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Reviews of Pilot Beach Resort

5 out of 5
Pilot Beach Resort
Ethniki Odos Chanion Rethymnou, Mathes, Georgioupolis, Apokoronas, Crete Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great club, many activities, wonderful pools, and different restaurants. Could propose more choice in international wines... as frankly speaking the Cretan ones are not at level. ;)
Stayed 7 nights in Jul 2022

8/10 Good

John, Capitola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is excellent and a quick walk to the village. Lots of options for things to do. Very family freindly.
Stayed 5 nights in May 2022

10/10 Excellent

Celena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious grounds! Amazing facilities and a huge choice of food at all times.
Stayed 10 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a god hotel
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, clean and beautiful. Its great for families with childrens. Beautiful area, green and full of plants, with mountain and sea view. the beach is perfect. the food (we had breakfast and lunch) is varied and good. Many restaurants, pools, playing area,and grass fields. The service is kind and professional. Definitely will come back.
Stayed 2 nights in Aug 2019
Response from Pilot Beach Team on Aug 21, 2019
Thank you for sharing your experience. We will be looking forward to welcoming you again.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was extremely kid friendly, the resort was clean and upscale throughout. The staff was friendly and attentive.
Stayed 5 nights in Jul 2019
Response from Pilot Beach resort Team on Jul 23, 2019
Thank you for sharing your experience and we are happy that had a good time with us

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was expected as we had stayed there before.
Stayed 6 nights in Jun 2019
Response from Pilot Beach Team on Jun 25, 2019
Thank you once again for staying with us

10/10 Excellent

Vesna, Skopje

Liked: Staff & service, property conditions & facilities
Very nice hotel, beach, food, staff
Amazing hotel, I will go back for sure :) The food was perfect, beach, organisation.
Response from Manager on Oct 7, 2016
Dear Guest, Thank you for choosing our hotel for your stay. We are happy we made the time with us a positive experience and we hope to welcome you again in the close future. Warm Regards, The Pilot Beach Team

6/10 Okay

GK, London

Liked: Cleanliness, property conditions & facilities
Large hotel, good facilities. Poor for 5*
Great beach, nice pools, good architecture. Poor service, old furniture, but generally clean. 2 lifeguards manning 4 swimming pools and large stretch of beach. No pool service, not able to change rooms despite being on the first floor with no lift and a baby+pram. Good kids club and entertainment.

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 9 nights in Aug 2023

8/10 Good

Olga

Traveled with family
Liked: Staff & service, room comfort
Nice beach & pools, small and outdated rooms
The beach and pools are very good, we really enjoyed this part. Sports and evening program, kids club and disco was fantastic - the animation team is doing an amazing job. Reception and restaurants staff are friendly and really nice. You can order transfer from/to airport at the hotel - very convenient, and costs normal. Food was good. We could always find something for adults and kids. The disappointing thing was the bungalows (small and outdated, old and dirty shower, insects (ants) on the floor, strange non-breathable linens). Veranda was ok, and the view on the beach is unforgettable.
Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveler

Stayed 5 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel, erstklassig geführt. Strandliegen kostenfrei, kostenfreies Mittagessen für Kinder, alles sehr serviceorientiert. Einziges Manko: Verkehrslärm.
Stayed 9 nights in Oct 2020
Response from Pilot Beach Team on Oct 23, 2020
Thank you for thanking the time to review our hotel. We hope to welcome you again.

10/10 Excellent

Benjamin, Rheinland-Pfalz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service und esse Ware sehr gut und durchgehend von toller Qualität
Stayed 7 nights in Oct 2019
Response from Pilot Beach Team on Oct 29, 2019
Thank you for your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Pilot Beach Team on Oct 8, 2019
Thank you very much for your feedback!!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019
Response from Pilot Beach Team on Oct 8, 2019
Thank you very much for your feedback!!

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Propreté laisse à désirer. Aucune piscine chauffée. Nourriture pas bonne. Pas du tout digne d’un 5 étoiles
Stayed 5 nights in Apr 2019

8/10 Good

Asbjørn, Stavanger

Liked: Cleanliness, staff & service, room comfort
Passe grei overnatting i hotellkompleks
Ok for noen netter. Litt for nær motorvei, men nært strand og turområde. Litt for stort hotellkompleks. Mister nærheten til betjening og beboere. For stresset frokost med så mye folk.