Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by Traceyfrom USA

Nice place, but with minuses

Posted Aug 31, 2014 on Hotels.com
Most everything I can say about this hotel is positive, with a couple of exceptions - one that is essentially beyond their control, one that is well within it. The place is relatively new, and that means up to date, clean, attractive, etc. The staff was very helpful and cordial at all times, the breakfast was enjoyable and always plentiful (variety was great too). Having said that, the surrounding neighborhood is rather unattractive, more than a little tired, and not worth spending time in. That, fortunately for the hotel, is beyond their own control so they bear no responsibility, but still, a traveler needs to know since they may wish to walk to interesting sites. The other problem is within the control of the hotel - they have no restaurant. They do make their own breakfast and provide that for guests (very satisfying, too), but there is no restaurant that you can fall back on when you either don't feel like going out, or possibly arrive for a late check in and want something to eat or snack on. When one considers that the hotel isn't in an area I consider ideal for walking about (not dangerous at all, but simply not tourist-friendly, and certainly not attractive at all!!!), one can see the value of an in-house restaurant. Since this is a new hotel, one wonders why they didn't have a restaruant as part of their establishment.
4 out of 5
Recommended
for Business Travelers
by marek

This traveler left a rating score only Posted Jul 30, 2014 on Hotels.com
5 out of 5
Recommended
by Will_be_Ukrainianfrom Singapore

Human Heart

Posted Jul 15, 2014 on Hotels.com
Exclusive service
5 out of 5
Recommended
for Couples
by Nikfrom Wien

Sehr schönes renoviertes Hotel in ruhiger Lage

Posted Jun 11, 2014 on Hotels.com
Ich hatte über Pfingsten ein Doppelzimmer gebucht. Das Hotel ist neu renoviert, alles ist sehr hübsch und sauber - wirklich toll und 4-Sterne angemessen! Das Hotel liegt im Botschaftsviertel, also nicht direkt im Stadzentrum, dieses ist aber in wenigen Gehminuten zu erreichen. Hotelpersonal sehr freundlich und flexibel, Frühstück frisch, reichhaltig und gut! Absolut empfehlenswert!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, helpful and friendly staff

Posted May 13, 2014
Pros: Location, quality of room and amenities, staff
I picked this hotel for its location (convenient both to downtown and to several public transportation lines). The hotel itself is impeccably kept and the staff was extremely friendly and helpful. Great breakfast too.
4 out of 5
Recommended
for Business Travelers
by Natashafrom Taiwan

Posted Mar 2, 2014 on Hotels.com
Room is clean, but breakfast is simple.
4 out of 5
Recommended
by Alex R.from Spain

NICE QUIET HOTEL

Posted Jan 27, 2014 on Hotels.com
I was rather disappointed, booked a rate including breakfast, and then they charged me for breakfast, despite showing documents proving that it was included in the rate. Not serious..
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2013 on Hotels.com
1 out of 5
Recommended
for Business Travelers
by Bruno de Beaudéanfrom Paris

reservation annullée par l hotel

Posted Oct 15, 2013 on Hotels.com
Bonjourje suis arrivé à l hotel pour apprendre que ma reservation, malheureusement n'était pas confirmée, fully booked, et que l hotel avait reservé dans un autre établissement: Gintama Hotel , vraiment pas terrible, chambre RDC , restaurant improbable,positionnement pas pratique.j'espère que Hotel.com est plus attentif à garantir ses reservation
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice and clean

Posted Sep 20, 2013 on Hotels.com
Clean and nice hotel. But less variety for breakfast.