Rory, London

Traveled with family
Liked: Cleanliness
Good location on the beach in Agia Marina and comfortable rooms. Breakfast area ok with some outside seating. Covid 19 precautions taken seriously so safe environment.
Stayed 5 nights in Sep 2020
Response from The Atlantica Amalthia Beach Team on Sep 22, 2020
Dear Rory thank you for your feedback. We are glad that you enjoyed your stay here with us and hope to see you back again soon.

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CRETE 2020
We had a fantastic holiday. Hotel was superb. Excellent location and brilliant staff
Stayed 14 nights in Sep 2020
Response from The Atlantica Amalthia Beach Team on Sep 21, 2020
Dear David, thank you very much for your feedback. We are looking forward to see you back again soon.

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pools and the sunbeds were the most comfortable one's I've ever used. Rooms were very modern with exceptional quality bedding and pillows. Breakfast buffet was a very high quantity with plenty of choices and exceptional survive. All of the staff were very friendly and very helpful with any requests.
Stayed 7 nights in Sep 2020
Response from The Atlantica Amalthia Beach Team on Sep 20, 2020
Dear Anthony thank you very much for your feedback. We always aim to our guests' satisfaction and we try our best to please all our guests. We are glad that you enjoyed your stay here with us and hope to see you back again soon.

10/10 Excellent

Chloe, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that there are 3 pools to choose from, our favourite was the top level pool across the road by our room. The room was incredibly clean, the beds were very comfy. Breakfast was great with a wide variety to choose from and the location was perfect - walking distance to lots of restaurants, car hire & supermarkets. 10/10!
Stayed 7 nights in Sep 2020
Response from The Atlantica Amalthia Beach Team on Sep 16, 2020
Dear Chloe thank you very much for your feedback. We are glad that you enjoyed your vacations here with us. We always try our best to make you feel welcome, happy and relaxed. We hope to see you back again soon.

10/10 Excellent

Sergiy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet beach vacation
Excellent location, friendly service, ok food, moderate prices
Stayed 5 nights in Aug 2020
Response from The Atlantica Amalthia Beach Team on Sep 7, 2020
Thank you very much for your feedback. We are glad that you enjoyed your stay with us and we hope to see you back again soon.

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful memories.
There was simply nothing that wasn't good about this hotel. Very friendly, warm & professional staff, exceptional cleanliness - Perfect location. Thank you to all the amazing team for a brilliant holiday. Looking forward to the next visit! Could not recommend Atlantica Amalthia Beach more highly.
Stayed 7 nights in Aug 2020
Response from The Atlantica Amalthia Beach Team on Sep 6, 2020
Dear Jane thank you very much for your feedback. It was a pleasure having you here with us and we are glad that you enjoyed your stay at our hotel. We hope to see you back again soon.

10/10 Excellent

Harry, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect stay. The staff were freindly and helpul; i can't fault them on anything.
Stayed 7 nights in Aug 2020
Response from The Atlantica Amalthia Beach Team on Aug 29, 2020
Thank you very much for your feedback. We are glad that you enjoyed your stay with us and hope to see you back again soon.

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Showing it’s age
Stayed 3 nights in Aug 2020
Response from The Atlantica Amalthia Beach Team on Aug 25, 2020
Thank you for your feedback. Hope to see you back again soon.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from The Atlantica Amalthia Beach Team on Aug 17, 2020
Thank you very much for your feedback. We hope to see you back again soon.

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from The Amalthia Beach Resort Team on Oct 24, 2019
Dear Gabi, Thank you very much for your feedback. We are glad you enjoyed your stay with us and hope to see you back again soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do with some kind of entertainment
Nice Hotel, Very clean and staff were lovely
Stayed 3 nights in Oct 2019
Response from The Amalthia Beach Resort Team on Oct 14, 2019
Thank you for your feedback. We are glad you enjoyed your stay with us and hope to see you back again.

10/10 Excellent

Mariana, Bern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amalthia is a beautiful resort located in a privileged location in Agia Marina. Although located by the main road, the hotel is quiet with a relaxing atmosphere. I love the architecture, the staff was very friendly and helpful and our room was also quite cozy. The restaurant and bar by the pool/beach is a great place to hang out. Overall: wonderful place. I do have two minor complains: The shower was built in such way that it was impossible to avoid flooding the bathroom floor. We had to fit a towel around the glass frame to avoid this. The second one is the speed of service at the Wave restaurant. They are still very friendly but maybe there were not enough waiters the couple of times we've been there, increasing the waiting times. But in general, a fantastic place to relax. I'll definitely come back again!
Stayed 7 nights in Sep 2019
Response from The Amalthia Beach Resort Team on Sep 12, 2019
Dear Mariana thank you very much for your feedback. Your notices are taken under consideration and we will keep improving ourselves. We are glad you enjoyed your stay with us and hope to see you back again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything...the food, room, beach, staff...AAAA+++++
Stayed 10 nights in Aug 2019

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location
Great area, lots of things to walk to. Beach was quite rocky where we were so we walked down several blocks in order to go swimming. Resort pool was nice.. GREAT it was adults only. They offer free 15 minute massage and spa talked me into upgrading. Um, don't do it! I paid for 20 extra minutes of massage which was OK and 20 minutes of a olive oil body scrub which, I swear, was just 5 minutes long. I wish I had just done the free massage to try out the masseuse first. Also, room was VERY nice but beds were so so. They weren't the most comfortable and they were set up as 2 twin bed (with separate sheets and blankets) and nothing in the center to prevent you from falling through the middle if you tried to cuddle with your significant other. They should invest in bed connectors!!! Being a adults only resort, you'd think almost every guest would like 1 bed. strange!
Stayed 3 nights in Jul 2019
Response from The Amalthia Beach Resort Team on Aug 14, 2019
Dear Tina, thnak you for your feedback and we are glad you had a great time here with us. If we had any information, upon reserving the room, that you prefered a double bed we could arrange one for you. As for the Spa treatment, I am sure that the therapist did the time that you agreed and seemed to be less as you were relaxed. In any case, if you had any doubtl, you could always contat the front desk and see what happened. Our beach is totaly sandy and I do not understand what you mean by "quite rocky".

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was ok. I only had one spot to put a Luggage. I asked if there was more space and I was told no. The water kept leaking from the shower onto the floor. We were told we had to pay 10 euros to use the umbrellas and chairs even though we were guests if the hotel. Bar was overpriced for coffee and drinks 4 euros for a Fredo cappuccino and it was 2 euros at most on the main road right outside of hotel. Massage was great. Decently priced. There was no entertainment at hotel bar at night and soft music during the day.
Stayed 3 nights in Jul 2019
Response from The Amalthia Beach Resort Team on Aug 3, 2019
Thank you very much for your feedback. We are glad that you had a great time here and hope to see you back again soon.

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019
Response from The Amalthia Beach resort Team on Jul 3, 2019
Thank you very much for your feedback. We are glad you enjoyed your stay with us and hope to see you back again soon.

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019
Response from The Amalthia Beach resort Team on Jul 3, 2019
Thank you very much for your feedback. We are glad you enjoyed your stay with us and hope to see you back again soon.

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019
Response from The Amalthia Beach Resort Team on Jul 3, 2019
Thank you very much for your feedback. We are glad you enjoyed your stay with us and hope to see you back again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from The Amalthia Beach Resort Team on Jun 21, 2019
Thank you very much for your feedback.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location - amazing staff
This hotel is in a great location in Agia Marina just a short easy busy trip to Chaniá. The property has every thing you need for a great stay including beach access, a nice pool and a good quality breakfast to get your day started. While all of these things are important the and worth noting the absolute highlight of this property is it’s wonderful staff. Every single one of them made u feel welcome and comfortable which is a rare treat in many places I have stayed. Thank you Amalthea Staff!
Stayed 4 nights in Jun 2019
Response from The Amalthia Beach Resort Team on Jul 23, 2019
Dear Danielle thank you very much for your feedback. We are very happy that you enjoyed your stay with us and hope to see you back again soon.

10/10 Excellent

Karl, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and large room. Pool nice and right on beach. Bus stop to town and to Elafonisi and Paleochora right outside. Breakfast good but even better on days when pancakes are made fresh
Stayed 4 nights in Oct 2018
Response from The Amalthia Beach Resort Team on Oct 30, 2018
Thank you for your feedback. We are glad you enjoyed your stay with us and hope to see you back again soon.