Outdoor pool, sun loungers
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Reviews of Peppermill Inn

3 out of 5
Peppermill Inn
7900 Goulburn Valley Hwy, Kialla, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 406 reviews" "
Rating 8 - Good. 144 out of 406 reviews" "
Rating 6 - Okay. 51 out of 406 reviews" "
Rating 4 - Poor. 15 out of 406 reviews" "
Rating 2 - Terrible. 5 out of 406 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay , staff are amazing . Big thank you to Leah she is Gorgeous even rememberd our names. She made us feel very welcomed and special. Rooms are lovely clean, everything you need for a comfortable stay.
Stayed 1 night in Feb 2024
Response from Leah on Feb 21, 2024
So glad you enjoyed your stay and thank you for your kind words.We look forward to welcoming you again when you visit Shepparton.Kind regards,Leah

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Leah on Jan 11, 2024
Thankyou Marilyn.Please come and stay again sometime.Kind Regards,Leah

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, venue next door quiet nice and good for families.
Stayed 1 night in Jan 2024
Response from Leah on Jan 8, 2024
Thank you for your feedback William, it is always appreciated.We hope to welcome you again to Peppermill Inn.Kind Regards,Leah

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room. Staff were amazing, was requiring a late check in and this was no issue, Leah was very helpful. Would highly recommend and would stay here again.
Stayed 4 nights in Jan 2024
Response from Leah on Jan 8, 2024
Thank you Jacky, it was a pleasure having the family stay.We look forward to welcoming you again.All the best for the New YearLeah

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is always clean and tidy and staff welcoming whenever we stay there
Stayed 1 night in Dec 2023
Response from Leah on Dec 31, 2023
Thankyou Kim, it is a pleasure to have you stay with us.We look forward to seeing you again at Peppermill Inn.Kind regards,Leah

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and staff friendly. Room spacious and clean. Like the asphalt car parking spots. Just a minor thing would be better chairs by the pool. The ones that are there are really not comfortable for sitting in. You have to lay back.
Stayed 2 nights in Dec 2023
Response from Leah on Dec 30, 2023
So glad you enjoyed your stay Alexandra.Thanks for your feedback on the chairs, I will see if I can have them replaced or new ones where you do not have to lean back.All the best for the New Year.Kind regards,Leah

10/10 Excellent

DERK

Stayed 1 night in Dec 2023
Response from Leah on Jan 31, 2024
Thank you so much, we hope to welcome you again to Peppermill Inn.Kind Regards,Leah

8/10 Good

Karen

Stayed 1 night in Dec 2023
Response from Leah on Dec 27, 2023
Thankyou Karen, we are glad you enjoyed your stay.All the best for the New Year.Kind regards,Leah

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property because of its location and the friendliness of the staff and their willingness to accommodate my needs. It was very affordable.
Stayed 2 nights in Dec 2023
Response from Leah on Dec 5, 2023
Thankyou Shirley, we are glad you enjoyed your stay.We look forward to welcoming you again to Peppermill Inn.Kind Regards,Leah

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, room and facilities excellent
Stayed 1 night in Oct 2023
Response from Leah on Nov 20, 2023
Thank you so much Noel, we are glad you enjoyed your stay. we look forward to welcoming you again to Peppermill Inn.Kind regards,Leah

8/10 Good

Ian

Liked: Cleanliness, staff & service
Noisy air-conditioner
Stayed 3 nights in Nov 2023
Response from Leah on Nov 7, 2023
Thank you for you feedback, I will have the air conditioner looked at.Kind regards,Leah

6/10 Okay

Natasha

Stayed 1 night in Nov 2023
Response from Leah on Nov 27, 2023
Thankyou Natasha

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice bar and bistro
Stayed 2 nights in Oct 2023
Response from Leah on Nov 6, 2023
So glad you enjoyed your stay, we look forward to welcoming you again to Peppermill Inn.Kind Regards,Leah

10/10 Excellent

YIN

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to everywhere. Good location.
Stayed 2 nights in Sep 2023
Response from Leah on Oct 11, 2023
So glad you enjoyed your stay Yin, we hope you will come back and stay again.Kind regards,Leah

10/10 Excellent

Petra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved staying here for one night, we were pleasantly surprised by how lovely and spacious the room was. Really clean, a handy little kitchenette and fridge with everything we needed. Bathroom was spacious, loved the little soap and shampoo conditioner. Carpet looked brand new. Free wi fi, a tv. Will definitely stay again. Staff were super nice.
Stayed 1 night in Oct 2023
Response from Leah on Oct 8, 2023
So glad you enjoyed your stay Petra, we look forward to welcoming you back in the future to Peppermill Inn.Kind regards,Leah

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Leah on Oct 18, 2023
Thankyou BarbaraKind Regards,Leah

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Friendly staff and very convienient being walking distance to the airfield
Stayed 1 night in Sep 2023
Response from Leah on Sep 22, 2023
So glad you enjoyed your stay, we look forward to welcoming you again sometime.Kind regards,Leah

8/10 Good

Dean, Croydon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Peppermill Inn. More than happy to recommend.
Stayed 1 night in Sep 2023
Response from Leah on Sep 10, 2023
So glad you enjoyed your stay, we hope to see you again sometime.Kind regards,Leah

10/10 Excellent

Peter

Stayed 1 night in Aug 2023
Response from Leah on Sep 1, 2023
So glad you enjoyed your stay Peter.Come and see us again sometime.Kind regards,Leah

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, very friendly helpful staff.
Stayed 1 night in Aug 2023
Response from Leah on Aug 27, 2023
So glad you enjoyed your stay, we look forward to welcoming you to Peppermill Inn again in the future.Kind regards,Leah

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Training tour
The room was clean and comfortable, the staff were friendly and the food and service were great.
Stayed 2 nights in Aug 2023
Response from Leah on Aug 27, 2023
Thankyou Dean for your comments, we are glad you enjoyed your stay.We hope to see you again at Peppermill Inn.Kind regards,Leah

10/10 Excellent

Belinda

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, quiet area and not too far of a drive to shopping, dinning etc
Stayed 1 night in Aug 2023
Response from Leah on Aug 22, 2023
So glad you enjoyed your stay, we look forward to welcoming you to Peppermill Inn again.Kind regards,Leah

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility
Stayed 1 night in Aug 2023
Response from Leah on Aug 6, 2023
So glad you enjoyed your stay John.We hope you come and stay again sometime at The Peppermill Inn.Kind regards,Leah

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service
The staff were all lovely. The room was clean, just pretty old and dated. Had everything we needed for a short stay
Stayed 2 nights in Jul 2023
Response from Leah on Jul 17, 2023
Thankyou Katherine for your review, we appreciate our guests feedback.We look forward to welcoming you again sometime to Peppermill Inn.Kind regards,Leah

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find Clean and comfortable Parking was a tight fit
Stayed 1 night in Jun 2023
Response from Leah on Jun 25, 2023
Thankyou Mark for your feedback.We look forward to welcoming you again to Peppermill Inn.Kind Regards,Leah

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Went for a 18th at the Peppermill the meals were amazing, and when I was tired it was only a hop skip and jump to my bec
Stayed 1 night in Jun 2023
Response from Leah on Jun 5, 2023
So glad you had a nice stay Mandy.Take care I hope you stay well.Kind regards,Leah

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were great and the staff fantastic, the meals and bistro were just what we went for.
Stayed 4 nights in May 2023
Response from Leah on May 31, 2023
So glad you enjoyed your stay Terry.We look forward to welcoming you again to Peppermill Inn.Kind regards,Leah

2/10 Terrible

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean, serviced daily… Staff were friendly! The overall experience was disappointing though I have to say. We were unfortunately subjected to a rather enraged individual screaming for 2 hours at 4am trying to get into someone’s room… The police arrived eventually to sort it out but by then we had to get up (we were up there competing for a sport event)… Nothing against Manager or Staff but this really ruined our stay…
Stayed 2 nights in May 2023
Response from Leah on May 29, 2023
It is very disappointing to hear this Scott.I simply don't understand the selfishness of some people and their lack of respect to others.I can only say sorry your stay was ruined.Kind regards,Leah

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Craig was great coming to sort out the tv asap
Stayed 1 night in May 2023
Response from Leah on May 22, 2023
So glad Craig was of assistance, we look forward to seeing you again at Peppermill Inn.Kind regards,Leah

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and management, the room was presented well and had all the little extras you might need. Food in the bistro was delicious . We would certainly stay again
Stayed 1 night in Apr 2023
Response from Leah on Apr 23, 2023
Thankyou Elaine for your comments, they are very much appreciated.We look forward to welcoming you again to Peppermill Inn.Kind regards,Leah

10/10 Excellent

Michael B

Stayed 1 night in Apr 2023
Response from Leah on Apr 17, 2023
So glad you enjoyed your stay.We look forward to welcoming you again.Leah

6/10 Okay

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most pleasant trip to Shepp we've had. Overcharged on check - in. Wifi password did not work. Toilet pipe leaking on to bathroom floor. Water pipes in room next door so noisy and as for the spa running at 23.30 at night !!! Having said all that - the staff were lovely. Attended to problems straight away. Room was clean.
Stayed 2 nights in Apr 2023
Response from Leah on May 1, 2023
Thank you for your comments Sue, I am sorry your stay was disappointing.We would like to welcome you again to The Peppermill Inn.Please give me a call sometime.Kind regards,Leah

6/10 Okay

Malcolm

Traveled with partner
Liked: Staff & service
Nothing much
Stayed 1 night in Apr 2023
Response from Leah on Apr 9, 2023
Thankyou

8/10 Good

Savas

Stayed 1 night in Mar 2023
Response from Leah on Mar 13, 2023
Glad you enjoyed your stay, we look forward to welcoming you again to Peppermill Inn.Kind regards,Leah

8/10 Good

Rolfe

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2023
Response from Leah on Feb 10, 2023
Sorry Rolfe, Expedia have had technical issues and I have not been able to view your review, hence my lateness in responding. It has still not been sorted, however I do hope you enjoyed your stay with us and we would like to welcome you to Peppermill Inn again sometime.Kind regards,Leah

8/10 Good

Kylie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and serviced everyday. The food in the restaurant was great. I was upstairs closest to the road, I found the road noise loud and the air conditioner struggled on the 35 degree days, needing the room key to operate the air conditioner meant the room was hot for hours after I arrived back in the room.
Stayed 5 nights in Jan 2023
Response from Leah on Jan 26, 2023
Thankyou for your feedback Kylie.So sorry that your room was not at a comfortable temperature on your return.We look forward to welcoming you again to Peppermill Inn.Kind Regards,Leah

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having bistro on premises good
Stayed 1 night in Jan 2023
Response from Leah on Jan 22, 2023
Thankyou Jeanette, so glad you enjoyed your stay.We look forward to welcoming you again to Peppermill Inn.Kind Regards,Leah

8/10 Good

Mary

Traveled with family
Liked: Staff & service
We stayed for 3 nights and on our last day, a party of youngsters played loud music from their check-in up til 1130pm - they were rambling and smoking in front of our room. With the ac not working, we had to open our windows and very unfortunately welcome all the noise and cigarette smell in. Our room needs an update too, especially the T&B. Otherwise, the staff were all friendly and courteous. It would have been a nice getaway if parties were not allowed in the rooms.
Response from Leah on Jan 12, 2023
So sorry Mary that some youngsters were disrespectful during your stay. We certainly do not allow parties in rooms.We thank you for your comments and wish you all the best for 2023.Kind Regards,Leah

10/10 Excellent

Rasika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Leah on Mar 9, 2023
Thankyou, we are so glad you enjoyed your stay and look forward to welcoming you again to Peppermill Inn

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed here a bit-Always happy to return
Stayed 3 nights in Jan 2023
Response from Leah on Jan 9, 2023
So glad you enjoyed your stay Adrian, we look forward to seeing you again at the Peppermill Inn.Kind Regards,Leah

8/10 Good

Jennifer

Stayed 1 night in Dec 2022
Response from Leah on Nov 7, 2023
We look forward to welcoming you again sometime to Peppermill Inn

8/10 Good

Kaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff, from Leah in reception to the cleaning staff were fantastic, friendly and went above and beyond to accommodate us. Rooms were large, clean and comfortable. Will definitely stay again.
Stayed 1 night in Nov 2022
Response from Leah on Nov 13, 2022
Thank you so much for your kind words, they are very much appreciated. We like to give our guests a warm welcome and we do everything we can to make their stay an enjoyable one.We look forward to welcoming you again to Peppermill Inn.Kind Regards,Leah

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and friendly staff
Response from Leah on Nov 7, 2022
So glad you enjoyed your stay, we look forward to welcoming you again to Peppermill Inn.Kind regards,Leah

10/10 Excellent

Jaymie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy access facilities. Nice room
Stayed 1 night in Oct 2022
Response from Leah on Nov 7, 2022
So glad you enjoyed your stay with us.We hope to see you again at peppermill Inn.Kind Regards,Leah

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could.hear the people in the next room and upstairs
Stayed 2 nights in Sep 2022
Response from Leah on Sep 29, 2022
Sorry to hear that Brett, people are not always considerate as others.We look forward to welcoming you again to peppermill Inn.Kind Regards,Leah

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay here, nice room with TV and a heater/cooling, really lovely place.
Stayed 2 nights in Sep 2022
Response from Leah on Sep 23, 2022
So glad you enjoyed your stay, we look forward to welcoming you again.Kind regards,Leah

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Team IN HOUSE. Welcoming and helpfull. GREAT VIBE IN VENUE. GOOD POOL. Friendly and knowledgable. Really under rated family friendly venue.
Stayed 2 nights in Dec 2021
Response from Leah Ferguson on Jan 5, 2022
Thank you Angus for you kind words. We are so glad you enjoyed your stay. We look forward to welcoming you again to The Peppermill. Stay Safe Leah

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

TANIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Leah Ferguson on May 14, 2021
Thank you , we look forward to welcoming you again to Comfort Inn Peppermill Kind regards, Leah